Brand Policy

Docly is a powerful, responsive, and high-performance online documentation WordPress theme that can assist you quickly develop your next product’s documentation. It can be used for documenting API, frameworks, plugins, templates, software, manual etc. It includes a lot of elements to make your interactive documentation efficiently.

Privacy Policy

At https://Showshul.com, we are extremely proud of our commitment to protecting your privacy. We value your trust in us and work hard to earn your confidence so that you can enthusiastically use our services and recommend your friends and family to participate in dealing with us. 

Showshul is the trading name of Crimsonbeans Ltd. (registered in England and Wales| Company Number: 14038309, registered address 33, Hanworth Road, Sunbury-On-Thames, TW16 5DA).

Please read the following statement to learn about our information gathering and dissemination practices. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with data protection laws.

1. Information We Collect

We collect various types of information to provide and improve our services. This may include:

  • Personal Information: such as your name, email address, postal address, phone number, payment information, and other information you provide when registering or making a purchase.
  • Transaction Information: details about transactions conducted through our platform, including product details, purchase history, shipping information, and communication records.
  • Usage Information: information about how you interact with our platform, such as browsing activity, search queries, preferences, and device information.
  • Communications: correspondence and feedback you provide to us, including emails, messages, and reviews

2. How Showshul Use Your Information?

We use the information we collect for various purposes, including to:

  • Provide and maintain our services, process transactions, and fulfill orders.
  • Personalize and improve your experience on our platform, including product recommendations and marketing communications.
  • Communicate with you regarding your account, orders, updates, and promotional offers.
  • Protect our platform, prevent fraud, enforce our policies, and comply with legal obligations.
  • Analyze usage trends and performance metrics to optimize our services and enhance security.

3. Sharing Your Information

We may share your information with third parties for the following purposes:

  • Service Providers: to facilitate transactions, process payments, deliver orders, provide customer support, and perform other services on our behalf.
  • Sellers: to fulfill orders, process refunds, and communicate with you regarding product inquiries, shipping updates, and customer service.
  • Legal Compliance: to comply with applicable laws, regulations, legal processes, or governmental requests, and to protect our rights, property, and safety.
  • Business Transfers: in connection with a merger, acquisition, restructuring, sale of assets, or other business transition, your information may be transferred as part of the transaction.

4. Seller Use of Customer Data

We work with third-party sellers to fulfill orders and provide products or services through our platform. These sellers may have access to certain personal information of our customers, such as name, address, and contact details, for the purpose of order processing and fulfillment.

  • Use Limitation: Sellers are required to use customer data solely for the purpose of fulfilling orders and providing products or services purchased through our platform. They are prohibited from using customer data for any other purpose without explicit consent.
  • Contractual Obligations: We have contractual agreements in place with sellers that outline their responsibilities regarding the handling and protection of customer data. These agreements require sellers to comply with data protection laws, including the General Data Protection Regulation (GDPR), and to implement appropriate security measures to safeguard customer data.
  • Monitoring and Enforcement: We actively monitor seller activities and conduct audits to ensure compliance with our data protection policies and contractual agreements. Any instances of non-compliance or misuse of customer data are promptly investigated, and appropriate actions are taken, which may include termination of the seller’s contract or legal action.
  • Reporting Misuse: If you believe that a seller has misused your personal information or violated our data protection policies, please contact us immediately. We take all reports of misuse seriously and will investigate and address any allegations of non-compliance.

5. Compliance and Data Protection

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, regular security assessments, and employee training. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access. 

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • We will retain your personal data for the duration of your use of our services and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements.
  • If you have an account with us, we will retain your account information as long as your account is active or as needed to provide you with our services. If you wish to delete your account or request the removal of your personal information, please contact us as outlined in this Privacy Policy.
  • We may retain certain information for longer periods if required by law, such as for tax, accounting, or auditing purposes, or if we have a legitimate business need to do so.
  • After the retention period expires, we will securely delete or anonymize your personal information in a manner that prevents its reconstruction or identification.

7. Your Data Rights

As a user of our UK online marketplace, you have the following rights under the Data Protection Act (DPA) and the General Data Protection Regulation (GDPR):

  • Right to Information: You have the right to be informed about how we collect and use your personal data.
  • Right of Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request correction of inaccuracies in your personal data.
  • Right to Erasure: You can request deletion of your personal data in certain circumstances.
  • Right to Restrict Processing: You can limit the processing of your personal data in certain situations.
  • Right to Data Portability: You can receive a copy of your personal data in a machine-readable format.
  • Right to Object: You can object to the processing of your personal data for certain purposes.
  • Rights Related to Automated Decision Making and Profiling: You have rights regarding automated decision making and profiling.
  • Right to Withdraw Consent: You can withdraw consent for processing personal data where consent is the legal basis for processing.

8. Contact Us Regarding GDPR

If you believe that you are subject to the European Union General Data Protection Regulation (GDPR) and wish to exercise your rights under GDPR, please contact us. We may require you to verify your identity before processing your request.

You also have the right to lodge a complaint with a Data Protection Authority about our collection and use of your personal information. For more information, please contact the relevant Data Protection Authority in your jurisdiction.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Your Choices

You have choices regarding the collection and use of your information:

  • You may update or correct your account information at any time.
  • You can opt-out of receiving promotional emails by following the instructions provided in the email or contacting us directly.
  • You can manage your cookie preferences through your browser settings or device controls.
  • If you are a seller, you can add or update certain information in Seller 360 , update your account information by accessing your Seller Account Information.

11. Advertising and Analytics

We may use third-party advertising networks, analytics services, and tracking technologies to deliver targeted advertisements, measure ad performance, and analyze user behavior. These services may collect information about your online activities over time and across different websites and platforms.

  • Cookies and Tracking Technologies: We and our advertising partners may use cookies, web beacons, pixels, and similar technologies to collect information about your interactions with our platform and third-party websites for advertising and analytics purposes. 
  • Interest-Based Advertising: We may participate in interest-based advertising programs that allow advertisers to display personalized ads based on your browsing activities and interests. These ads may be displayed on our platform, third-party websites, or social media platforms. 
  • Opt-Out Options: You can opt-out of certain advertising and tracking technologies by adjusting your browser settings, using opt-out tools provided by advertising networks, or by managing your preferences through our platform. Please note that opting out may not completely stop all ads or tracking activities. 
  • Third-Party Links and Content: Our platform may contain links to third-party websites, services, and content, which may have their own privacy policies and practices. We are not responsible for the privacy practices or content of these third parties.

12. Advertising Partners

We may share non-personal information with advertising partners and third-party service providers to deliver relevant ads and measure advertising effectiveness. These partners may use cookies, pixels, and similar technologies to collect information about your interactions with our platform and other websites for advertising purposes.

  • Google Analytics: We utilize Google Analytics to analyze website traffic and user behavior. Google Analytics may collect information about your device, browser, IP address, and website usage for analytics and advertising purposes. To learn more about how Google uses data and how you can control your information, please review Google’s Privacy Policy. 
  • Social Media Advertising: We may engage in advertising campaigns on social media platforms, such as Facebook, Instagram, and Twitter. These platforms may collect information about your interactions with our ads and use this information for targeted advertising purposes.

13. Your Advertising Choices

You have options regarding advertising preferences and personalized content:

  • Ad Preferences: You can manage your ad preferences and opt-out of interest-based advertising by adjusting your settings on our platform or through advertising network opt-out tools.
  • Social Media Settings: You can control ad preferences and privacy settings on social media platforms to manage the ads you see and the information shared with advertisers. 
  • Do Not Track: Some web browsers may offer a “Do Not Track” setting that allows you to indicate your preference regarding online tracking. Our platform does not currently respond to “Do Not Track” signals.

14. Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or through other communication channels.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your information, please connect with us

E-Mail ID – [email protected]

Address – 33, Hanworth Road, Sunbury-On-Thames, TW16 5DA).

Showshul Prohibited and Restricted Items 

Following items are not allowed to be sold/displayed online at Showshul.com. Please note that merchants/sellers are responsible for any legal issues and other liabilities arising if you try and sell these below mentioned items at Showshul.com. We will cancel the listing(s) of prohibited and restricted items within 24 hours after we come to know about such occurrence. 

  • Adult Material which includes pornography and other sexually suggestive materials (including literature, imagery and other media); escort or prostitution services 
  • Alcohol including alcoholic beverages such as beer, liquor, wine or champagne) 
  • Animals and Wildlife Products – examples include live animals, mounted specimens, and ivory 
  • Artifacts prohibited for sale 
  • Beta Software 
  • Bootleg/Pirated Recordings 
  • Brand Name Misuse 
  • Bulk marketing tools which include email lists, software, or other products enabling unsolicited email messages (spam) 
  • Cable descramblers and black boxes which includes devices intended to obtain cable and satellite signals for free 
  • Catalogue and URL Sales 
  • Child pornography which includes pornographic materials involving minors 
  • Copies of unauthorized Copyrighted materials whether in electronic or physical form or any other medium which may not be in existence at present 
  • Counterfeit Currency and Stamps 
  • Drugs and drug paraphernalia which includes illegal drugs and drug accessories, including herbal drugs like salvia and magic mushrooms 
  • Drug test circumvention aids which includes drug cleansing shakes, urine test additives, and related items 
  • Embargoed Goods and Prohibited Countries 
  • Endangered species which includes plants, animals or other organisms (including product derivatives) in danger of extinction 
  • Event Tickets 
  • Firearms, Ammunition, Militaria and Knives 
  • Fireworks, Explosives and Explosive Substances; toxic, flammable and radioactive materials and substances 
  • Gaming/gambling which includes lottery tickets, sports bets, memberships/ enrolment in online gambling sites, and related content 
  • Government IDs and Licenses which includes fake Ids, passports, diplomas and noble titles 
  • Hacking and cracking materials which includes manuals, how-to guides, information, or equipment enabling illegal access to software, servers, watomites, or other protected property 
  • Hazardous and Restricted Items 
  • Human Parts and Remains 
  • Items Encouraging Illegal Activity – examples include an eBook describing how to create methamphetamine 
  • Miracle cures which includes unsubstantiated cures, remedies or other items marketed as quick health fixes 
  • Multi level marketing collection fees 
  • Copyright unlocking items that includes Mod Chips or other devices designed to circumvent copyright protection 
  • Movie Prints 
  • Offensive Material – examples include ethnically or racially offensive material or any literature, products or other materials that: a) Defame or slander any person or groups of people based on race, ethnicity, national origin, religion, sex, or other factors b) Encourage or incite violent acts c) Promote intolerance or hatred 
  • Offensive goods, crime which includes crime scene photos or items, such as personal belongings, associated with criminals 
  • Police, Army, Navy and Air force Related Items 
  • Pre-Sale Listings 
  • Prescription drugs or herbal drugs or any kind of online pharmacies which includes drugs or other products requiring a prescription by a licensed medical practitioner 
  • Promotional Item 
  • Real Estate 
  • Regulated goods which includes air bags; batteries containing mercury; Freon or similar substances/refrigerants, chemical/industrial solvents, government uniforms, car titles or logos, license plates, police badges and law enforcement equipment, lock-picking devices, pesticides; postage meters, recalled items, slot machines; goods regulated by government or other agency specifications 
  • Replica and Counterfeit Items including imitations of designer goods; items without a celebrity endorsement that would normally require such an association, fake autographs, counterfeit stamps, and other potentially unauthorized goods 
  • Ringtones 
  • Stocks and Other Securities or related financial products 
  • Stolen Property 
  • Surveillance Equipment 
  • Tobacco and cigarettes include cigarettes, cigars, chewing tobacco, and related products. 
  • Traffic devices which include radar detectors/ jammers, license plate covers, traffic signal changers, and related products 
  • Weapons which include firearms, ammunition, knives, brass knuckles, gun parts, and other armaments 
  • Wholesale currency which includes discounted currencies or currency exchanges 
  • Work-at-home information 
  • Matrix sites or sites using a matrix scheme approach. 
  • Any kind of services not related to products. 
  • Any other product or service which is not in compliance with all the applicable laws and regulations whether federal, state, local or international including the laws of United Kingdom 

Showshul.com Reserves the right to modify, update and alter the list from time to time without any prior intimation. To make sure you are aware of any changes, please review the list periodically. 

Seller Agreement

This seller agreement is an electronic record in the form of an electronic contract. This agreement does not require any physical, electronic or digital signature. 

1. General Terms-

  • You must be 18 years of age or older or you will not be able to enter into a legally binding contract to buy or sell via Showshul.  
  • If you register membership as a business [as a sole trader or partnership] on Showshul you must guarantee that you personally have the authority of the business to agree to the terms of use.   
  • These terms shall be governed by and interpreted in accordance with the law of United Kingdom.

2. Agreement

This agreement is a legally binding document between you and Showshul (both terms defined below). The terms of this agreement will be effective upon your acceptance of the same and will govern the relationship between you and Showshul, including with respect to the listing, advertising, exhibiting, making available, marketing, sale and/or delivery of any products through the website (defined below). If any terms of this agreement conflict with any other document/electronic record, the terms and conditions of this agreement shall prevail, until further change / modifications are notified by Showshul.

3. Electronic Communications-

  • When you use certain Showshul Services, or send e-mails to us, you communicate with us electronically. You consent to receive communications from us electronically. We may communicate with you by e-mail, by posting notices on our websites, by delivering notifications through our mobile applications or through other electronic means. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.  
  • You must not use Showshul for any illegal or unauthorized purpose and you agree to comply with all ‘local’ laws regarding online conduct and acceptable content such as libel law and must comply with all local jurisdictions.  
  • You must not breach any laws, sell any counterfeit items or otherwise infringe the copyright, trademark or other rights of third parties.  
  • You must not threaten, intimidate, harass or otherwise abuse any other Showshul user.  
  • You are responsible for maintaining that the content you submit is your own and is not owned by others.  
  • You must not modify or adapt or ‘hack’ Showshul.com or seek to create another website or communication to users that implies it is associated to Showshul.com.  
  • You must not produce unwanted communications [spam] to other users of Showshul. 
  • You are responsible for keeping your password secure.  
  • You must not transmit or seek to transmit any viruses’ or worms or any code that seeks to alter the behavior of the Showshul site or that is in any way destructive.  

4. Liability-

Under no circumstances will Showshul be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of Showshul regardless of the form of action. 

5. Content and Copyright-  

  • You [“the user”] in using Showshul allow Showshul the right to re-use, edit, modify, re-purpose and re-publish the content. “You” retain rights over copyright of all such content yet provide a license for Showshul to use this content both on and offline in perpetuity.  
  • You must not post, list or upload false, inaccurate, misleading or defamatory content (including personal information).  
  • You must not copy, modify, or distribute Showshul’s copyrighted works or trademarks, or other content from the Site, without our express consent.  
  • Showshul may change or remove content (“content” includes, for example, items, item descriptions, and other information on the site) and accounts containing content that Showshul determines to be unlawful, offensive, threatening, libelous, defamatory, obscene or otherwise objectionable or violates any party’s intellectual property, the Terms of Use, the Privacy Policy or other policy documents and community guidelines as posted on Showshul.  
  • By submitting your content you grant Showshul a perpetual, royalty-free, non-exclusive, right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, make available to the public, and exercise all copyright and publicity rights with respect to your contribution worldwide and/or to incorporate your contribution in other works in any media now known or later developed for the full term of any rights that may exist in your contribution, and in accordance with privacy restrictions set out in the Showshul Privacy Policy. This will enable us to reproduce your work for the purposes of marketing the service and your work [for example: ‘adverts’; blog posts; printed and web related marketing material; books etc.].   
  • Your content must be your own original work which you have the right to make available and is not defamatory, does not infringe any law and indemnify Showshul against all legal fees, damages and other expenses that may be incurred by Showshul as a result of your breach of the above warranty.  
  • Exercise honesty with us. Provide accurate information about yourself. It’s prohibited to use false information or impersonate another person or company through your account.  
  • You’re responsible for your account. You’re solely responsible for any activity on your account. If you’re sharing an account with other people, then the person whose financial information is on the account will ultimately be responsible for all activity. If you’re registering as a business entity, you personally guarantee that you have the authority to agree to the Terms on behalf of the business. Also, your accounts are not transferable.  
  • Protect your password. As we mentioned above, you’re solely responsible for any activity on your account, so it’s important to keep your account password secure.  

6. Personal Data Collection-

When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you with a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website.

We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.

7.Cookies

“Cookies” are small files that identify your computer to our server as a unique user when you visit certain pages on the Site and they are stored by your Internet browser on your computer’s hard drive. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case, you may not be able to use the full functionality of the Site. We only use cookies for your convenience in using the Site and not for obtaining or using any other information about you. We do not control the use of cookies by third parties. We use cookies, permissions, and other trackers in our website, web-based properties and mobile applications that are used to collect and process data about you so we can provide you with a better online experience as well as improve our services. Most web browsers allow some control of most cookies through the browser settings. Please note disabling that the Strictly Necessary cookies may cause certain parts of our website to remain inaccessible to you.

8. Listing, Sale And Delivery Of The Product-

By exhibiting, advertising or listing any Product on the Website, You agree that you are making an “offer to sell” Your Product to the users of the Website and such offer, upon acceptance by a user, shall be binding on You. The sale, purchase, return, delivery and other terms of sale shall be further subject to the Standard Terms of Sale on the Website.

You shall provide true, complete and correct brand name (if any), identification (if any), information, images, description and Regular Price, Selling Price of the Product on the Website for the purpose of the Products exhibition, advertising, making available or offer for sale in the appropriate category, which may include an informative description of each Product (including but not limited to the length, breadth and height of the Product) and its contents, by way of text descriptions, graphics, or pictures or videos. You hereby permit, and hereby grant all the rights and licenses to SHOWSHUL on worldwide basis to permit, other sellers on the Website to use your aforesaid information and materials for advertising, exhibiting, making available and offering to sell such other sellers products on the Website. Unless mandated under any Applicable Law, Your aforesaid information and materials shall not be disabled or deleted from the Website till such time any seller on the Website is using the same for advertising, exhibiting, making available and offering to sell such other sellers products on the Website.

