Seller Payment Policy

Showshul Payments facilitates transactions between buyers and sellers on http://Showshul.com by offering a variety of secure payment methods. This document outlines the payment methods accepted, payment processing timelines, and policies related to payouts and returns.

Accepted Payment Methods:

At our UK online marketplace, we accept various payment methods to provide flexibility and convenience to our users. Buyers can make payments using credit/debit cards, Showshul Gift Card, Showshul Credit, Showshul Coupon, Some bank transfer services, Stripe payment gateway (where available).

Payment Processing Timelines:

Our payment processing timelines are designed to ensure timely and efficient transactions. Payments are initiated promptly after a successful sale, and sellers can expect funds to be transferred to their accounts within a specified timeframe i.e 14+2 days (14 days return policy). Typically, payments are processed within 16 business days of the item being delivered to the buyer. Please note that weekends, bank holidays, and other factors may affect payment processing times.

Currency and Conversion:

All transactions on our platform are conducted in GBP (British Pound Sterling), the official currency of the United Kingdom. We do not accept international transactions. Unfortunately, we do not accept international transactions at this time.

Payment Security:

The security of our users’ payment information is of utmost importance to us. We employ robust encryption technologies, maintain PCI compliance, and utilize advanced fraud detection systems to safeguard payment data. Additionally, our platform offers buyer protection policies and mechanisms for resolving disputes related to payments, ensuring a secure and trustworthy payment environment for all users.

Payment-related Fees:

We maintain transparent pricing and fee structures. For payment processing, we partner with Stripe, a leading payment gateway. Transaction fees are directly passed on at Stripe’s standard rates without any markup. For a detailed list of these charges, please refer to our separate document on Stripe transaction fees. Sellers enjoy commission-free transactions. Read our Fees Policy for details.

Payment Hold and Release:

In certain situations, such as pending resolution of disputes or verification of transactions, payments may be placed on hold temporarily. Once the issue is resolved, held payments will be released to the respective parties according to our standard processing timelines within 15 days. We aim to minimize payment holds and delays while prioritizing the security and integrity of transactions on our platform.

Refunds and Returns:

Our platform facilitates refunds and returns in accordance with our refund policy and applicable consumer protection laws. Refunds are processed promptly upon approval, and the refunded amount will be reflected in the buyer’s payment account. In the event of a return request, the related payout may be temporarily put on hold until the return is resolved, after which the payment will be released to the seller as per our standard processing timelines.

Payment Policy Compliance:

To ensure a smooth payment experience for all users, we expect compliance with our payment policies and guidelines. Users are encouraged to familiarize themselves with our policies to avoid any issues with payment processing and account management. Non-compliance with our payment policies may result in account restrictions, suspension, or termination.

Communication and Support:

Our dedicated customer support team is available to assist users with any payment-related inquiries or issues they may encounter. Users can contact our support team via email or phone for prompt assistance. Additionally, we provide comprehensive resources, FAQs, and help guides to address common payment questions and concerns.

Legal and Regulatory Compliance:

We are committed to upholding the highest standards of legal and regulatory compliance in our payment operations. Our payment policies adhere to relevant UK laws and regulations governing online payments, consumer protection, and data privacy. We continuously monitor regulatory developments and update our policies accordingly to ensure compliance and protect the interests of our users.

Updates and Amendments:

We reserve the right to update or amend our payment policy as necessary to reflect changes in our platform, regulatory requirements, or industry best practices. Any updates or amendments to the payment policy will be communicated to users through email notifications, platform announcements, or updates to our website. Users will have the opportunity to review and acknowledge revised policies before they take effect.

Conclusion:

Our payment policy is designed to provide clarity, transparency, and security in all payment transactions conducted on our platform. By adhering to our accepted payment methods,

processing timelines, and payment-related policies, users can engage in transactions with confidence, knowing that their payments are handled with care and integrity.

This detailed payment policy outlines the terms and procedures governing payment transactions on our UK online marketplace, ensuring a seamless and secure payment experience for all users.