You represent and warranty that the Product description shall not be misleading and shall describe the actual condition of the Product. If a Product is subject to expiry date or expiry duration, You shall not offer to sell and sell any such Product which has passed 75% (seventy five percent) of its expiry duration. If the Product sold does not match the Product description displayed on the Website, You shall refund and permit SHOWSHUL to refund any amounts that You may have received, or have credit to You, from the Buyer. You represent that you have obtained all Consents as may be required in order to provide the information and description of the Products on the Website.

You shall be solely responsible for ensuring that the Seller 360 is updated and reflects the real-time availability / non-availability of the Products listed on the Website. You shall be responsible for claims made by Buyers for inaccurate Product availability details that are displayed on the Website due to any negligence / default on your part to provide updated and accurate Product information. You shall retain adequate inventory of the Products listed on the Website for successful and timely fulfillment of orders.

You may also be required to provide images of the Products and/or images of the brands/ logos of the Products. You grant Showshul a non-exclusive and worldwide right and license to use the Product description, images of the brands/ logos of the Products to be used on the Website, and in any marketing and promotion material of Showshul to promote the sale of such Product on the Website, and, if required, to make technical modifications to the images so as to render them feasible for uploading on the Website. You represent that you have obtained all Consents as may be required (including Consents from the owners of the relevant brands where relevant) in order to grant Showshul the aforesaid rights and licenses.

You shall not attempt to exhibit, advertise, make available or offer for sell or use by Showshul whether shipping by themselves or through Showshul for any Products falling in the category of Prohibited & Restricted Item on this Website. Showshul shall be entitled to block or disable access of all such products and shall also have the right to suspend or terminate the Seller’s access to the Seller 360 and the Website or terminate this Agreement forthwith. You agree and acknowledge that Showshul is not under any obligation or duty to verify or monitor any listing or content You provide or make available on the Website. You shall be the originator of all such listings or content and all the data and information contained therein, and Showshul shall be an intermediary for the purpose of such listings or content and all the data and information contained therein.

On the Buyer selecting to purchase the Products (i.e. “ordering”) exhibited, advertised, made available or offered to sell by You on the Website and either making the payment of the Selling Price through the payment gateway provided on the Website or opting for cash on delivery, You will be intimated of the same through an electronic notification on the Seller 360 along with the details of the Buyer as provided by Buyer on the Website. You shall forthwith ensure that the Product(s) so ordered as duly and safely packed in accordance with Applicable Laws and shall immediately fulfill and complete the order of the Buyer.

You shall ensure that the Product as ordered by the Buyer is dispatched to the Buyer within such time period which Showshul may prescribe from time to time, along with all the required information, manuals, accessories (where applicable) warranty documents (where applicable) and any other relevant documents, to enable the Buyer to optimally use the Product purchased. You shall also issue and send a corresponding Invoice along with the Product.

Showshul allows sellers to handle order shipments independently. Sellers are entrusted with ensuring timely delivery of orders to buyers. In the event of any damage, loss, or deterioration occurring during transit, the responsibility lies solely with the seller and not with Showshul. It is the seller’s obligation to guarantee that the products being delivered are free from faults and precisely match the items listed and advertised on the website. Sellers must ensure that the products meet all descriptions and specifications as provided on the website and as purchased by the buyer. By dispatching the order by Seller, sellers acknowledge and agree to these terms and conditions, accepting liability for the safe and accurate delivery of their products to buyers.

SHOWSHUL receives any complaint from any Buyer, or any third party or if You are found exhibiting, advertising, making available or offering for sale, using Logistics Services, selling or delivering illegal, infringing, fake, duplicate, spurious, counterfeit, refurbished or previously owned Products or Products meant “not for sale” or attempting to undertake the above through the Website, then, without prejudice to Showshul ‘s other rights and remedies, You shall be liable to pay such amount to Showshul in accordance with “Product Return Policy”. You agree that this liability will not be treated as penalty and Showshul shall have all other legal rights and remedies under this Agreement and Applicable Laws. Showshul reserves the right to adjust or off set the above amount from any amount accrued or due to You or is required to be remitted to You pursuant to this Agreement.

SHOWSHUL reserves the right to demand any document related to Products listed by You, including documents required for the verification of Product genuineness. You shall not submit any incorrect, incomplete, misleading, or fake documents, such as invoices or brand authorization certificates, when requested by Showshul. It is mandatory for sellers to provide brand authorization for branded items. Additionally, sellers are prohibited from re-registering under a different name in the event of delisting from the Website.

You hereby agree and acknowledge that any Product sold by You to Buyer may be refused to be accepted or taken delivery by the Buyer. You agree to accept the return of such Products whether ordered on cash on delivery mode or any other mode of payment. In case of rejection or non-acceptance of the Product by the Buyer, Showshul shall refund to the Buyer the Selling Price paid by the Buyer and Seller shall be liable to pay the charges in accordance with Commercial Term Segment.

Showshul reserves the right to demand any document related to Products listed by You, including documents required for the verification of Product genuineness. You shall not submit any incorrect, incomplete, misleading, or fake documents, such as invoices or brand authorization certificates, when requested by Showshul. It is mandatory for sellers to provide brand authorization for branded items. Additionally, sellers are prohibited from re-registering under a different name in the event of delisting from the Website.

In case of return, rejection, or damage to Products, SHOWSHUL is not responsible for damages.

For the purpose of marketing or promoting the Website and other services, Showshul may run various promotional offers from time to time to the Buyers or otherwise on the Website or in relation to the Website.

All commercial / contractual terms such as selling price of the Product, dispatch, delivery of the Products, warranties, etc., are bipartite contracts between the Buyer and You. Showshul and/or the Website are in the role of intermediaries in all such transactions. The payment facility is merely used by the Buyer and You to facilitate completion of the transaction. Use of the electronic payment facility or the cash on delivery method shall not render Showshul liable or responsible for the non-delivery of the Products listed on the Website or for any other reason whatsoever.

9. Collection of Fees and Other Amounts You Owe-

When you join Showshul, you are automatically enrolled in paid promotion. You authorize us to collect from you any amounts you owe us, our Affiliates (in particular the Affiliate which provides the Showshul Services to you), or third parties who, as separately authorized by you, provide services to you in connection with your use of the Showshul Services (such as shipping carriers).

SHOWSHUL shall have the right to amend the fee applicable to each Product category and/or add or introduce any new fee or charges and/or the Payment Cycle as provided in the Commercial Term Segment with a prior notice to You. Accordingly, prior to the implementation of the revised fee or new fee or Payment Cycle for any Product, Showshul shall notify You, by way of an email and/or a notification on the Seller 360 detailing such additions/modifications/ amendments/ revisions to the fee or Payment Cycle. It shall be the Sellers responsibility to read the emails / notifications sent by Showshul from time to time. Your use of Seller 360 (including any updating any information in Seller 360, listing of Products, inventory maintenance, etc.) after additions/modifications/ amendments/ revisions of the fee or Payment Cycle shall be deemed as acceptance of such additions/modifications/ amendments/ revisions.

Showshul shall, at all times, have the right and option to deduct / adjust / off-set any payments due to, or from, You in one sale transaction against any payments due from, or to, You in other sale transactions including recovery/ adjustment/ off-set of any outstanding amount due and payable by You to Showshul  from any Seller Proceeds payable to You and You authorize Showshul to such recovery, deduction, off-set or adjustment.

10. Amendment- 

Showshul reserve all the rights to amend our policies of Use by notifying you of the changes in writing. Before the anticipated effective date of such change, we will notify you at least fourteen (14) days prior.  

11. Tax Matters-

You will be responsible for the invoicing, collection and payment of any and all of taxes applicable on the Product sold thorough the Website together with the filing of all relevant returns and compliance required under VAT/CST/Entry Tax, Cess / Local Business Tax, Service Tax, Excise, GST, Customs or any other tax applicable on the Product listed and sold by You and applicable on You according to the Central / State / Local / Municipal Applicable Laws.

You will be solely responsible to charge correct rate of applicable taxes. You shall discharge Your obligations with respect to these taxes under Applicable Laws including valuation, MRP and classification of Product listed by You on Showshul and for any liability arising out of Your failure to comply with these obligations You shall be liable to indemnify Showshul and other persons in accordance with this Agreement. You will issue Tax invoice/credit memos as applicable including immediate correction, in case any discrepancies or errors are observed in terms of the mandatory statutory requirement prescribed under Applicable Laws. You will be solely responsible for preparing, making and filing any tax return/audit report, statutory reports and other filings and responding to any tax or financial audits of Your Products.

In case of instruction from any statutory authority or in the interest of tax compliances, Showshul may ask and You agree to promptly provide Showshul requisite evidence of Your discharge of obligations relating to taxes and in case of Your failure to duly deposit and / or comply with tax obligations, Showshul shall have the right to immediately de-activate Your account and/or utilize Seller Proceeds for discharging statutory obligations arising due to Your failure.If Showshul is required by Applicable Law to collect any taxes from You, You will immediately pay such taxes to Showshul and Showshul  shall have the right to deduct or recover the same from the Seller Proceeds.

12. Security; Third-Party Providers; Data Protection-  

Security-  

You acknowledge the importance of the security measures we put in place with regards to Managed Payments, and agree to comply with them. You are responsible for maintaining the security of all passwords, codes, or other login credentials used to access your Showshul account and the related Payment Services and, subject to Showshul’s seller protection policies, for any transactions made or actions taken using your Showshul account.  

37. If you become aware of an unauthorized payment transaction or of a delayed or incorrectly executed transaction, you must notify us immediately by using a contact method stated in the “Introduction” of these Payments Terms of Use, above. If you notify us by telephone of such a transaction, we may request written confirmation immediately following the notification. The notification shall be free of charge.  

Third-Party Providers-  

We may use our Affiliates or third-party service providers (for example companies that process payments and disburse settlements, perform risk assessments or compliance checks, verify identity, or validate payment or settlement methods) in different location to assist. Our Affiliates or third-party service providers may further outsource the services to other Showshul Affiliates or third-party service providers. In this context we may transfer your data to such Showshul Affiliates or third-party service providers to whom services are outsourced. At times, we may communicate to you through the Showshul Affiliate which provides the Showshul Services to you.  

Data Protection-   Our performance of Payment Services entails the processing of your buyer’s personal data when a sale happens. With respect to such data processing, you, the Responsible Payment Entity, and the Payout Entity each act as a separate data controller/business under the applicable data protection laws. You agree to comply with your obligations as a data controller/business pursuant to the applicable data protection laws, and provide us with all such reasonable cooperation, information, and assistance as necessary for us to meet our requirements as a data controller/business.  

13. Fines, Penalties and Losses-  

We are unable to manage payments for prohibited & restricted items. Before listing your item, you must ensure it complies with Showshul’s rules, applicable laws, and any additional restrictions imposed by credit card associations, network rules, or third-party payments service providers that we may use.  

14. Signature-  

In instances where we are required to collect your signature to meet anti-money laundering and/or other legal requirements, we may (where not prohibited by applicable law) treat your acceptance of these Payments Terms of Use as the equivalent of you providing us your signature.  

15. Audit

Showshul shall have the right to inspect and audit Your records and premises / place of business through itself or through Showshul  approved third party in case the same is required to ensure Showshul compliance of Applicable Laws or any statutory obligations / instructions.

16. Intellectual property rights-

Both Parties agree that all intellectual property, including any brands/logos, trademarks, etc., belonging to each Party are the exclusive property of the respective Party and, except as provided in this Agreement or permitted under Applicable Laws, cannot in any circumstances be used, or copied, or altered in any manner. Further, except as provided in this Agreement or permitted under Applicable Laws, neither Party may use any intellectual property, including any brands / logos, or trademarks, which is identical/ similar the brands/logos/trademarks of the other Party without being specifically authorized in writing by that other Party.

17. Confidentiality-

You acknowledge that during the existence of this Agreement, You will have access to confidential information of Showshul and its affiliates and their respective third parties which shall include the data and information of Buyer or any user of the Website. You undertake to keep strictly confidential all data, reports and other confidential information supplied to You by Showshul or You have the access under this Agreement and shall not sell or otherwise make that information available to any third parties and shall not use the confidential information solely in connection with this Agreement.

18. Suspension and Termination-

This Agreement may be terminated:

(i) By Showshul, with immediate effect, if You are in breach of any of its terms and/or any of the Showshul  Policies, provided that, instead of terminating this Agreement, Showshul  may, at its discretion, delist or disable Your listings from the Website and/or temporarily or permanently disable Your access to Seller 360 and/or User ID;

(ii) By Showshul, without any reason, by giving You a prior written notice of seven (7) days;

(iii) By Seller, with 30 (thirty) days prior written notice to Showshul (to its Grievance Officer), unless specifically stated to the contrary in this Agreement; or (iv) By Showshul, with immediate effect, if a petition for relief under any bankruptcy or insolvency is filed by or against You, or You make an assignment for the benefit of the creditors, or a receiver or an administrative receiver or administrator is appointed for all or a substantial part of Your assets.

19. Cross Border Transfers –

Where permitted by applicable law, Showshul may transfer the personal data collected about you to the countries outside the European Economic Area (EEA) that may not be deemed to provide the same level of data protection as the United Kingdom, as necessary to perform the contract with you and for the purposes set out in this notice. Showshul has implemented either standard contractual clause set out in the UK International Data Transfer Agreement (IDTA) or supplementary measures to secure the transfer of your personal data to these third countries.

20. Seller Payment Policy- 

Showshul Payments allows sellers to accept various forms of payments on Showshul.com. We accept payment from buyers by credit card, debit card, Showshul Gift Card, Showshul Credit, Showshul Coupon, some bank transfer services, Stripe payment gateway (where available) all in their domestic Showshul Payments currencies. Payments are initiated promptly after a successful sale, and sellers can expect funds to be transferred to their accounts within a specified timeframe i.e 14+2 days (14 days return policy). Typically, payments are processed within 16 business days of the item being delivered to the buyer. Please note that weekends, bank holidays, and other factors may affect payment processing times.

21. Pricing Policy-

Please note that trust is the most important aspect of trade between buyers and sellers in the marketplace and one of the key aspects of trust is fair pricing. For healthy transaction flow at Showshul.com, we ask you to price your items responsibly. Please note that we are constantly monitoring prices for each merchant at various channels and do not allow you to price your items at higher prices at Showshul.com vs. other channels such as your own retail store, your own website (if any) or any other 3rd party retail stores or Websites. You should price your items sold at Showshul.com to be same as the lowest rate you are selling elsewhere or even lower, but it should not be more. Violation of our pricing policy will result in warning notices and can also result in account suspension and/or store suspension. 

22. Complaints & Dispute Resolution-

If you wish to make a complaint about our collection or use of your personal data, please contact us in the first instance so that we may seek to resolve your complaint. If you wish to raise a complaint, or just have questions, please contact usat below-

Company Name-Showshul

Address- 33, Hanworth Road, Sunbury-On-Thames, TW16 5DA

Email: [email protected]

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the United Kingdom supervisory authority for data protection issues (https://ico.org.uk/).

23. Showshul’s List of Banned Products (Indicative List not exhaustive)

Following items are not allowed to be sold/displayed online at Showshul.com. Please note that sellers are responsible for any legal issues and other liabilities arising if you try and sell these below mentioned items at Showshul.com. We will cancel the listing(s) of prohibited and restricted items within 24 hours after we come to know about such occurrence. Showshul will not be responsible for any damage or payment related issue for prohibited and restricted item.

  • Adult Material which includes pornography and other sexually suggestive materials (including literature, imagery and other media); escort or prostitution services 
  • Alcohol including alcoholic beverages such as beer, liquor, wine or champagne) 
  • Animals and Wildlife Products – examples include live animals, mounted specimens, and ivory 
  • Artifacts prohibited for sale 
  • Beta Software 
  • Bootleg/Pirated Recordings 
  • Brand Name Misuse 
  • Bulk marketing tools which include email lists, software, or other products enabling unsolicited email messages (spam) 
  • Cable descramblers and black boxes which includes devices intended to obtain cable and satellite signals for free 
  • Catalogue and URL Sales 
  • Child pornography which includes pornographic materials involving minors 
  • Copies of unauthorized Copyrighted materials whether in electronic or physical form or any other medium which may not be in existence at present 
  • Counterfeit Currency and Stamps 
  • Drugs and drug paraphernalia which includes illegal drugs and drug accessories, including herbal drugs like salvia and magic mushrooms 
  • Drug test circumvention aids which include drug cleansing shakes, urine test additives, and related items 
  • Embargoed Goods and Prohibited Countries 
  • Endangered species which includes plants, animals or other organisms (including product derivatives) in danger of extinction 
  • Event Tickets 
  • Firearms, Ammunition, Militaria and Knives 
  • Fireworks, Explosives and Explosive Substances; toxic, flammable and radioactive materials and substances 
  • Gaming/gambling which includes lottery tickets, sports bets, memberships/ enrolment in online gambling sites, and related content 
  • Government IDs and Licenses which includes fake Ids, passports, diplomas and noble titles 
  • Hacking and cracking materials which includes manuals, how-to guides, information, or equipment enabling illegal access to software, servers, watomites, or other protected property 
  • Hazardous and Restricted Items 
  • Human Parts and Remains 
  • Items Encouraging Illegal Activity – examples include an eBook describing how to create methamphetamine 
  • Miracle cures which include unsubstantiated cures, remedies or other items marketed as quick health fixes 
  • Multi-level marketing collection fees 
  • Copyright unlocking items that include Mod Chips or other devices designed to circumvent copyright protection 
  • Movie Prints 
  • Offensive Material – examples include ethnically or racially offensive material or any literature, products or other materials that: a) Defame or slander any person or groups of people based on race, ethnicity, national origin, religion, sex, or other factors b) Encourage or incite violent acts c) Promote intolerance or hatred 
  • Offensive goods, crime which includes crime scene photos or items, such as personal belongings, associated with criminals 
  • Police, Army, Navy and Air force Related Items 
  • Pre-Sale Listings 
  • Prescription drugs or herbal drugs or any kind of online pharmacies which includes drugs or other products requiring a prescription by a licensed medical practitioner 
  • Promotional Item 
  • Real Estate 
  • Regulated goods which include air bags; batteries containing mercury; Freon or similar substances/refrigerants, chemical/industrial solvents, government uniforms, car titles or logos, license plates, police badges and law enforcement equipment, lock-picking devices, pesticides; postage meters, recalled items, slot machines; goods regulated by government or other agency specifications 
  • Replica and Counterfeit Items including imitations of designer goods; items without a celebrity endorsement that would normally require such an association, fake autographs, counterfeit stamps, and other potentially unauthorized goods 
  • Ringtones 
  • Stocks and Other Securities or related financial products 
  • Stolen Property 
  • Surveillance Equipment 
  • Tobacco and cigarettes include cigarettes, cigars, chewing tobacco, and related products. 
  • Traffic devices which include radar detectors/ jammers, license plate covers, traffic signal changers, and related products 
  • Weapons which include firearms, ammunition, knives, brass knuckles, gun parts, and other armaments 
  • Wholesale currency which includes discounted currencies or currency exchanges 
  • Work-at-home information 
  • Matrix sites or sites using a matrix scheme approach. 
  • Any kind of services not related to products. 
  • Any other product or service which is not in compliance with all the applicable laws and regulations whether federal, state, local or international including the laws of United Kingdom 

Showshul reserves the right to modify, update and alter the list from time to time without any prior intimation. To make sure you are aware of any changes, please review the list periodically. 

Seller Cancellation & Return Policy

At Showshul, we strive to ensure a smooth and transparent buying experience for our customers. To maintain the integrity of our platform and uphold high standards of service, we have established the following cancellation and return policy for sellers:

Cancellation:

Some of the cancellation affects the business of both, the seller, as well as Showshul. If the buyer places an order and cancels it within 24 hours before dispatch, the full amount has already been paid by the buyer; the full amount is refunded to the buyer. Even the tax is automatically reversed. However, in certain cases the cancellation charges will be applicable from the seller account. In such a scenario, below charges may occur-

CancellationCancellation charge (Payment Gateway)
Buyer placed an order, but cancelled within 24hrYes
Buyer placed an order, but cancelled after 24hrNo
Buyer placed an order, but seller cancelled itYes
Showshul CancelledNo

How to prevent such cancellation charges?

To avoid cancellation charges, sellers are advised to take the following measures:

  • Maintain Accurate Inventory: Keep stock records up-to-date to prevent accepting orders for items that are not currently in inventory.
  • Ensure Timely Delivery: Deliver top-quality products promptly to minimize returns and cancellations, thereby improving seller ratings on seller360 and enhancing customer satisfaction.

Seller cancellations do have an adverse impact on the seller and Showshul. A seller, in order to improve their ratings on seller360, as well as to increase customer satisfaction, should put in all efforts to ensure that returns and cancellations are minimized by delivering top quality products well within the time frame.

Return:

There will be two types of return: 

  1. Courier Return: When a buyer refuses to accept the order, resulting in its return without delivery.
  2. Buyer Return: When a buyer returns the item after delivery due to reasons such as receiving the wrong product, different color, different size, etc. 

In certain cases the cancellation charges will be applicable from the seller. In such a scenario, below charges may occur-

ReturnReturn charge (Payment Gateway)
Buyer received a wrong/incomplete itemYes
Buyer received a damaged itemYes
Buyer received a defective itemYes
Buyer received an item that does not match its descriptionYes
The product arrived too lateYes
Buyer change his mind or no longer want the itemYes
The item doesn’t fit as expectedYes
Buyer made a wrong selection during the purchaseYes
The item is no longer needed or wanted by buyerYes
Buyer simply do not like the item after receiving itYes

Canceled returns-

If a buyer contacts you directly to cancel a return request, ask them to cancel it through their Showshul account. You will get an email when customers cancel pending requests.

Seller Return Policy-

All the products sold on Showshul should be brand new & 100% genuine. Showshul return policy covers the Buyer against damaged, defective and not as described products.

CategoryReturn Days
Lifestyle: Watch, T-Shirt, Footwear, Short, Dress, Kid’s (Capri, Shorts & Tops), Men’s (Ethnic Wear, Shirt, Formals, Jeans, Clothing Accessory), Women’s (Ethnic Wear, Fabric, Blouse, Jean, Skirt, Trousers, Bra), Bags, Raincoat, Sunglass, Belt, Frame, Backpack, Suitcase, Luggage, Jewelry, Footwear Accessories, Travel Accessories, Watch Accessories etc.14 days (May vary bases on seller/product nature) Refund, Replacement or Exchange *Replacement or exchange if applicable
Home: Home Improvement Tools, Household Items, Home décor, Furnishing14 Days (May vary bases on seller/product nature)
Gift Item14 Days (May vary bases on seller/product nature)

The following reason can be possible for return by buyer.

  • Buyer received a wrong/incomplete item
  • Buyer received a damaged item
  • Buyer received a defective item
  • Buyer received an item that does not match its description
  • The product arrived too late
  • Buyer change his mind or no longer want the item
  • The item doesn’t fit as expected
  • Buyer made a wrong selection during the purchase
  • The item is no longer needed or wanted by buyer
  • Buyer simply do not like the item after receiving it

Items are eligible for Free Return and seller will be responsible to pay the return cost, if-

  • Buyer received an incorrect item.
  • Buyer received a damaged item.
  • Buyer received a defective item.
  • Buyer received an item that does not match its description.
  • The product arrived too late. (After 7 days following the originally expected delivery date).

Items are not eligible for levy refund fee & seller will be not responsible to pay return cost, if-

  • Buyer change your mind or no longer want the item.
  • The item doesn’t fit as expected.
  • Buyer made a wrong selection during the purchase.
  • The item is no longer needed or wanted.
  • Buyer simply do not like the item after receiving it.

Showshul reserves the right to modify or update its cancellation and return policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on the Showshul platform. We encourage users to review the policy periodically to stay informed about any updates or amendments.

Seller Refund Policy

1. Factors Affecting Refund Amount: 

  • Condition of the Returned Item: The refund amount may vary based on the condition in which the item is returned. Sellers reserve the right to assess the returned item’s condition to determine the appropriate refund. 
  • Duration of Ownership: Refunds may be affected by the length of time the customer had the product in their possession before initiating the return. This factor may influence the eligibility for a full or partial refund. 
  • Original Payment Method: Refund methods and timelines are determined by the original payment method used for the purchase. Different payment methods may have varying processing times for refunds. 

2. Refund Processing Time: 

  • If the buyer chooses to receive a refund after returning the item, it may take an additional 3-5 business days to process the return before the refund is issued. 

3. Refund Methods and Timeframes: 

  • Credit Card: Refunds to credit cards typically take 3 to 5 business days to reflect in the buyer’s account. 
  • Debit Card: Refunds to debit cards may take up to 10 business days to appear in the buyer’s account. 
  • Showshul Gift Card: Refunds to Showshul gift cards are processed immediately and refunded to the buyer’s gift card balance. 
  • Prepaid Credit Card: Refund timeframes for prepaid credit cards vary by issuer and may take up to 30 days to appear in the buyer’s account. 
  • Reward Points: Refunds in the form of reward points may take up to 5 business days to be credited back to the buyer’s reward point balance. 

4. Issuing a Refund: 

  • A refund can be issued once the returned item has been received and inspected by the seller. 
  • If the seller allows the buyer to keep the product, a refund can be issued immediately. 

5. Return of Product: 

  • If the seller requires the return of the product, the buyer must wait until the item is received by the seller before a refund is issued. 
  • Upon receiving the returned product, Showshul will promptly process the buyer’s refund within 48 hours. 

6. Monitoring Refunds: 

  • To ensure a positive experience for buyers, sellers are encouraged to actively monitor refunds and ensure the timely delivery of the correct order. 

7. Policy Changes: 

  • Please note that this refund policy is subject to change at the discretion of the seller. Any updates or modifications to the policy will be communicated to sellers and buyers accordingly. 

Seller Onboarding Policy

1. Shop email address and phone number

  • The email address and mobile number provided while registering becomes the default primary contact number where all business updates from Showshul will send. However, you can change your primary contact detail post registration through seller portal.

2. Shop Name

  • Shop name is the display name by which buyers will know you on Showshul.com
  • The seller will not be allowed to change shop name post registration.

3. Company Name

  • A company name is the legally registered name of your business or company. Your VAT registration certificate must bear the company name.

4. Shop address

  • Your order will be fetched by the logistics partners from your given shop address. You can change your shop address post registration by emailing or calling our seller support.

5. ID & Signature verification-

  • Provide you VAT id and upload the VAT documents.
  • Create or upload your signature

That’s all you require to register your store on Showshul.

Why need VAT certificate?

Depending on the nature of your business, the seller will be required to register for a VAT number in a European country as per the regulations. This depends on multiple factors, some of which are place of business establishment, fulfillment model, and your annual sales. Having awareness of various VAT requirements, and knowing how to comply with them, will contribute to a frictionless selling experience on Showshul.

VAT Information:

Where is your business established?

You need to register for VAT in the UK if:

  • You store goods in the UK; and
  • You sell them to consumers based in the UK; and
  • Your sales exceed the UK domestic VAT threshold of £85,000.

You need to register for VAT in the UK if:

  • You sell goods that you store in the UK to customers based in the EU.
  • You may also need to register for VAT separately in other EU countries if:
  • You sell goods to consumers in other EU countries.

You must register if:

  • Your total VAT taxable turnover for the last 12 months was over £85,000 (the VAT threshold).
  • You expect your turnover to go over £85,000 in the next 30 days.

You must also register (regardless of VAT taxable turnover) if all the following are true:

  • You’re based outside the UK
  • Your business is based outside the UK
  • You supply any goods or services to the UK (or expect to in the next 30 days)

You can choose to register for VAT if your turnover is less than £85,000 (‘voluntary registration’). Please visit the website at https://www.gov.uk for more update and current VAT threshold limit.

If you do not meet the VAT threshold and wish to sell without VAT, please contact our seller support team at [email protected] or +44 7723501691 for further assistance.

Seller Payment Policy

Showshul Payments facilitates transactions between buyers and sellers on http://Showshul.com by offering a variety of secure payment methods. This document outlines the payment methods accepted, payment processing timelines, and policies related to payouts and returns.

Accepted Payment Methods:

At our UK online marketplace, we accept various payment methods to provide flexibility and convenience to our users. Buyers can make payments using credit/debit cards, Showshul Gift Card, Showshul Credit, Showshul Coupon, Some bank transfer services, Stripe payment gateway (where available).

Payment Processing Timelines:

Our payment processing timelines are designed to ensure timely and efficient transactions. Payments are initiated promptly after a successful sale, and sellers can expect funds to be transferred to their accounts within a specified timeframe i.e 14+2 days (14 days return policy). Typically, payments are processed within 16 business days of the item being delivered to the buyer. Please note that weekends, bank holidays, and other factors may affect payment processing times.

Currency and Conversion:

All transactions on our platform are conducted in GBP (British Pound Sterling), the official currency of the United Kingdom. We do not accept international transactions. Unfortunately, we do not accept international transactions at this time.

Payment Security:

The security of our users’ payment information is of utmost importance to us. We employ robust encryption technologies, maintain PCI compliance, and utilize advanced fraud detection systems to safeguard payment data. Additionally, our platform offers buyer protection policies and mechanisms for resolving disputes related to payments, ensuring a secure and trustworthy payment environment for all users.

Payment-related Fees:

We maintain transparent pricing and fee structures. For payment processing, we partner with Stripe, a leading payment gateway. Transaction fees are directly passed on at Stripe’s standard rates without any markup. For a detailed list of these charges, please refer to our separate document on Stripe transaction fees. Sellers enjoy commission-free transactions. Read our Fees Policy for details.

Payment Hold and Release:

In certain situations, such as pending resolution of disputes or verification of transactions, payments may be placed on hold temporarily. Once the issue is resolved, held payments will be released to the respective parties according to our standard processing timelines within 15 days. We aim to minimize payment holds and delays while prioritizing the security and integrity of transactions on our platform.

Refunds and Returns:

Our platform facilitates refunds and returns in accordance with our refund policy and applicable consumer protection laws. Refunds are processed promptly upon approval, and the refunded amount will be reflected in the buyer’s payment account. In the event of a return request, the related payout may be temporarily put on hold until the return is resolved, after which the payment will be released to the seller as per our standard processing timelines.

Payment Policy Compliance:

To ensure a smooth payment experience for all users, we expect compliance with our payment policies and guidelines. Users are encouraged to familiarize themselves with our policies to avoid any issues with payment processing and account management. Non-compliance with our payment policies may result in account restrictions, suspension, or termination.

Communication and Support:

Our dedicated customer support team is available to assist users with any payment-related inquiries or issues they may encounter. Users can contact our support team via email or phone for prompt assistance. Additionally, we provide comprehensive resources, FAQs, and help guides to address common payment questions and concerns.

Legal and Regulatory Compliance:

We are committed to upholding the highest standards of legal and regulatory compliance in our payment operations. Our payment policies adhere to relevant UK laws and regulations governing online payments, consumer protection, and data privacy. We continuously monitor regulatory developments and update our policies accordingly to ensure compliance and protect the interests of our users.

Updates and Amendments:

We reserve the right to update or amend our payment policy as necessary to reflect changes in our platform, regulatory requirements, or industry best practices. Any updates or amendments to the payment policy will be communicated to users through email notifications, platform announcements, or updates to our website. Users will have the opportunity to review and acknowledge revised policies before they take effect.

Conclusion:

Our payment policy is designed to provide clarity, transparency, and security in all payment transactions conducted on our platform. By adhering to our accepted payment methods,

processing timelines, and payment-related policies, users can engage in transactions with confidence, knowing that their payments are handled with care and integrity.

This detailed payment policy outlines the terms and procedures governing payment transactions on our UK online marketplace, ensuring a seamless and secure payment experience for all users.

Shipping Policy (Self-Ship)

1. Packaging and Dispatch: 

  • Sellers are responsible for ensuring proper packaging of items to prevent damage during transit. This includes using appropriate packaging materials such as boxes, bubble wrap, or padding. 
  • Items must be dispatched within 24-48 hours after they are sold, in accordance with the specified processing time set by the seller. 

2. Shipping Address: 

  • Sellers must provide an accurate shipping address based on the buyer’s details provided during checkout. Any errors in the shipping address may result in delays or non-delivery of the item. 

3. Postage Costs and Processing Time: 

  • Sellers are responsible for covering the shipping costs associated with the delivery of their products. It’s important to calculate shipping costs based on the destination, weight, and dimensions of the package. 
  • Sellers must specify the processing time accurately to manage buyer expectations.  

4. Compliance with Regulations: 

  • Sellers are required to comply with all the delivery regulations applicable to the shipment. This includes adhering to any restrictions or requirements for shipping certain items to specific regions or countries. 

5. Shipping Method: 

  • Sellers are responsible for selecting and arranging a suitable courier service for the buyer’s order. This may involve choosing a reliable courier company with a track record of timely deliveries and good customer service. 

6. Tracking Information: 

  • After dispatching the item, sellers must promptly upload all tracking-related information from their Seller 360. Providing tracking details allows buyers to monitor the delivery status of their order and helps ensure transparency throughout the shipping process. 

7. Shipping Cost: 

  • The shipping cost will be borne by the seller. Therefore, sellers are advised to accurately calculate shipping fees based on the size, weight, and destination of the package.  
  • It’s important to factor in all relevant expenses, including courier fees and packaging materials, when determining shipping costs. 

8. Item Weight Calculation: 

  • Sellers must accurately calculate the weight of each item for shipping purposes. The item weight will be determined based on its actual weight or volumetric weight, whichever is higher. This ensures that shipping charges are calculated correctly and reflect the true cost of shipping the item. 

9. Volumetric Weight Calculation: 

  • To determine the volumetric weight of the package, sellers can use the Volumetric Weight Formula: Length x Width x Height (cm)/5000. Volumetric weight calculations help ensure accurate shipping charges, especially for lightweight items that occupy a large volume. 

10. Responsibility for Shipping Charges: 

  • Sellers are fully responsible for all shipping-related charges associated with the delivery of their products.  
  • This includes courier fees, packaging materials, and any additional costs incurred during transit. Sellers should factor these expenses into the overall pricing of their items. 

11. Quality Assurance: 

  • Sellers must take all necessary precautions to ensure the quality of packaging and handling to maintain the integrity of the products during shipping. This includes securely packaging items to prevent damage, labeling packages clearly, and adhering to best practices for handling fragile or delicate items. 

12. Policy Changes: 

  • Showshul reserves the right to change or modify this shipping policy at any time without prior notice. Sellers are encouraged to regularly review the policy to stay updated on any revisions or amendments 

By opting for self-ship, sellers acknowledge and agree to undertake full responsibility for the shipping process, including timely dispatch, accurate labeling, compliance with shipping regulations, and covering all associated shipping costs. 

Showshul Advertising & Marketing Policy

By utilizing any of Showshul’s advertising services, you agree to this policy and our Terms of Use. Please note that this Advertising & Marketing Policy may change over time, as per the terms outlined in Showshul’s Terms of Use. Your continued use of Showshul’s services implies your acceptance of these changes. 

1. Showshul Ads Overview: 

Sellers can boost their visibility on Showshul’s platforms by purchasing Showshul Ads through the Seller360 in Ads Manager. Showshul Ads showcase a seller’s listings or shops prominently on Showshul’s websites and mobile apps. These ads appear in various locations, including users’ search results, based on four main ranking factors: search relevance, listing quality (ensuring compliance with Showshul’s policies), bids or budgeted amounts, and, for some listings, the likelihood of views or sales. Sellers have the option to promote selected or all of their listings or shops through Showshul Ads. 

Showshul’s Targeted Offers tool allows sellers to offer coupons to specific audiences who have interacted with their shop. 

2. Purchasing Showshul Ads: 

A. Showshul Ads Auction System

  • Showshul Ads operate on an auction-based system for ad space. 
  • Sellers set a daily budget, and Showshul enters bids on their behalf for ad space. 
  • The bid is the maximum amount a seller will be charged if a buyer clicks on their Showshul Ad. 
  • Bids are calculated based on seller-provided information (daily budget, selected listings) and other factors like search relevance and listing quality. 

B. Cost-Per-Click (CPC) Basis

  • Showshul Ads fees are charged on a cost-per-click basis. 
  • Sellers are charged only when a buyer clicks on their ad, not just when the ad is displayed. 
  • Sellers are responsible for paying for any clicks their ad receives. 

C. Budget Management

  • Sellers can set a daily budget, which cannot exceed a predetermined minimum set by Showshul. 
  • Sellers will not be charged more than their maximum budget on a daily basis. 
  • The bid management system uses “auto-bidding” to determine bid prices, ensuring a positive return on ad spends within the specified budget.  
  • Sellers may set a maximum cost per click that the auto-bidding system will not surpass if the product permits.  

D. Pausing Ads and Charges

  • Sellers have the option to pause their ad campaigns at any time. 
  • However, sellers are responsible for any charges incurred prior to pausing their campaign. 
  • Showshul does not provide refunds for charges related to clicked ads. 

E. Payment and Visibility 

  • Ad costs are visible in the seller’s payment account on Seller360, usually within 24 hours of incurring the fee. 
  • All bids and charges are made in Great Britain Pound (GBP) 

3. Setting a Showshul Ads Budget: 

  • It’s important for sellers to understand that Showshul does not guarantee sales or store visibility through Showshul Ads. 
  • Showshul Ads enhance visibility, but the success of listings depends on market dynamics. 
  • By using Showshul’s advertising services, sellers acknowledge and agree to these terms, understanding the auction-based nature of Showshul Ads, the cost structure, budget management, and the absence of guarantees regarding sales or visibility. 
  • Showshul reserves the right to change the terms of these advertising programs at any time, including addition of fees, addition or removal of platforms, or end the program (in whole or part) at any time. We will notify you of major changes. 
  • Showshul has the authority to automate parts or all of its advertising services. This includes combining bids across various parameters such as listings, regions, keywords, ad formats, and marketing channels. Sellers grant Showshul permission to automate these services, even if it involves replacing the parameters they have set. 
  • In the event of changes to advertising services, Showshul can transfer sellers’ bids, budgets, and campaigns to new programs to the extent possible. Sellers will be notified before any such transfer takes place. 
  • Sellers may have the opportunity to participate in beta tests of Showshul’s and third-party advertising services. These beta services are subject to separate terms provided to sellers as part of their participation in the program, in addition to the general Showshul policies. 

Sellers are advised to thoroughly understand and comply with these terms and disclaimers while utilizing Showshul’s advertising and promotional services. It’s crucial to acknowledge the potential for changes and to adhere to relevant policies and regulations. 

Promo Code Terms and Conditions

Percentage Off Promo Code: 

  • A percentage off promo code provides buyers with a discount calculated as a percentage of the item’s original price. 
  • Sellers can create percentage off promo codes for specific listings, category or entire products . 
  • Buyers can use the percentage off promo code on multiple eligible items until the code’s expiration date & code redemption limit given. 
  • Sellers can set a minimum purchase/quantity requirement for buyers to be eligible for the discount. 
  • Sellers can set an expiration date for the promo code. 

Money Off Promo Code: 

  • A money off promo code provides buyers with a fixed discount in monetary value on the item’s original price. 
  • Sellers can create money off promo codes for specific listings, category or entire products. 
  • Buyers can use the money off promo code on multiple eligible items until the code’s expiration date & code redemption limit given. 
  • Sellers can set a minimum purchase/quantity requirement for buyers to be eligible for the discount. 
  • Sellers can set an expiration date for the promo code. 

General Terms and Conditions for Showshul Promo Codes: 

1. Seller Responsibility: 

  • Sellers are responsible for creating, promoting, and distributing promo codes. 
  • Sellers must clearly communicate the terms and conditions of the promo code to buyers. 
  • The Coupon code can be used by any buyer who redeems the code and that a buyer can use a Coupon code on multiple listings and on multiple occasions until any expiration date and code redemption limit that you set when creating the Coupon. 

2. Buyer Eligibility: 

  • Buyers must meet the specified criteria (percentage off, money off or minimum purchase, minimum quantity as applicable) to use the promo code. 
  • Buyers must apply the promo code during checkout to receive the discount. 

3. Usage Restrictions: 

  • Promo codes cannot be combined with other offers, unless explicitly stated by the seller. 
  • Promo codes cannot be used for fee avoidance, including avoiding payment of Showshul transaction fees. 

4. Expiry and Validity: 

  • Promo codes have an expiration date set by the seller. 
  • Expired promo codes are no longer valid and cannot be redeemed. 

5. Compliance with Laws: 

  • Sellers must comply with all applicable laws, including buyer policy, when creating and promoting promo codes. 

6. Seller Accountability: 

  • Sellers are accountable for any issues arising from the use of promo codes, including disputes with buyers. 

7. Pausing Ads and Charges:  

  • Sellers have the option to pause their ad campaigns at any time. 
  • However, sellers are responsible for any charges incurred prior to redeem any coupon. 
  • Showshul does not provide refunds for charges related to clicked ads. 

8. Refunds and Adjustments: 

  • Promo code discounts will be deducted proportionally if a buyer receives a refund or adjustment for the purchase made using the promo code. 

9. Disclaimers: 

  • It’s important for sellers to understand that Showshul does not guarantee sales or store visibility through Showshul Ads. 
  • The performance of ads depends on various factors, including market demand, listing quality, and buyer behavior. 
  • Showshul Ads enhance visibility, but the success of listings depends on market dynamics. 
  • By using Showshul’s advertising services, sellers acknowledge and agree to these terms, understanding the auction-based nature of Showshul Ads, the cost structure, budget management, and the absence of guarantees regarding sales or visibility. 
  • Showshul reserves the right to change the terms of these advertising programs at any time, including addition of fees, addition or removal of platforms, or end the program (in whole or part) at any time. We will notify you of major changes. 
  • Showshul has the authority to automate parts or all of its advertising services. This includes combining bids across various parameters such as listings, regions, keywords, ad groups, and marketing channels. Sellers grant Showshul permission to automate these services, even if it involves replacing the parameters they have set. 
  • In the event of changes to advertising services, Showshul can transfer seller’s budgets, and campaigns to new programs to the extent possible. Sellers will be notified before any such transfer takes place. 

By creating and distributing promo codes, sellers acknowledge and agree to these terms and conditions. It’s important for sellers to ensure clarity, eligibility criteria, and compliance with all rules and regulations when offering promo codes to buyers on Showshul. 

Showshul Terms of Use

The Terms are a legally binding contract between you and Showshul. We have tried to make the terms of use on Showshul simple to understand and as useful and fair as possible. We want terms that you understand and can comply with.  If you have any thoughts on how we can improve our terms, then please do contact us by raising a support ticket.  

Showshul may change these terms at any time by posting changes online. Please review these terms regularly to ensure you are aware of any changes made by Showshul. Your continued use of Showshul.com after changes are posted means you agree to be legally bound by these terms as updated and/or amended. 

General Terms

1. You must be 18 years of age or older or you will not be able to enter into a legally binding contract to buy or sell via Showshul.  

2. If you register membership as a business [as a sole trader or partnership] on Showshul you must guarantee that you personally have the authority of the business to agree to the terms of use.   

3. These terms shall be governed by and interpreted in accordance with the law of United Kingdom.  

Electronic Communications:

4. When you use certain Showshul Services, or send e-mails to us, you communicate with us electronically. You consent to receive communications from us electronically. We may communicate with you by e-mail, by posting notices on our websites, by delivering notifications through our mobile applications or through other electronic means. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.  

5. You must not use Showshul for any illegal or unauthorized purpose and you agree to comply with all ‘local’ laws regarding online conduct and acceptable content such as libel law and must comply with all local jurisdiction.  

6. You must not breach any laws, sell any counterfeit items or otherwise infringe the copyright, trade mark or other rights of third parties.  

7. You must not threaten, intimidate, harass or otherwise abuse any other Showshul user.  

8. You are responsible for maintaining that the content you submit is your own and is not owned by others.  

9. You must not modify or adapt or ‘hack’ Showshul.com or seek to create another website or communication to users that implies it is associated to Showshul.com.  

10. You must not produce unwanted communications [spam] to other users of Showshul. 

11. You are responsible for keeping your password secure.  

12. You must not transmit or seek to transmit any viruses or worms or any code that seeks to alter the behavior of the Showshul site or that is in any way destructive.  

Liability:

13. Under no circumstances will Showshul be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of Showshul regardless of the form of action.  

Content and Copyright:

14. You [“the user”] in using Showshul allow Showshul the right to re-use, edit, modify, re-purpose and re-publish the content. “You” retain rights over copyright of all such content yet provide a license for Showshul to use this content both on and offline in perpetuity.  

15. You must not post, list or upload false, inaccurate, misleading or defamatory content (including personal information).  

16. You must not copy, modify, or distribute Showshul’s copyrighted works or trademarks, or other content from the Site, without our express consent.  

17. Showshul may change or remove content (“content” includes, for example, items, item descriptions, and other information on the site) and accounts containing content that Showshul determines to be unlawful, offensive, threatening, libelous, defamatory, obscene or otherwise objectionable or violates any party’s intellectual property, the Terms of Use, the Privacy Policy or other policy documents and community guidelines as posted on Showshul.  

18. By submitting your content you grant Showshul a perpetual, royalty-free, non-exclusive, right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, make available to the public, and exercise all copyright and publicity rights with respect to your contribution worldwide and/or to incorporate your contribution in other works in any media now known or later developed for the full term of any rights that may exist in your contribution, and in accordance with privacy restrictions set out in the Showshul Privacy Policy. This will enable us to reproduce your work for the purposes of marketing the service and your work [for example: ‘adverts’; blog posts; printed and web related marketing material; books etc.].   

19. Your content must be your own original work which you have the right to make available and is not defamatory, does not infringe any law and indemnify Showshul against all legal fees, damages and other expenses that may be incurred by Showshul as a result of your breach of the above warranty.  

20. Exercise honesty with us. Provide accurate information about yourself. It’s prohibited to use false information or impersonate another person or company through your account.  

21. You’re responsible for your account. You’re solely responsible for any activity on your account. If you’re sharing an account with other people, then the person whose financial information is on the account will ultimately be responsible for all activity. If you’re registering as a business entity, you personally guarantee that you have the authority to agree to the Terms on behalf of the business. Also, your accounts are not transferable.  

22. Protect your password. As we mentioned above, you’re solely responsible for any activity on your account, so it’s important to keep your account password secure.  

Use of Our Services:

23. Don’t Use Our Services to Break the Law. You agree that you will not violate any laws in connection with your use of the Services. This includes any local, state, federal, and international laws that may apply to you. For example, it’s your responsibility to obtain any permits or licenses that your shop requires, and to meet applicable legal requirements in applicable jurisdiction(s). This includes the sale and delivery of your items, such as age verification upon delivery, where required by law.  

24. Pay Your Bills. You are responsible for paying all fees that you owe to Showshul. Except as set forth below, you are also solely responsible for collecting and/or paying any applicable taxes for any purchases or sales you make through our Services. Where applicable, Showshul will calculate, collect and remit value-added tax or VAT and sales tax. Some countries may refer to VAT using other terms, e.g. Goods and Services Tax (GST), but we’ll just refer to VAT, GST, and any local sales taxes collectively as “VAT”.   

25. Don’t Steal Our Stuff. You agree not to crawl, scrape, or spider any page of the Services or to reverse engineer or attempt to obtain the source code of the Services (including both Showshul Intellectual Property and Seller Content) without our express permission.   

26. Don’t Try to Harm Our Systems. You agree not to interfere with or try to disrupt our Services, for example by distributing a virus, excessive requests to our site or platform, or other harmful computer code.  

27. Follow Our Trademark Policy. The name “Showshul” and the other Showshul marks, phrases, logos, and designs that we use in connection with our Services (the Showshul Trademarks), are trademarks, service marks, or trade dress of Showshul in the United Kingdom and other countries.  

Seller Onboarding

28. In order to use our services, you must register and accept these Showshul Terms of Use. If your onboarding is not immediately confirmed, you will receive notification that you have been approved to receive services once we have reviewed your information.  

Shipping

29. When you receive notice that a buyer has paid for an item through a Managed Payments transaction, you must then ship or otherwise deliver your item in accordance with the agreed shipping method.  

Managed Payments Limitations:

30. We do not manage Offline Payment Methods. Offline Payment Methods are not covered by the Showshul Money Back Guarantee or similar Showshul buyer protection programs; additionally, we will not assist buyers or sellers with payment disputes in connection with Offline Payment Methods.  

Returns and Cancellations Refunds

31. If your buyer is entitled to a refund for a return or cancellation for a Managed Payments transaction, based on an agreement between you and the buyer or according to Showshul’s policies regarding such transaction, you authorize us to pay to the buyer the corresponding refund amount on your behalf.  

Disputes:

32. We will manage Disputes, as follows: When a Dispute is opened, we will notify you and ask you whether you choose to accept or challenge the Dispute. If you accept the Dispute, you agree to the reversal of the payment to the buyer. If you challenge the Dispute, Showshul will submit to the financial institution any relevant evidence you provide about the Dispute. You agree to provide timely information to assist in the Dispute resolution process and understand that your failure to provide requested information on the timeline we require and as specified by credit and debit card networks’ and other payment service providers’ rules could adversely impact the outcome of a Dispute investigation, up to complete forfeiture of the amounts in Dispute. If you accept the Dispute or if the buyer’s financial institution decides in favor of the buyer, the respective amount will be refunded to the buyer’s original payment method and charged to us. You must reimburse us for such charges, unless you are eligible for seller protection in which case you are not held liable for amounts refunded to the buyer. If you choose to accept the Dispute, we may still decide to challenge the Dispute in our discretion and at no additional costs to you.   

Fines, Penalties and Losses:

33. We are unable to manage payments for prohibited & restricted items. Before listing your item, you must ensure it complies with Showshul’s rules, applicable laws, and any additional restrictions imposed by credit card associations, network rules, or third-party payments service providers that we may use.  

Signature:

34. In instances where we are required to collect your signature to meet anti-money laundering and/or other legal requirements, we may (where not prohibited by applicable law) treat your acceptance of these Payments Terms of Use as the equivalent of you providing us your signature.  

Security; Third-Party Providers; Data Protection:

Security:

35. You acknowledge the importance of the security measures we put in place with regards to Managed Payments, and agree to comply with them. You are responsible for maintaining the security of all passwords, codes, or other login credentials used to access your Showshul account and the related Payment Services and, subject to Showshul’s seller protection policies, for any transactions made or actions taken using your Showshul account.  

36. If you become aware of an unauthorized payment transaction or of a delayed or incorrectly executed transaction, you must notify us immediately by using a contact method stated in the “Introduction” of these Payments Terms of Use, above. If you notify us by telephone of such a transaction, we may request written confirmation immediately following the notification. The notification shall be free of charge.  

Third-Party Providers

37. We may use our Affiliates or third-party service providers (for example companies that process payments and disburse settlements, perform risk assessments or compliance checks, verify identity, or validate payment or settlement methods) in different location to assist. Our Affiliates or third-party service providers may further outsource the services to other Showshul Affiliates or third-party service providers. In this context we may transfer your data to such Showshul Affiliates or third-party service providers to whom services are outsourced. At times, we may communicate to you through the Showshul Affiliate which provides the Showshul Services to you.  

Data Protection

38. Our performance of Payment Services entails the processing of your buyer’s personal data when a sale happens. With respect to such data processing, you, the Responsible Payment Entity, and the Payout Entity each act as a separate data controller/business under the applicable data protection laws. You agree to comply with your obligations as a data controller/business pursuant to the applicable data protection laws, and provide us with all such reasonable cooperation, information, and assistance as necessary for us to meet our requirements as a data controller/business.  

Collection of Fees and Other Amounts You Owe:

39. You authorize us to collect from you any amounts you owe us, our Affiliates (in particular the Affiliate which provides the Showshul Services to you), or third parties who, as separately authorized by you, provide services to you in connection with your use of the Showshul Services (such as shipping carriers). 

Amendment:

40. Showshul reserve all the rights to amend our policies of Use by notifying you of the changes in writing. Before the anticipated effective date of such change, we will notify you at least fourteen (14) days prior.  

Showshul Fees Policy and Promotion Programs

Introduction

Welcome to Showshul, the UK’s first social commerce marketplace dedicated to Lifestyle D2C brands. Our platform is designed to provide sellers with an efficient, cost-effective, and transparent way to reach customers. This document outlines the fees associated with selling on Showshul, along with our promotion programs and terms and conditions of service.

Fee Structure:

At Showshul, we’re committed to providing a platform that supports your business growth without imposing undue financial burdens. Here’s a detailed overview of our fee structure:

Shop Opening Fees:

● Fee: £0

● Description: Opening a shop on Showshul is completely free. We want to encourage D2C brands and online sellers of all sizes to join our community without the barrier of entry fees.

Listing Fees:

● Fee: £0

● Description: Listing your products on Showshul incurs no cost. You can list as many items as you like, allowing you to showcase your entire catalogue without worrying about additional fees.

Marketplace Fees on Sale:

● Fee: 0%

● Description: We do not take any marketplace fees on sales. Our mission is to support D2C brands by maximizing your profits and helping you grow your business on our platform.

Payment Gateway Transaction Charges:

● Fee: Varied (Charged as per Stripe’s standard rates)

● Description: For payment processing, we partner with Stripe, a leading payment gateway. Transaction fees are directly passed on at Stripe’s standard rates without any markup. For a detailed list of these charges, please refer to our separate document on Stripe transaction fees.

Shipping Fees:

● Fee: N/A

● Description: Currently, Showshul does not offer shipping or logistic services. Sellers are responsible for arranging their shipping, bearing the costs, and ensuring timely delivery to customers.

Guide for Promotion Programs for Sellers

Introduction

At Showshul, we have designed promotion programs to enhance your brand’s visibility, connect with engaged audiences, and boost your sales, all while prioritizing affordability and effectiveness. As part of our commitment to your success, we’re thrilled to introduce several pathways to promote your products, including our groundbreaking affiliate program, also know as TrendConnect.

Our aim is to simplify how you connect with customers while maximizing your profit margins. This guide breaks down the various sales channels available to you and outlines the commission structure, ensuring you have all the information needed to succeed.

Sales Channels on Showshul

Sales on Showshul can be generated through multiple channels, each offering unique opportunities for growth and engagement. Understanding these pathways allows you to strategize effectively and leverage the full potential of our ecosystem.

1. Self-Promotion & Organic Discovery

  • Self-Promotion: Leverage the power of your existing social media presence and personal networks to direct potential customers to your Showshul storefront. This method includes sharing your store or product links across various online platforms, engaging with your followers, and using SEO strategies to enhance visibility. The key advantage here is the direct connection you create with buyers, fostering loyalty and repeat business without incurring additional costs.
  • Organic Discovery on Showshul: Customers discover your products naturally while navigating through Showshul Web or Mobile application. This can happen via our intuitive search engine, category browsing, or featured listings on the homepage. Organic discovery is bolstered by optimizing your product listings with detailed descriptions, high-quality images, and relevant keywords. This channel benefits from Showshul’s internal marketing efforts and SEO, increasing visibility at no extra cost to you.

2. Paid Promotions

When you join Showshul, you automatically opt-in for paid promotions.

  • Showshul-Run Ads: We strategically place ads on social media, search engines, and other digital platforms to attract a wider audience to Showshul and, by extension, to your products.This approach uses sophisticated targeting to reach potential customers based on their interests, behaviors, and likelihood to purchase. Participating in this channel means your products are more likely to be seen by a broader, yet still targeted, audience.
  • Content Creator Referrals (TrendTribe): Engage with content creators within the Showshul ecosystem who produce authentic and compelling user-generated content (UGC) about your products. This content can range from reviews and unboxing videos to creative showcases, shared on both Showshul and creators’ social media channels. This method taps into the creators’ followers, extending your reach and adding a layer of trust and endorsement to your products.
  • Affiliate Marketing (TrendConnect): Through our affiliate program (named TrendConnect), influencers, content creators and affiliate marketers promote your products using unique links, earning a commission for sales they drive. This channel amplifies your reach across various platforms and audiences, leveraging the credibility and creativity of affiliates to influence purchasing decisions. It’s an effective way to scale your marketing efforts, as affiliates are motivated to produce and share content that converts, aligning their success with yours.

Understanding the Fees Structure for Promotion Programs

Hurray!! No Fees or comission on Organic & Direct Sales:

Sales generated through self-promotion or organic discovery on Showshul incur no fees. This zero-commission approach is designed to maximize your profits, rewarding your efforts in marketing your store and products.

All sales generated through your direct promotional efforts or through organic discovery on our website and mobile app are subject to absolutely no sales or promotion commission. This allows you to retain all profits, exemplifying our dedication to your financial success. Please refer commission structure explained in above part of this document for better clarity.

Commission on Paid Promotion Sales:

When you join Showshul, you automatically opt-in for paid promotions.

For sales resulting from content creator referrals,affiliate marketing and Showshul-run offsite ads , a commission of 10% + VAT applies. This fee structure is transparent and supports the cost of advertising, compensating content creators and affiliates, and further developing Showshul’s promotional capabilities. It’s an investment in broadening your reach and leveraging professional, creative efforts to boost your product visibility and sales.

Maximizing Your Potential on Showshul

Understanding and utilizing these sales channels can significantly impact your success on Showshul. Whether focusing on commission-free direct sales or leveraging the wide reach of paid promotions, each channel offers unique benefits to help grow your brand. Our platform is committed to supporting you at every step, providing the tools and guidance needed to navigate the digital marketplace effectively.

Maximizing Your Showshul Experience

  • Embrace Organic Promotion: Utilize your networks to promote your Showshul store and products, leveraging commission-free sales.
  • Engage with TrendConnet: Connect with our vibrant affiliate network to expand your reach.
  • Content is King: Encourage the creation of UGC via TrendTribe to enhance product visibility and appeal.

Questions and Clarifications

For any questions or to request clarifications regarding this document, fees, promotions, or terms and conditions, please contact our seller support team at [email protected].

Terms and Conditions

1. Introduction

These Terms and Conditions govern the participation of sellers (“Seller,” “you,” or “your”) on Showshul (“we,” “us,” “our,” or “Showshul”), the UK-based social commerce marketplace. By listing products and engaging in sales and promotional activities on Showshul, you agree to these T&C.

2. Promotion and Sales Channels

2.1 Direct and Organic Sales: Sellers may promote their Showshul storefronts through their own marketing efforts or benefit from organic discovery by buyers on the Showshul platform. These sales incur no commission fees, allowing sellers to retain all profits.

2.2 Paid Promotions: Sales generated through Showshul-run ads, content creator referrals (including the TrendTribe program), and affiliate marketing (via the TrendConnect network) are subject to a 10% commission fee plus applicable VAT. This fee covers advertising costs, creator and affiliate commissions, and supports the promotional infrastructure of Showshul.

3. Affiliate Program Participation

3.1 Mandatory Enrollment: Upon becoming a seller on Showshul, you are automatically enrolled for paid promotion program including TrendTribe, TrendConnect and Showshul offsite Ads. Participation is mandatory as part of the Showshul selling experience.

3.2 Affiliate Sales: Sales generated through the TrendConnect network & TrendTribe are subject to the conditions outlined in section 2.2.

4. Commission Structure

4.1 Zero Commission for Direct and Organic Sales: Sales achieved through direct seller promotion or organic discovery on Showshul are not subject to commission or promotion fees.

4.2 Fees on Paid Promotion Sales: A Fees of 10% plus VAT is applied to sales resulting from paid promotional efforts, as detailed in section 2.2.

5. Seller Obligations

5.1 Compliance: Sellers must comply with all applicable laws, regulations, and Showshul policies. This includes, but is not limited to, accurate product descriptions, adherence to consumer protection laws, and timely fulfillment of orders.

5.2 Intellectual Property: Sellers are responsible for ensuring they have the right to sell the products listed and that their listings do not infringe upon the intellectual property rights of others.

6. Showshul’s Rights

6.1 Modification of Terms: Showshul reserves the right to modify these T&C at any time. Changes will be communicated to sellers and will take effect upon posting to the Showshul platform.

6.2 Promotional Activities: Showshul retains the right to engage in promotional activities, including but not limited to affiliate marketing and content creator collaborations, to enhance the visibility and sales of seller products on the platform.

7. Dispute Resolution

Disputes between sellers and Showshul shall be resolved through direct communication and, where necessary, formal mediation. Both parties agree to seek amicable solutions before resorting to legal action.

8. Governing Law

These T&C are governed by the laws of the United Kingdom. Any disputes related to these T&C shall be subject to the jurisdiction of UK courts.

Training Document For Bulk Listing

Ready to list your bulk product. Its just simple & easy. Lets get started.

1. Log in to Seller360.

2. Click on the ‘Listing’ option from the left side menu bar.

3. Navigate to Listing management, here you can see and manage your existing listings if you have any.

4. To create a new listing, click on ‘Add New Listing.’

5. There are 3 Ways to Create Product Listings by using.

  • Add Single Catalog
  • Add Catalog in Bulk
  • Integrating APIs to connect with your existing system

In this process, you’ll learn how to list product in bulk. Click on “Add Catalog in Bulk”.

6. Search the category in search bar or can select the category by from the category list.

7. Download the excel template to convert your listing into Showshul format. All green highlighted column in the excel are mandatory format, rest are optional. Providing all the information in the excel will give better understanding of your product to the buyer. Now click on upload template file.

8. Next click on “Open Media Center” to upload the product image and create the image links. These links are required in the bulk listing template. Please note the image should be in the name of SKU, so that this will easy to identify the correct image of the given SKU in excel.

9. Also you can upload the image by creating folder of the images click on “Create” or can simply upload by clicking “Upload” button.

10. Once upload the image click on “Select all” or select the image which wants to create image link and click on “Download Files”.

11. Adjust the image link from the downloaded excel as per the SKU ID provided in the listing format. The excel will be download in below format.

12. Make sure you adjust the SKU ID and provide the correct image link from the downloaded excel to avoid any discrepancy in the listing. For example if you have multiple image available of one product and the multiple images uploaded in the media center then adjust the SKU ID as per below.

Image Name as per SKU ID
100232
100232_01
100232_02
100193
100193_01

Then provide the image links in the template as per below. Kindly note the first image link will be the first image of your product. Therefore paste the link whatever you want to show in first, second, third etc.

13. Once listing sheet is ready, click on “Upload” to upload the listing template. Do not change the file name or format.

That’s all, After that product or the catalog template is sent for Quality check, it will take up to 48 hours for the for completion of the QC process.

Training Document for Single Listing

Ready to list your products by using single listing? It’s just simple & easy. Let’s get started.

1. Log in to Seller360.

2. Click on the ‘Listing’ option from the left side menu bar.

3.Navigate to Listing management, here you can see and manage your existing listings if you have any.

4. To create a new listing, click on ‘Add New Listing.’

5. There are 3 Ways to Create Product Listings by using.

  • “Add Single Catalog”.
  • “Add Catalog in Bulk” and
  • Integrating APIs to connect with your existing system.

In this process, you’ll learn how to list a single product. Click on “Add Single Catalog”.

6. Enter your relevant product information on the Listing management page along with product images.

7. Select your brand in the drop-down list or click “Create” to register your brand.

8. Provide a detailed product description and the “Search Keyword Tags”.

9. Upload your product with clear images or videos (if available). To know our image guidelines, click on ‘Learn More’.

10. Now click on ‘Save and continue’ to proceed.

11. Provide details of your product variants, like color and size, and save it.

12. Fill in your product variants stock information and pricing detail and if the product images are the same, click on ‘Copy Images from Previous Page.’ If they’re different, upload new images.

13. Once all the information is filled out, click on ‘Send for QC.’

14. After submission it will take up to 48 hours for the completion of the QC process to live in Showshul.com.

Cancellation & Return Policy

Cancellation-

At Showshul, we understand that sometimes circumstances change, and you may need to cancel an order. Our cancellation policy is designed to provide flexibility to our customers while also ensuring fairness to our sellers and partners. Please read this policy carefully to understand the cancellation process, time windows, and any applicable fees.

1. Cancellation Window:

Customers can choose to cancel an order within 24 hours (at any time before it is dispatched). The dispatch time may vary depending on the product category and the seller. We recommend checking the product page or order confirmation page for specific information regarding the dispatch time.

2. Out for Delivery:

Once an order is out for delivery, it cannot be canceled. However, customers have the option to reject the delivery at their doorstep if they wish to return the order.

3. Cancellation Fees:

Cancellation of orders may be subject to fees in certain cases. If the specified cancellation time window has passed, and you still wish to cancel your order, a cancellation fee may be charged. If you cancel the order after dispatch the order, the cancellation fees & postage cost (if any) will be applicable. The details of these fees, if applicable, will be clearly mentioned on the product page or order confirmation page, and they will be considering final. Below are the cancellation charges.

CancellationCancellation charge (Payment Gateway)Forward Postage CostReverse Postage Cost
Buyer placed an order, but cancelled within 24hr before dispatchNoNoNo
Buyer placed an order, but cancelled after 24hr before dispatchYesNoNo
Buyer placed an order, but cancelled within 24hr after dispatchYesYesYes (if any)
Buyer placed an order, but cancelled after 24hr after dispatchYesYesYes (if any)
Buyer placed an order but refuses to accept it at destinationYesYesYes
Buyer placed an order, but the seller cancelled itNoNoNo
Showshul CancelledNoNoNo

4. Repeated Cancellations:

If the buyer has a history of frequently cancelling orders without valid reasons, a cancellation fee might be imposed to deter such behavior.

5. Seller Cancellation:

In rare instances, a seller may have to cancel an order due to unforeseen circumstances. In such cases, a full refund will be initiated for prepaid orders. We strive to ensure that our customers are inconvenienced as little as possible in these situations.

6. Showshul’s Discretion:

We reserve the right to accept or reject any order cancellation request. Additionally, we may choose to waive off or modify the cancellation time window or cancellation fee case to case basis. These decisions will be made at our discretion, with the aim of providing the best possible service to our customers. 

Please note that our cancellation policy is subject to change, and we recommend reviewing it periodically for any updates. We are committed to providing a seamless shopping experience, and this policy is designed to strike a balance between customer convenience and the needs of our sellers and partners. If you have any questions or require further clarification about our cancellation policy, please feel free to reach out to our customer support team. We are here to assist you and ensure your satisfaction with every purchase made through Showshul.

Return-

At Showshul, we strive to provide you with the best shopping experience possible. We understand that there may be occasions when you need to return a product, and we are committed to making this process as easy and convenient as possible. Please read our return policy carefully to understand how returns, exchanges, replacements, and refunds are handled on our marketplace.

1. General Returns Policy:

Showshul have 30 days return policy, while the specifics of the return policy may differ from one seller to another, the following are some general guidelines that may apply:

Return Eligibility: Products may be eligible for return within a specified time frame, as determined by the seller. Buyers bear the responsibility for the return postage costs. Please check the product page for information on the return window.

Product Condition: Returned products should be in their original condition, with all accessories, packaging, and tags intact, unless otherwise specified by the seller. In the event that the item is returned in a condition deviating from its original state, the buyer is obligated to cover any resulting decrease in its value.

Return Reasons: Most sellers accept returns for reasons such as damaged, defective, or incorrect products. However, some sellers may have additional return criteria, so please review the seller’s return policy for details.

Refund or Replacement: Depending on the seller’s policy and your preference, you may be offered a refund, replacement, or exchange for the returned product.

2. Returns Scheme & charges:

Returns on our platform are provided by respective sellers directly. Each seller may have their own return policy in terms of which they offer options for exchange, replacement, and/or refund. The specific return policy for a product is determined by the seller, and it may vary from one product to another.

ReturnReturn charge (Payment Gateway)Forward Postage CostReverse Postage Cost
Buyer received a wrong/incomplete itemNoNoNo
Buyer received a damaged itemNoNoNo
Buyer received a defective itemNoNoNo
Buyer received an item that does not match its descriptionNoNoNo
The product arrived too lateNoNoNo
Buyer change his mind or no longer want the itemNoNoYes
The item doesn’t fit as expectedNoNoYes
Buyer made a wrong selection during the purchaseNoNoYes
The item is no longer needed or wanted by buyerNoNoYes
Buyer simply do not like the item after receiving itNoNoYes

3. Variation in Returns Policies:

Please note that all products listed under a particular category may not have the same returns policy. Different sellers may have different terms and conditions for returns. Therefore, it is essential to review the returns policy provided on the product page of the item you intend to purchase. The returns policy mentioned on the product page will prevail over the general returns policy in case of any discrepancies.

4. Seller Contact and Instructions:

If you wish to initiate a return, please follow the seller’s specific instructions provided on the product page. You may need to contact the seller directly to request a return, and they will guide you through the process.

5. Showshul’s Role:

Showshul acts as a facilitator between customers and sellers to ensure a smooth return process. We do not determine the return policies for individual products; these policies are set by the respective sellers.

6. Dispute Resolution:

In the event of any disputes or issues related to returns, we are here to assist you in resolving the matter to the best of our abilities. Please reach out to our customer support team for assistance.

Checklist for return pick up:

The following will be checked during the return pick up-

  • Correctness of box: Brand, model number, serial number, color, design size
  • Completeness of box: All accessories and accompanying freebies
  • Undamaged product: Product should not be damaged (dents, cracks, scuff, scratches etc) due to customer abuse
  • Packaging: Product original packaging must be preserved undamaged.

The following products return will not be possible for buyer:

  • Categories like innerwear, lingerie, socks, clothing freebies and personal hygiene.
  • Customized order is non-returnable and non-cancelable.
  • Any consumable item which has been used or installed.
  • Items that are returned without original packaging, freebies or accessories.
  • Product with tampered or missing serial numbers.
  • Product damaged because of use.
  • Product received is not in the same condition as seller shipped to the buyer.
  • Return request is made outside the specified time frame.
  • Digital Product is non-returnable and non-cancelable.

Items are eligible for Free Return, if-

  • You received an incorrect item.
  • You received a damaged item.
  • You received a defective item.
  • You received an item that does not match its description.
  • The product arrived too late (After 7 days following the originally expected delivery date).

Items are not eligible for levy refund fee, if- 

  • You change your mind or no longer want the item.
  • *The item doesn’t fit as expected.
  • You made a wrong selection during the purchase.
  • The item is no longer needed or wanted.
  • You simply do not like the item after receiving it.

*If the item doesn’t fit as expected the below information Showhul may ask from buyer.

Photos: Clear images of the item highlighting the sizing problem.

Measurement Details: Specific measurements to illustrate sizing concerns.

Product Tags and Labels: Images of tags, labels, or packaging for authentication.

Communication History (if any): Screenshots of relevant buyer-seller communication.

Proof of Return Shipment (if any): If authorized, evidence of item return, such as a tracking number.

Condition Verification: Documentation or images showing the item’s original condition.

In these cases, the return shipping costs will be the responsibility of the buyer. Please note that the shipping cost will be deducted from the refund value once the item is received by the seller.

If the returned item exhibits signs of use, damage, or is missing any components, or if it incurs damage during the return shipment due to inadequate packaging, the seller reserves the right to deduct an appropriate amount from the refund value to cover the loss in the item’s value.

Our primary goal is to ensure your satisfaction with every purchase on our marketplace. We recommend reviewing the specific return policy provided on the product page before making a purchase to understand the terms and conditions set by the seller. If you have any questions or require further assistance, our customer support team is always ready to help. Thank you for choosing Showshul for your online shopping needs.

Note: Showshul reserve all the rights to amend our policies of Use by notifying you of the changes in writing. Before the anticipated effective date of such change, we will notify you at least 14 business days prior.   

Privacy Policy

At https://Showshul.com, we are extremely proud of our commitment to protecting your privacy. We value your trust in us and work hard to earn your confidence so that you can enthusiastically use our services and recommend your friends and family to participate in dealing with us. 

Showshul is the trading name of Crimsonbeans Ltd. (registered in England and Wales| Company Number: 14038309, registered address 33, Hanworth Road, Sunbury-On-Thames, TW16 5DA).

Please read the following statement to learn about our information gathering and dissemination practices. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with data protection laws.

1. Information We Collect

We collect various types of information to provide and improve our services. This may include:

  • Personal Information: such as your name, email address, postal address, phone number, payment information, and other information you provide when registering or making a purchase.
  • Transaction Information: details about transactions conducted through our platform, including product details, purchase history, shipping information, and communication records.
  • Usage Information: information about how you interact with our platform, such as browsing activity, search queries, preferences, and device information.
  • Communications: correspondence and feedback you provide to us, including emails, messages, and reviews

2. How Showshul Use Your Information?

We use the information we collect for various purposes, including to:

  • Provide and maintain our services, process transactions, and fulfill orders.
  • Personalize and improve your experience on our platform, including product recommendations and marketing communications.
  • Communicate with you regarding your account, orders, updates, and promotional offers.
  • Protect our platform, prevent fraud, enforce our policies, and comply with legal obligations.
  • Analyze usage trends and performance metrics to optimize our services and enhance security.

3. Sharing Your Information

We may share your information with third parties for the following purposes:

  • Service Providers: to facilitate transactions, process payments, deliver orders, provide customer support, and perform other services on our behalf.
  • Sellers: to fulfill orders, process refunds, and communicate with you regarding product inquiries, shipping updates, and customer service.
  • Legal Compliance: to comply with applicable laws, regulations, legal processes, or governmental requests, and to protect our rights, property, and safety.
  • Business Transfers: in connection with a merger, acquisition, restructuring, sale of assets, or other business transition, your information may be transferred as part of the transaction.

4. Seller Use of Customer Data

We work with third-party sellers to fulfill orders and provide products or services through our platform. These sellers may have access to certain personal information of our customers, such as name, address, and contact details, for the purpose of order processing and fulfillment.

  • Use Limitation: Sellers are required to use customer data solely for the purpose of fulfilling orders and providing products or services purchased through our platform. They are prohibited from using customer data for any other purpose without explicit consent.
  • Contractual Obligations: We have contractual agreements in place with sellers that outline their responsibilities regarding the handling and protection of customer data. These agreements require sellers to comply with data protection laws, including the General Data Protection Regulation (GDPR), and to implement appropriate security measures to safeguard customer data.
  • Monitoring and Enforcement: We actively monitor seller activities and conduct audits to ensure compliance with our data protection policies and contractual agreements. Any instances of non-compliance or misuse of customer data are promptly investigated, and appropriate actions are taken, which may include termination of the seller’s contract or legal action.
  • Reporting Misuse: If you believe that a seller has misused your personal information or violated our data protection policies, please contact us immediately. We take all reports of misuse seriously and will investigate and address any allegations of non-compliance.

5. Compliance and Data Protection

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, regular security assessments, and employee training. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access. 

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • We will retain your personal data for the duration of your use of our services and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements.
  • If you have an account with us, we will retain your account information as long as your account is active or as needed to provide you with our services. If you wish to delete your account or request the removal of your personal information, please contact us as outlined in this Privacy Policy.
  • We may retain certain information for longer periods if required by law, such as for tax, accounting, or auditing purposes, or if we have a legitimate business need to do so.
  • After the retention period expires, we will securely delete or anonymize your personal information in a manner that prevents its reconstruction or identification.

7. Your Data Rights

As a user of our UK online marketplace, you have the following rights under the Data Protection Act (DPA) and the General Data Protection Regulation (GDPR):

  • Right to Information: You have the right to be informed about how we collect and use your personal data.
  • Right of Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request correction of inaccuracies in your personal data.
  • Right to Erasure: You can request deletion of your personal data in certain circumstances.
  • Right to Restrict Processing: You can limit the processing of your personal data in certain situations.
  • Right to Data Portability: You can receive a copy of your personal data in a machine-readable format.
  • Right to Object: You can object to the processing of your personal data for certain purposes.
  • Rights Related to Automated Decision Making and Profiling: You have rights regarding automated decision making and profiling.
  • Right to Withdraw Consent: You can withdraw consent for processing personal data where consent is the legal basis for processing.

8. Contact Us Regarding GDPR

If you believe that you are subject to the European Union General Data Protection Regulation (GDPR) and wish to exercise your rights under GDPR, please contact us. We may require you to verify your identity before processing your request.

You also have the right to lodge a complaint with a Data Protection Authority about our collection and use of your personal information. For more information, please contact the relevant Data Protection Authority in your jurisdiction.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Your Choices

You have choices regarding the collection and use of your information:

  • You may update or correct your account information at any time.
  • You can opt-out of receiving promotional emails by following the instructions provided in the email or contacting us directly.
  • You can manage your cookie preferences through your browser settings or device controls.
  • If you are a seller, you can add or update certain information in Seller 360 , update your account information by accessing your Seller Account Information.

11. Advertising and Analytics

We may use third-party advertising networks, analytics services, and tracking technologies to deliver targeted advertisements, measure ad performance, and analyze user behavior. These services may collect information about your online activities over time and across different websites and platforms.

  • Cookies and Tracking Technologies: We and our advertising partners may use cookies, web beacons, pixels, and similar technologies to collect information about your interactions with our platform and third-party websites for advertising and analytics purposes. 
  • Interest-Based Advertising: We may participate in interest-based advertising programs that allow advertisers to display personalized ads based on your browsing activities and interests. These ads may be displayed on our platform, third-party websites, or social media platforms. 
  • Opt-Out Options: You can opt-out of certain advertising and tracking technologies by adjusting your browser settings, using opt-out tools provided by advertising networks, or by managing your preferences through our platform. Please note that opting out may not completely stop all ads or tracking activities. 
  • Third-Party Links and Content: Our platform may contain links to third-party websites, services, and content, which may have their own privacy policies and practices. We are not responsible for the privacy practices or content of these third parties.

12. Advertising Partners

We may share non-personal information with advertising partners and third-party service providers to deliver relevant ads and measure advertising effectiveness. These partners may use cookies, pixels, and similar technologies to collect information about your interactions with our platform and other websites for advertising purposes.

  • Google Analytics: We utilize Google Analytics to analyze website traffic and user behavior. Google Analytics may collect information about your device, browser, IP address, and website usage for analytics and advertising purposes. To learn more about how Google uses data and how you can control your information, please review Google’s Privacy Policy. 
  • Social Media Advertising: We may engage in advertising campaigns on social media platforms, such as Facebook, Instagram, and Twitter. These platforms may collect information about your interactions with our ads and use this information for targeted advertising purposes.

13. Your Advertising Choices

You have options regarding advertising preferences and personalized content:

  • Ad Preferences: You can manage your ad preferences and opt-out of interest-based advertising by adjusting your settings on our platform or through advertising network opt-out tools.
  • Social Media Settings: You can control ad preferences and privacy settings on social media platforms to manage the ads you see and the information shared with advertisers. 
  • Do Not Track: Some web browsers may offer a “Do Not Track” setting that allows you to indicate your preference regarding online tracking. Our platform does not currently respond to “Do Not Track” signals.

14. Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or through other communication channels.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your information, please connect with us

E-Mail ID – [email protected]

Address – 33, Hanworth Road, Sunbury-On-Thames, TW16 5DA).

Creators Guidelines-Showshul

Hello and welcome to the vibrant and dynamic Showshul community! We’re excited to have you on board as a creator, and we look forward to seeing your unique contributions to our marketplace.

At Showshul, our mission is to foster a collaborative environment where creativity thrives and quality shines. As a creator, you play a crucial role in shaping the marketplace experience for our users. Whether you’re sharing detailed product reviews, crafting engaging content, or providing insightful recommendations, your input helps us build a trusted and diverse community.

Here’s what you can expect as a part of the Showshul community:

  • Supportive Environment: Engage with a community of like-minded creators who are passionate about delivering value and fostering positive interactions.
  • Creative Freedom: Express your creativity and showcase your unique perspective through high-quality content and authentic reviews.
  • Opportunity for Growth: Connect with other creators and explore opportunities for collaboration, learning, and growth within the marketplace.

To help you navigate your role, we’ve established some key guidelines to ensure that all interactions are positive, respectful, and productive. We encourage you to familiarize yourself with these guidelines to contribute effectively and uphold the high standards of our community.

Creator Guidelines for Showshul Marketplace

  1. Create High-Quality Content
    Ensure that all content is accurate, clear, and informative. Product descriptions, reviews, and other content should provide relevant and detailed information about the items.
  2. Eligibility: Participants must be at least 18 years old, legal residents of the United Kingdom, and meet the minimum follower and engagement criteria specified in the Program details to qualify for different monetization tiers.
  3. Compliance and Conduct: All content must follow Showshul’s content guidelines and community standards, adhering to applicable laws and regulations. Participants are expected to behave respectfully, avoiding harassment, discrimination, and privacy violations.
  4. Privacy and Data Protection: Showshul is dedicated to protecting your privacy and personal data in line with our Privacy Policy and GDPR. By participating, you consent to the collection and use of your data for Program administration. 
  1. Maintain Professionalism
    Interact with others in a respectful and professional manner. Avoid using language or content that could be considered offensive or inappropriate.
  2. Provide Accurate Information
    All information shared should be truthful and precise. Avoid exaggerating claims or providing misleading details about products or services.
  3. Respect Intellectual Property
    Use only original content or content for which you have explicit permission. Avoid infringing on copyrights by using unauthorized images, text, or media.
  4. Adhere to Legal and Platform Policies
    Follow all relevant laws, including advertising and privacy regulations. Comply with Showshul’s terms of service and community guidelines.
  5. Protect User Privacy
    Handle personal data responsibly and do not misuse or share user information without consent. Ensure that any data collected is done so transparently and with permission.
  6. Disclose Affiliations and Sponsorships
    Be transparent about any business relationships, sponsorships, or partnerships related to your content. Clearly disclose any conflicts of interest to maintain trust.
  7. Promote Ethical Marketing Practices
    Avoid spammy behavior and ensure all marketing efforts are honest and transparent. Refrain from using deceptive practices such as fake reviews.
  8. Commit to Continuous Improvement
    Be open to feedback and use it to enhance your content and interactions. Stay updated with Showshul’s evolving guidelines and best practices.
  9. Encourage Positive Community Interaction
    Support a collaborative and respectful community environment. Participate in discussions and activities that promote mutual respect among creators.
  10. Product and Promotion Specifics: The availability of products for the Watch Time Payment Program and Spotlight Rewards is determined by sellers and indicated by the “Creator Friendly” tag. If products become temporarily unavailable due to stock issues, associated content will be temporarily removed, and permanently removed if the product is discontinued. Sellers can enable or disable Watch Time monetization and Spotlight Rewards at any time, following the completion of the set budget for promoted products.
  11. Content Utilization: By participating in the Program, creators grant Showshul a non-exclusive, royalty-free license to use, reproduce, distribute, and display Monetized Content (content with active monetization) across Showshul’s social media handles and other marketing channels for promotional purposes.
  12. Promotional Activities: This license allows Showshul to use Monetized Content in various promotional activities to showcase the creator community, highlight products, and enhance platform visibility.
  13. Credit and Attribution: Showshul will provide appropriate credit to creators whenever feasible, acknowledging their contributions to the Showshul community.
  14. Respecting Creator Rights: Creators retain ownership of their content. This provision grants Showshul permission to use the content for promotional purposes but does not transfer ownership.
  15. Showcase Authenticity: Present content and opinions authentically. Avoid exaggerating or fabricating details about products or experiences.
  1. Deliver Consistent Value
    Provide content that is valuable and relevant to your audience. Ensure that your contributions consistently meet the expectations of the Showshul community.
  2. Adhere to Platform-Specific Guidelines
    Familiarize yourself with and follow any additional guidelines or policies specific to Showshul’s platform. Regularly review these to stay current.
  3. Respect Content Limits
    Follow any guidelines regarding content length, format, or type as specified by Showshul. Adhere to platform-specific requirements for content creation.
  4. Avoid Duplicate Content
    Ensure that content is unique and not duplicated across multiple posts or platforms. Originality helps maintain a diverse and engaging marketplace.
  5.  Understand Our Brand: Immerse yourself in Showshul’s mission and values. Our platform connects buyers with a diverse range of unique products. Ensure that your content aligns with our professional, engaging, and customer-focused tone to accurately represent our brand.
  6. Create Compelling Content: Highlight the key features of Showshul, including its wide selection of products, user-friendly design, and secure shopping experience. Use high-resolution images and videos to showcase products clearly and attractively. Provide detailed descriptions and highlight what makes the products special.
  7. Promote with Authenticity: Share your genuine experiences with Showshul and its products. Authentic, personal stories and honest reviews build trust with your audience. Avoid exaggeration and present a truthful representation of what Showshul offers.
  8. Incorporate Strong Calls-to-Action: Clearly prompt your audience to take action, such as visiting Showshul’s website or exploring specific products. Effective calls-to-action should be direct and motivating, making it easy for your audience to understand what to do next.
  9. Disclose Partnerships Transparently: Always disclose your partnership with Showshul in your content. Use hashtags like #Ad or #Sponsored to make it clear to your audience that your promotion is part of a collaboration. Transparency is key to maintaining trust and credibility.
  10. Share Content Consistently: Develop a regular posting schedule to keep Showshul top of mind for your audience. Consistency helps build familiarity and engagement. Consider creating a content calendar to plan and organize your posts.
  11. Engage and Interact with Your Audience: Actively respond to comments and messages from your followers. Engaging with your audience fosters a sense of community and encourages ongoing interaction. Address questions and feedback promptly to enhance the customer experience.
  12.  Monitor and Report Performance: Track the effectiveness of your content using analytics tools. Share performance data and insights with Showshul to help refine and improve future campaigns. Understanding what works best allows for more effective promotions.
  13. Provide Constructive Feedback: Offer feedback on your experience with the Showshul platform. Your insights can help us enhance our services and address any issues. Constructive feedback is valuable for continuous improvement.
  14. Follow Advertising and Legal Guidelines: Adhere to all relevant advertising regulations and legal requirements. Avoid spamming your audience with repetitive content and ensure that all promotional materials are respectful and compliant with legal standards.
  15. Highlight Showshul’s Value Proposition: Emphasize the benefits of shopping on Showshul, such as exclusive product selections, competitive pricing, or exceptional customer service. Showcase how Showshul stands out from other marketplaces.
  16. Adapt Content for Different Platforms: Customize your content for various social media platforms while maintaining a consistent message. Tailor your approach based on each platform’s unique features and audience preferences to maximize impact.
  17. Use Relevant Hashtags and Tags: Utilize hashtags and tags to increase the visibility of your content. Relevant tags help your posts reach a broader audience and connect with potential customers interested in similar products.
  18. Maintain Professionalism: Ensure that all content is professionally presented and free from errors. High-quality, well-crafted content reflects positively on both you and Showshul, enhancing the overall perception of the brand.
  19. Be Creative and Innovative: Experiment with different content formats, such as tutorials, unboxings, or product reviews, to engage your audience. Creativity can make your promotions more appealing and memorable.

Thank you for joining us at Showshul. We’re thrilled to have you as a part of our journey and can’t wait to see the incredible contributions you’ll make. If you have any questions or need assistance, our support team is here to help.

Let’s make the Showshul community a place where creativity and collaboration flourish!

To be eligible for our creator you must:

  • Be at least 18 years of age, or the age of majority in your country (if over 18);
  • Promote Creator Collective Affiliate Links through one of the following Authorised Social Media Channels
    • Instagram: Your page must be public, you must own created content, and you may not use Creator Collective Affiliate Links in any Paid Instagram Ads;
    • Facebook: Groups and channels must be public, you must own created content and you may not use Creator Collective Affiliate Links in any Paid Facebook Ads;
    • Pinterest: Creator Collective Affiliate Links on Pinterest can only link directly to Showshul via Idea Pins, and content in Idea Pins must be own created;
    • YouTube: Your page must be public, you must own created content, and you may not use Creator Collective Affiliate Links in any Paid Youtube Ads;
    • TikTok: Your page must be public, you must own created content, and you may not use Creator Collective Affiliate Links in any Paid Spark Ads.;
    • Threads: Your page must be public, you must own created content, and you may not use Creator Collective Affiliate Links in any paid ads;

Before applying to the Creator Collective Programme, you must have a minimum number of followers on at least one Authorised Channel. Creator Collective Affiliate Links for any of the Authorised Channels may live in your Link in Bio; which includes (but is not limited to) a Beacons Page, LinkTree, etc,.

In addition to the above you must also:

  • Authenticate at least one social media account on your application so that our team can review your handle(s), and to provide context to your profile, including analytics;
  • If you authenticate Instagram, your Instagram account must be a Business or Creator account linked to a public-facing Facebook page;
  • You confirm you will only use your Creator Collective Affiliate Links on Authorised Channels;
  • Links are not to be used in closed or private group pages (for example, closed Facebook groups, WhatsApp Messages, Etsy convos, iMessages, DMs, etc.,).

You and your social media channels must also:

  • Have an appropriate amount and type of content on your site, as determined by Showshul, in its sole discretion;
  • Declare the names of any Showshul shops you own or are closely related to (if applicable) in your application;
  • Inform Showshul Creator Collective team via email of any Showshul shops you register or become involved in after becoming an approved Creator Collective member.
  • Creators are not permitted to bid or appear on searches, including extended or hybrid searches, that include the term “Showshul” (including misspellings or variations);
  • Creators are not permitted to use Showshul trademarks in any paid search activity, including ad text, copy or display URLs;
  • Creators are not permitted to direct link PPC activity to showshul.com; this includes using showshul.com as a display URL;
  • Creators are not permitted to send traffic through automatic redirects on a website page;
  • Creators are not permitted to run ads using their Creator Collective Affiliate Link on any social media platforms (Facebook, Instagram, TikTok, etc.)
  • Creators are not permitted to use the Showshul.com name (including misspellings and variations) as a sub-domain or sub-folder;
  • Creators are not permitted to create sub-affiliate accounts under the original approved affiliate account;
  • Creators are not permitted to use showshul trademarks, or any variation thereof, in hidden text or source code, including within its site’s domain or sub-domain;
  • Creators are not permitted to use showshul brand in a manner that suggests an affiliation, association, or brand partnership
  • Creators are not permitted to engineer their site in such a manner that it pulls internet traffic away from the showshul Site. This includes, without limitation, directly purchasing traffic (such as, for example, in a manner that artificially leads to ad clicks), or “keyword stuffing” such as using terms in hidden or live text that is meant to attract search engine spiders in order to determine higher relevance or rank than the Etsy Site.

Responsibility for Your Authorised Channels

You are solely responsible for your site, including its development, operation and maintenance and all materials that appear on or within it. showshul is not liable for any content or information on your Authorised Channels or for any of your users’ claims relating to your Authorised Channels, and you agree to defend, indemnify, and hold showshul harmless from and against all claims relating to your site and the content of your social media pages. You agree that during your participation in the Creator Collective Programme, you will comply with the following requirements with respect to your website, advertising for your website, and social media presence:

  • Ensuring all your text links (individual product links, shop links, etc.) are up to date with what is offered by showshul through the Creator Collective Platform;
  • Ensuring the accuracy and appropriateness of materials and content posted on your social channels;
  • Ensuring that materials and content posted on your social channels are not libellous or unlawful, and do not violate or infringe upon the rights of any third party (including, but not limited to, copyrights, trademarks, privacy or other personal or proprietary rights);
  • Ensuring that your site complies with all applicable national, state, regional and local laws and regulations, including any codes of practice applicable to your marketing and displaying content on your website, and that your website clearly and conspicuously displays a website term of use and privacy policy (“Legal Notices”). Etsy may suspend your Creator Collective account and/or withhold commissions if it determines you are in violation of any of the conditions contained in this Section 3.

Paid Ads

Showshul will never run your content as an ad without getting proper consent from you, highlighting a time restriction for ad usage rights. This is typically done via email and then on the social media platform of choice (i.e. for TikTok Spark Ads, Creators will have the option to give Showshul usage rights over a certain period, and then send across an authorisation code for Showshul to “boost” said video). Showshul has the right to terminate Paid Ads at any given time.

The following content will not be considered for our Paid Ads Programme:

  • Content that violates or infringes upon the rights of any third party (including, but not limited to, copyrights, trademarks or proprietary rights) as well as recognisable content (characters, logos, brand names, music Creator does not own rights to, etc,.);

Items that do not pass Showshul internal vetting policy or items that are vintage and are of small quantities;

Showshul Prohibited and Restricted Items 

Following items are not allowed to be sold/displayed online at Showshul.com. Please note that merchants/sellers are responsible for any legal issues and other liabilities arising if you try and sell these below mentioned items at Showshul.com. We will cancel the listing(s) of prohibited and restricted items within 24 hours after we come to know about such occurrence. 

  • Adult Material which includes pornography and other sexually suggestive materials (including literature, imagery and other media); escort or prostitution services 
  • Alcohol including alcoholic beverages such as beer, liquor, wine or champagne) 
  • Animals and Wildlife Products – examples include live animals, mounted specimens, and ivory 
  • Artifacts prohibited for sale 
  • Beta Software 
  • Bootleg/Pirated Recordings 
  • Brand Name Misuse 
  • Bulk marketing tools which include email lists, software, or other products enabling unsolicited email messages (spam) 
  • Cable descramblers and black boxes which includes devices intended to obtain cable and satellite signals for free 
  • Catalogue and URL Sales 
  • Child pornography which includes pornographic materials involving minors 
  • Copies of unauthorized Copyrighted materials whether in electronic or physical form or any other medium which may not be in existence at present 
  • Counterfeit Currency and Stamps 
  • Drugs and drug paraphernalia which includes illegal drugs and drug accessories, including herbal drugs like salvia and magic mushrooms 
  • Drug test circumvention aids which includes drug cleansing shakes, urine test additives, and related items 
  • Embargoed Goods and Prohibited Countries 
  • Endangered species which includes plants, animals or other organisms (including product derivatives) in danger of extinction 
  • Event Tickets 
  • Firearms, Ammunition, Militaria and Knives 
  • Fireworks, Explosives and Explosive Substances; toxic, flammable and radioactive materials and substances 
  • Gaming/gambling which includes lottery tickets, sports bets, memberships/ enrolment in online gambling sites, and related content 
  • Government IDs and Licenses which includes fake Ids, passports, diplomas and noble titles 
  • Hacking and cracking materials which includes manuals, how-to guides, information, or equipment enabling illegal access to software, servers, watomites, or other protected property 
  • Hazardous and Restricted Items 
  • Human Parts and Remains 
  • Items Encouraging Illegal Activity – examples include an eBook describing how to create methamphetamine 
  • Miracle cures which includes unsubstantiated cures, remedies or other items marketed as quick health fixes 
  • Multi level marketing collection fees 
  • Copyright unlocking items that includes Mod Chips or other devices designed to circumvent copyright protection 
  • Movie Prints 
  • Offensive Material – examples include ethnically or racially offensive material or any literature, products or other materials that: a) Defame or slander any person or groups of people based on race, ethnicity, national origin, religion, sex, or other factors b) Encourage or incite violent acts c) Promote intolerance or hatred 
  • Offensive goods, crime which includes crime scene photos or items, such as personal belongings, associated with criminals 
  • Police, Army, Navy and Air force Related Items 
  • Pre-Sale Listings 
  • Prescription drugs or herbal drugs or any kind of online pharmacies which includes drugs or other products requiring a prescription by a licensed medical practitioner 
  • Promotional Item 
  • Real Estate 
  • Regulated goods which includes air bags; batteries containing mercury; Freon or similar substances/refrigerants, chemical/industrial solvents, government uniforms, car titles or logos, license plates, police badges and law enforcement equipment, lock-picking devices, pesticides; postage meters, recalled items, slot machines; goods regulated by government or other agency specifications 
  • Replica and Counterfeit Items including imitations of designer goods; items without a celebrity endorsement that would normally require such an association, fake autographs, counterfeit stamps, and other potentially unauthorized goods 
  • Ringtones 
  • Stocks and Other Securities or related financial products 
  • Stolen Property 
  • Surveillance Equipment 
  • Tobacco and cigarettes include cigarettes, cigars, chewing tobacco, and related products. 
  • Traffic devices which include radar detectors/ jammers, license plate covers, traffic signal changers, and related products 
  • Weapons which include firearms, ammunition, knives, brass knuckles, gun parts, and other armaments 
  • Wholesale currency which includes discounted currencies or currency exchanges 
  • Work-at-home information 
  • Matrix sites or sites using a matrix scheme approach. 
  • Any kind of services not related to products. 
  • Any other product or service which is not in compliance with all the applicable laws and regulations whether federal, state, local or international including the laws of United Kingdom 

Showshul.com Reserves the right to modify, update and alter the list from time to time without any prior intimation. To make sure you are aware of any changes, please review the list periodically. 

Buyer Policy

Spot of come to ever hand as lady meet on. Delicate contempt received two yet advanced. Gentleman as belonging he commanded believing dejection in by.

Cancellation & Return Policy

Cancellation-

At Showshul, we understand that sometimes circumstances change, and you may need to cancel an order. Our cancellation policy is designed to provide flexibility to our customers while also ensuring fairness to our sellers and partners. Please read this policy carefully to understand the cancellation process, time windows, and any applicable fees.

1. Cancellation Window:

Customers can choose to cancel an order within 24 hours (at any time before it is dispatched). The dispatch time may vary depending on the product category and the seller. We recommend checking the product page or order confirmation page for specific information regarding the dispatch time.

2. Out for Delivery:

Once an order is out for delivery, it cannot be canceled. However, customers have the option to reject the delivery at their doorstep if they wish to return the order.

3. Cancellation Fees:

Cancellation of orders may be subject to fees in certain cases. If the specified cancellation time window has passed, and you still wish to cancel your order, a cancellation fee may be charged. If you cancel the order after dispatch the order, the cancellation fees & postage cost (if any) will be applicable. The details of these fees, if applicable, will be clearly mentioned on the product page or order confirmation page, and they will be considering final. Below are the cancellation charges.

CancellationCancellation charge (Payment Gateway)Forward Postage CostReverse Postage Cost
Buyer placed an order, but cancelled within 24hr before dispatchNoNoNo
Buyer placed an order, but cancelled after 24hr before dispatchYesNoNo
Buyer placed an order, but cancelled within 24hr after dispatchYesYesYes (if any)
Buyer placed an order, but cancelled after 24hr after dispatchYesYesYes (if any)
Buyer placed an order but refuses to accept it at destinationYesYesYes
Buyer placed an order, but the seller cancelled itNoNoNo
Showshul CancelledNoNoNo

4. Repeated Cancellations:

If the buyer has a history of frequently cancelling orders without valid reasons, a cancellation fee might be imposed to deter such behavior.

5. Seller Cancellation:

In rare instances, a seller may have to cancel an order due to unforeseen circumstances. In such cases, a full refund will be initiated for prepaid orders. We strive to ensure that our customers are inconvenienced as little as possible in these situations.

6. Showshul’s Discretion:

We reserve the right to accept or reject any order cancellation request. Additionally, we may choose to waive off or modify the cancellation time window or cancellation fee case to case basis. These decisions will be made at our discretion, with the aim of providing the best possible service to our customers. 

Please note that our cancellation policy is subject to change, and we recommend reviewing it periodically for any updates. We are committed to providing a seamless shopping experience, and this policy is designed to strike a balance between customer convenience and the needs of our sellers and partners. If you have any questions or require further clarification about our cancellation policy, please feel free to reach out to our customer support team. We are here to assist you and ensure your satisfaction with every purchase made through Showshul.

Return-

At Showshul, we strive to provide you with the best shopping experience possible. We understand that there may be occasions when you need to return a product, and we are committed to making this process as easy and convenient as possible. Please read our return policy carefully to understand how returns, exchanges, replacements, and refunds are handled on our marketplace.

1. General Returns Policy:

Showshul have 30 days return policy, while the specifics of the return policy may differ from one seller to another, the following are some general guidelines that may apply:

Return Eligibility: Products may be eligible for return within a specified time frame, as determined by the seller. Buyers bear the responsibility for the return postage costs. Please check the product page for information on the return window.

Product Condition: Returned products should be in their original condition, with all accessories, packaging, and tags intact, unless otherwise specified by the seller. In the event that the item is returned in a condition deviating from its original state, the buyer is obligated to cover any resulting decrease in its value.

Return Reasons: Most sellers accept returns for reasons such as damaged, defective, or incorrect products. However, some sellers may have additional return criteria, so please review the seller’s return policy for details.

Refund or Replacement: Depending on the seller’s policy and your preference, you may be offered a refund, replacement, or exchange for the returned product.

2. Returns Scheme & charges:

Returns on our platform are provided by respective sellers directly. Each seller may have their own return policy in terms of which they offer options for exchange, replacement, and/or refund. The specific return policy for a product is determined by the seller, and it may vary from one product to another.

ReturnReturn charge (Payment Gateway)Forward Postage CostReverse Postage Cost
Buyer received a wrong/incomplete itemNoNoNo
Buyer received a damaged itemNoNoNo
Buyer received a defective itemNoNoNo
Buyer received an item that does not match its descriptionNoNoNo
The product arrived too lateNoNoNo
Buyer change his mind or no longer want the itemNoNoYes
The item doesn’t fit as expectedNoNoYes
Buyer made a wrong selection during the purchaseNoNoYes
The item is no longer needed or wanted by buyerNoNoYes
Buyer simply do not like the item after receiving itNoNoYes

3. Variation in Returns Policies:

Please note that all products listed under a particular category may not have the same returns policy. Different sellers may have different terms and conditions for returns. Therefore, it is essential to review the returns policy provided on the product page of the item you intend to purchase. The returns policy mentioned on the product page will prevail over the general returns policy in case of any discrepancies.

4. Seller Contact and Instructions:

If you wish to initiate a return, please follow the seller’s specific instructions provided on the product page. You may need to contact the seller directly to request a return, and they will guide you through the process.

5. Showshul’s Role:

Showshul acts as a facilitator between customers and sellers to ensure a smooth return process. We do not determine the return policies for individual products; these policies are set by the respective sellers.

6. Dispute Resolution:

In the event of any disputes or issues related to returns, we are here to assist you in resolving the matter to the best of our abilities. Please reach out to our customer support team for assistance.

Checklist for return pick up:

The following will be checked during the return pick up-

  • Correctness of box: Brand, model number, serial number, color, design size
  • Completeness of box: All accessories and accompanying freebies
  • Undamaged product: Product should not be damaged (dents, cracks, scuff, scratches etc) due to customer abuse
  • Packaging: Product original packaging must be preserved undamaged.

The following products return will not be possible for buyer:

  • Categories like innerwear, lingerie, socks, clothing freebies and personal hygiene.
  • Customized order is non-returnable and non-cancelable.
  • Any consumable item which has been used or installed.
  • Items that are returned without original packaging, freebies or accessories.
  • Product with tampered or missing serial numbers.
  • Product damaged because of use.
  • Product received is not in the same condition as seller shipped to the buyer.
  • Return request is made outside the specified time frame.
  • Digital Product is non-returnable and non-cancelable.

Items are eligible for Free Return, if-

  • You received an incorrect item.
  • You received a damaged item.
  • You received a defective item.
  • You received an item that does not match its description.
  • The product arrived too late (After 7 days following the originally expected delivery date).

Items are not eligible for levy refund fee, if- 

  • You change your mind or no longer want the item.
  • *The item doesn’t fit as expected.
  • You made a wrong selection during the purchase.
  • The item is no longer needed or wanted.
  • You simply do not like the item after receiving it.

*If the item doesn’t fit as expected the below information Showhul may ask from buyer.

Photos: Clear images of the item highlighting the sizing problem.

Measurement Details: Specific measurements to illustrate sizing concerns.

Product Tags and Labels: Images of tags, labels, or packaging for authentication.

Communication History (if any): Screenshots of relevant buyer-seller communication.

Proof of Return Shipment (if any): If authorized, evidence of item return, such as a tracking number.

Condition Verification: Documentation or images showing the item’s original condition.

In these cases, the return shipping costs will be the responsibility of the buyer. Please note that the shipping cost will be deducted from the refund value once the item is received by the seller.

If the returned item exhibits signs of use, damage, or is missing any components, or if it incurs damage during the return shipment due to inadequate packaging, the seller reserves the right to deduct an appropriate amount from the refund value to cover the loss in the item’s value.

Our primary goal is to ensure your satisfaction with every purchase on our marketplace. We recommend reviewing the specific return policy provided on the product page before making a purchase to understand the terms and conditions set by the seller. If you have any questions or require further assistance, our customer support team is always ready to help. Thank you for choosing Showshul for your online shopping needs.

Note: Showshul reserve all the rights to amend our policies of Use by notifying you of the changes in writing. Before the anticipated effective date of such change, we will notify you at least 14 business days prior.   

Privacy Policy

At Showshul.com, we are extremely proud of our commitment to protecting your privacy. We value your trust in us and work hard to earn your confidence so that you can enthusiastically use our services and recommend your friends and family to participate in dealing with us. 

Showshul is the trading name of Crimsonbeans Ltd. (registered in England and Wales| Company Number: 14038309, registered address 33, Hanworth Road, Sunbury-On-Thames, TW16 5DA).

Please read the following statement to learn about our information gathering and dissemination practices.

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of the latest changes, please keep reviewing this policy periodically.

By visiting this Website, you agree to be bound by the Terms and Conditions of this Privacy Policy. If you do not agree with any of the Terms and Conditions of Use, please do not use or access our Website.

By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use. 

Collection of Personally Identifiable Information and other Information:

When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you with a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website.

We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.

We use data collection tools, technology, and options such as “cookies” on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.

Additionally, you may encounter “cookies” or other similar data collection tools/options on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties. 

If you choose to make a purchase on the Website, we collect information about your buying behavior.

If you transact with us, we collect some additional information, such as a billing address, a credit/debit card number and a credit/debit card expiration date and/or other payment-related details and tracking information.

If you choose to post messages on our message boards, chat rooms or other messages areas or leave feedback, we will collect the information that you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

We collect personally identifiable information (email address, name, phone number, credit card/debit card/other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

Showshul Privacy Assurance:

Showshul promises that we will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. From time to time we may reveal general statistical information about our Web site and visitors, such as the number of visitors, number and type of goods and services purchased, etc. Your trust and confidence are our highest priority.

Use of Demographic/Profile Data/Your Information:

We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users’ activity on our Website.

We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.

We will occasionally ask you to participate in optional online surveys. These surveys may ask you for contact information and demographic information (such as zip code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.

Cookies:  

“Cookies” are small files that identify your computer to our server as a unique user when you visit certain pages on the Site and they are stored by your Internet browser on your computer’s hard drive. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case, you may not be able to use the full functionality of the Site. We only use cookies for your convenience in using the Site and not for obtaining or using any other information about you. We do not control the use of cookies by third parties. We use cookies, permissions, and other trackers in our website, web-based properties and mobile applications that are used to collect and process data about you so we can provide you with a better online experience as well as improve our services. Most web browsers allow some control of most cookies through the browser settings. Please note disabling that the Strictly Necessary cookies may cause certain parts of our website to remain inaccessible to you.

Sharing of personal information:

We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.

We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, for service recovery purposes, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose personal information if required to do so by law when and in which case such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may disclose personal information to law enforcement offices, third party rights owners, or others when that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public. 

We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur, other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information. 

Links to Other Sites:

This website may contain links to external websites, plugins, and applications. Clicking on these links or enabling these connections could result in third parties collecting or sharing data about you. Please be aware that we do not have control over these third-party websites and cannot vouch for their privacy practices. As you navigate away from our site, we recommend that you carefully review the privacy policies of the websites you choose to visit.

Security Precautions:

Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access. 

We are committed to ensuring the security of your personal information during transmission through the use of encryption protocols and software. We have implemented physical, electronic, and procedural safeguards to protect the collection, storage, and disclosure of personal customer information. As part of our security procedures, we may request identity verification before disclosing personal information to you.

Our devices come with built-in security features designed to prevent unauthorized access and data loss. You have the ability to control and configure these features according to your specific needs. For detailed information on managing the security settings of your device, please click here.

It is crucial for you to safeguard against unauthorized access to your password, computers, devices, and applications. We strongly recommend using a unique password for your Showshul account, one that is not used for other online accounts. Additionally, remember to sign out when you are finished using a shared computer.

Choice/Opt-Out:

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. 

Advertisements on Showshul.com:

  1. Where a user enters information on any form of an advertiser, the information is simultaneously collected by Showshul.com and the advertiser. The information is used by Showshul.com in accordance with the terms of this privacy policy and is used by the advertiser as per the advertiser’s prevalent privacy policies. Since we do not control the privacy practices of these advertisers, you should evaluate their practices before deciding to provide the said information.  
  2. Showshul.com may also use personally identifiable information in an aggregated form and disclose to advertisers and other third parties for other marketing and promotional purposes.  

Your Consent:

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy. 

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how We use it, and under what circumstances we disclose it. 

Complaints:

If you wish to make a complaint about our collection or use of your personal data, please contact us in the first instance so that we may seek to resolve your complaint. If you wish to raise a complaint, or just have questions, please contact us at below- 

Email: [email protected]

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the United Kingdom supervisory authority for data protection issues (https://ico.org.uk/).

Terms of Use

The Terms are a legally binding contract between you and Showshul. We have tried to make the terms of use on Showshul simple to understand and as useful and fair as possible. We want terms that you understand and can comply with.  If you have any thoughts on how we can improve our terms then please do contact us by raising a support ticket. 

Showshul is the trading name of Crimsonbeans Ltd. (registered in England and Wales| Company Number: 14038309, registered address 33, Hanworth Road, Sunbury-On-Thames, TW16 5DA).

Showshul may change these terms at any time by posting changes online. Please review these terms regularly to ensure you are aware of any changes made by Showshul. Your continued use of Showshul.com after changes are posted means you agree to be legally bound by these terms as updated and/or amended. 

General Terms:

1. You must be 18 years of age or older or you will not be able to enter into a legally binding contract to buy or sell via Showshul. 

2. If you register membership as a business [as a sole trader or partnership] on Showshul you must guarantee that you personally have the authority of the business to agree to the terms of use.  

3. These terms shall be governed by and interpreted in accordance with the law of United Kingdom.   

Electronic Communications:

When utilizing any Showshul Service or contacting us via email, you are engaging in electronic communication with us. We will correspond with you electronically through various channels, including email, text, in-app push notifications, or by posting messages on the website or through other Showshul Services, such as our Message Centre. For contractual purposes, you consent that all agreements, notices, disclosures, and other communications provided to you electronically fulfill any legal requirement necessitating written communication, unless mandatory applicable laws explicitly mandate a different form of communication.

Our Liability:

We are dedicated to ensuring the uninterrupted availability of Showshul Services and striving for error-free transmissions. However, due to the inherent nature of the internet, complete guarantee cannot be provided. Additionally, your access to Showshul Services may occasionally be suspended or restricted for necessary repairs, maintenance, or the introduction of new features or services. We will make efforts to minimize the frequency and duration of any such suspension or restriction.

Showshul will not be held accountable for losses not resulting from any breach on our part, or any business-related losses (including profits, revenue, contracts, expected savings, data, goodwill, or incurred expenses), or any indirect or consequential losses that were not reasonably foreseeable at the commencement of your use of Showshul Services.

We will not be liable for any delay or failure to meet our obligations under these conditions if the delay or failure arises from causes beyond our reasonable control. This provision does not affect your legal entitlement to timely delivery of goods or services or to a refund if goods or services cannot be supplied promptly due to reasons beyond our control.

In some jurisdictions, certain or all of the limitations described above may not be allowed by local laws. If these laws are applicable to you, some or all of the above limitations might not apply, and you may have additional rights.

These conditions do not limit or exclude our responsibility for fraudulent representations made by us or for death or personal injury caused by our negligence or willful misconduct.

Your Account:

To access certain Showshul Services, you must have your own Showshul account and may need to be logged into the account with a valid payment method associated with it. In the event of an issue with charging your selected payment method, we reserve the right to charge any other valid payment method linked to your account.

When using any Showshul Service, it is your responsibility to maintain the confidentiality of your account and password. To the extent permitted by applicable law, you agree to accept responsibility for all activities that occur under your account or password. You should take necessary precautions to keep your password confidential and secure. Please notify us immediately if you suspect that your password has become known to someone else or is being used in an unauthorized manner.

You are also responsible for ensuring the accuracy and completeness of the information you provide us. You can access and update your information in the ‘Your Account’ section of the website. We reserve the right to refuse any Showshul Services or terminate accounts if your conduct provides justified reasons to do so. This includes instances where you breach applicable laws, contractual provisions, our guidelines, or policies, all of which are accessible on the website.

In the event of such limitation or termination, you will still have access to the content and services purchased by you up to that point.

Content and Copyright:

All materials, content, and features available on or through this website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations, are the exclusive property of our company or its content suppliers.

You are not authorized to copy, modify, or distribute Showshul’s copyrighted works or trademarks, or other content from the Site, without our express consent. Specifically, you may not use any data mining, robots, or similar data gathering and extraction tools to collect (whether once or multiple times) substantial parts of the content available on this website without our explicit written permission. Creating and publishing your own database featuring substantial portions of this website’s content, including product listings and prices, without our express written consent is strictly prohibited.

Trademarks:

Furthermore, all graphics, logos, page headers, button icons, scripts, and service names included in or made available through Showshul are trademarks or trade dress of Showshul. These trademarks and trade dress elements are exclusively owned by Showshul and may not be used in connection with any product or service that is not affiliated with Showshul. Any use of Showshul’s trademarks or trade dress in a manner likely to cause confusion among customers or in a way that disparages or discredits Showshul is strictly prohibited.

It is important to note that all other trademarks appearing in Showshul, which are not owned by Showshul, are the property of their respective owners. These trademarks may or may not be affiliated with, endorsed by, or connected to Showshul.”

Pricing and Availability:

All prices listed on our website are inclusive of legally applicable Value Added Tax (VAT). We provide availability information for products sold by us on the website, including details available on each product information page. While we strive to provide accurate information, we cannot guarantee absolute availability beyond what is stated on the product page or elsewhere on the website. During the order processing, if any products you have ordered are found to be unavailable, we will promptly notify you via email. You will not be charged for any unavailable products.

It’s important to note that unless explicitly stated otherwise on the website, delivery estimates provided are approximate and should not be considered as guaranteed delivery times.

Despite our diligent efforts, there might be instances where a small number of items in our catalogue are mispriced. We will verify the pricing during the order processing and before taking payment. If we identify an error and find that a product’s correct price is higher than what is listed on the website, we may contact you before dispatch to confirm whether you still want to proceed with the purchase at the correct price, or we may cancel your order. Conversely, if a product’s correct price is lower than what is stated on our website, we will charge the lower amount and proceed to deliver the product to you.

Product Information:

Please note that Showshul is not the manufacturer of the products available for purchase on this website. While we make every effort to ensure that the product information provided on our website is accurate, it is important to recognize that actual product packaging and materials may contain additional or different information compared to what is displayed on our website. Additionally, ingredients in products may change over time. All details about the products on our website are provided for informational purposes only. We strongly advise against relying solely on the information presented on our website. It is crucial that you always read the labels, warnings, and directions provided with the product before use.

For healthcare products, in case of any safety concerns or if you need further information about a product, we urge you to carefully read the information provided with the product or get in touch with the manufacturer directly. The content on this site is not intended to substitute for advice provided by a medical practitioner, pharmacist, or other licensed healthcare professional. If you suspect that you have a medical problem, please contact your healthcare provider immediately. Please be aware that information and statements about products are not intended to diagnose, treat, cure, or prevent any disease or health condition.

Showshul accepts no liability for inaccuracies or misstatements about products provided by manufacturers or other third parties. This disclaimer does not affect your statutory rights.

Data Protection:

Our performance of Payment Services entails the processing of your buyer’s personal data when a sale happens. With respect to such data processing, you, the Responsible Payment Entity, and the Payout Entity each act as a separate data controller/business under the applicable data protection laws. You agree to comply with your obligations as a data controller/business pursuant to the applicable data protection laws, and provide us with all such reasonable cooperation, information, and assistance as necessary for us to meet our requirements as a data controller/business. 

Amendment:

Showshul reserve all the rights to amend our policies of Use by notifying you of the changes in writing. Before the anticipated effective date of such change, we will notify you at least fourteen (14) days prior.

Complaints:

If you wish to make a complaint about our collection or use of your personal data, please contact us in the first instance so that we may seek to resolve your complaint. If you wish to raise a complaint, or just have questions, please contact us at below email- 

Email: [email protected]

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the United Kingdom supervisory authority for data protection issues (https://ico.org.uk/).

Showshul Referral Program

Introduction 

Welcome to Showshul’s Referral Program! By participating in this program, both the referring buyer and the referred friend can earn reward points. Please read the following terms and conditions carefully to understand how the program works and to ensure compliance with our guidelines. 

Eligibility 

  • Participants: The Referral Program is open to all registered users of Showshul’s website. 
  • Unique Link and Code: Each registered user will receive a unique referral link and code. 

How to Participate 

Referral Process: 

  • The referring buyer must copy their unique referral link and code from their Showshul account. 
  • Share the link and code with friends who are not yet registered on Showshul. 

Referred Friend’s Steps: 

  • The referred friend must click on the referral link to visit the Showshul website. 
  • During the registration process, the referred friend must enter the unique referral code provided by the referring buyer. 

Purchase Requirement: 

The referred friend must make a purchase on Showshul’s website after completing the registration using the referral link and code. 

Reward Points 

Points for Referred Friend: 

The referred friend will receive 50 points upon making their first purchase. 

Points for Referring Buyer: 

The referring buyer will receive 100 points once the referred friend completes their first purchase. 

Terms and Conditions 

Validity of Referral Link and Code: 

  • The referral link and code must be used during the registration process to be eligible for points. 
  • Points will not be awarded retroactively if the code is not used at the time of registration. 

Purchase Requirement: 

  • Only purchases made by the referred friend after registering through the referral link and using the referral code will be eligible for points. 
  • Cancelled or refunded orders will not qualify for points. 

Account Status: 

Both the referring buyer and the referred friend must have active accounts at the time points are awarded. 

Multiple Referrals: 

  • A referring buyer can refer multiple friends and earn points for each successful referral. 
  • There is no limit to the number of friends a buyer can refer. 

Point Redemption: 

Points can be redeemed according to Showshul’s point redemption policy, which is detailed in the user account section. 

Program Changes: 

  • Showshul reserves the right to modify or terminate the Referral Program at any time without prior notice. 
  • Any changes to the program will be communicated via email or through notifications on the Showshul website. 

Fraud Prevention: 

  • Showshul reserves the right to disqualify any user from the Referral Program if fraudulent activity is detected. 
  • Users attempting to game the system will forfeit their points and may face account suspension. 

Contact Us 

For any questions or concerns regarding the Referral Program, please contact our support team at [email protected] or +44-7723501691 . 

By participating in the Showshul Referral Program, you agree to abide by these terms and conditions. Thank you for helping us grow the Showshul community! 

Buyer FAQs

Order, Shipping& Delivery

I have placed an Order. How do I know if it’s confirmed?

Once your order has been placed, you will receive a confirmation Email and SMS. It will include your order number and estimated time of delivery.

Can I modify my order after I have placed it?

Unfortunately, after the order is placed, you cannot add new products to the order, but you can always place a new order for the desired products. If you wish to remove products from your order, please contact us at customer support to cancel the order so that a fresh order can be placed.

How do I check the status of my order?

You can track your order through multiple ways, mentioned below:

  • Please tap on “My Orders” section under right side menu of Website/M-site to check your order status.
  • You can track your order through the specific link sent to you via SMS and Email, after the order is shipped.
  • You can contact our Customer Care and we’ll confirm the tracking details with status.

How are orders placed on Showshul delivered to me?

All orders placed on Showshulare dispatched through our courier service provided by the seller.

Will I get a call before delivery is attempted?

Yes, you will receive a call on the day the delivery is to be attempted. In case you are not available at your address, you can ask the courier to deliver the products the next day.

How long will my order take to arrive?

We aim at delivering the products as fast as we can. It generally takes 5-7 working days to make the delivery. However, due to unforeseen circumstances like bad weather, flight delays and improper logistics infrastructure etc. the delivery might take longer.

Can you expedite my product as a priority?

The expedited delivery varies from region to region. If you want us to expedite your product, give us a call at customer support.

Can I place a COD Order?

Currently we are not accepting COD orders. Only prepaid orders can be placed.

Can Showshul Cancel/revoke my order?

The Showshul holds the complete right to change/withdraw/revoke/cancel any order or offers at any given time without any prior knowledge or information to the customers.

I have received a partial item/partial order or Void packet?

Kindly reach out to us for Customer care within 48 hours of delivery failing which the claim will not be entertained. Whilst we investigate, request you to please make note of the below pointers:

  • Please do not use the item for which a claim is being raised.
  • You may be required to information’s like, short description of the case (A few questions will be asked to help us understand the scenario).
  • The snapshots of the packet and other boxes If any (Try to cover the sides which look tampered/damaged as per the Users.
  • The refund for prepaid orders will be done after the investigation.

You may not be liable for a refund, if buyer falls in any of the scenarios stated below:

  • Failure to provide adequate information about the case.
  • Failure to provide snapshots of the packet and box (if any)
  • If a pilferage delivery was received, pilferage claims must be made the same day.
  • You must not dispose of the packaging for 3 – 4 days post – delivery. We might need to pick up you’re packaging for investigation at our end.
  • You have used the item for which the claim was raised.

In the case of a component missing from a multi-component item. Only an exchange return option would be provided basis serviceability and product type.

Order Cancellation

What is Showshul’s Cancellation Policy?

You can now cancel an order within 24 hr after placing the order or as long as the cancel option is available on Website/M-site. This includes items purchased on sale also. Any amount paid will be credited into the same payment mode using which the payment was made

Can I modify the shipping address of my order after it has been placed?

Please give us a call at customer support for any modification.

How do I cancel my Order?

Tap on “My Orders” section under the main menu of your Website/M-site and then select the item or order you want to cancel.

I just cancelled my order. When will I receive my refund?

For payments made via Credit Card, Debit Card, Net Banking, or Wallet you will receive refund into the source account within 7-10 days from the time of order cancellation. If payment was made by redeeming Stripe wallet balance, then refund will be instant post order cancellation.

Returns and Exchange

To return a product to Showshul, please follow these steps:

Create a ‘Return Request’ under “My Orders” section of Website/M-site. Follow the screens that come up after tapping on the ‘Return’ button. Note the Return ID we generate at the end of the process. Keep the item ready for pick up or ship it to us basis on the return mode

We offer a pick-up facility in selected locations based on our courier serviceability.

If the reverse pick-up option is not available at your location, you can self-ship the product to us.

How do I place an exchange request on Showshul?

Currently we not exchanging the item, you can only return the product.

What is Instant Refunds?

Upon successful pickup of the return product at your doorstep, Showshul will instantly initiate the refund to your source account or chosen method of refund. Instant Refunds is not available in a few select postal codes and for all self-ship returns. Your bank may take 7-10 working days to reflect the amount in your account.

Why have I not received my Refund despite Instant Refunds policy?

For refunds taken into source accounts via UPI & Wallet, your refund will reflect instantly (48hrs in case of delay). For refunds taken to source accounts (that is Credit Card, Debit Card and Net banking), your refund may take 7-10 days to reflect in your account depending upon your bank partner.

How long would it take me to receive the refund of the returned product?

The refund amount is expected to reflect in the customer account as per the following timelines:

  1. NEFT – 1 to 3 business days post refund initiation
  2. Showshul Credit – Instant
  3. Online Refund – 7 to 10 days post refund initiation, depending on your bank partner
  4. Stripe wallet –Instant

Please note, Showshul initiates the refund upon successful return pick up, or after the returned item has reached us and quality check is successful. Therefore, the refund initiation time may vary by the time taken by the courier partner to deliver the return to a Showshul seller. In case of any refund discrepancies, Showshul may, at its sole discretion, request you to share with us a screenshot of your bank statement.

Does Showshul pick up the product I want to return from my location?

Currently, we pick up products only from selected Postal Codes. If your area Postal codes are serviceable, you will be able to select the pickup option when you create a Return Request on Website/M-site.

We will pick up the return within 2 – 3 days from the request placement date.

Please have the return shipment ready.

How can I Self-Ship the product to Showshul?

If your area postal code is not serviceable for pickup, you will need to self-ship the return item via any reliable courier partner at your won cost. Please ensure to place a sheet of paper with the details of Order ID and Return ID for each item included in the package. Therefore, please ensure that scan copy of courier bill/receipt is shared via Contact us option available on Website/M-site. The courier bill/receipt should satisfy the following conditions for successful processing:

It should capture the weight of the return package.

Residential/office address, destination address, shipment date, amount and other details should be mentioned.

The information on the receipt should NOT be edited/over-written.

This is subject to your returns being inspected and successfully processed upon receipt at our end.

Where should I self-ship the Returns?

You can send the return to the seller address given in the packaging label or invoice. Kindly do not send it to any other address as the return package will not be treated as accepted.

Why has my return request been declined?

This may happen if the item you returned is used, damaged or original tags are missing. In the event that the return request is declined, the user shall not be eligible for a refund, and Showshul assumes no liability in this regard. For more details, please call our customer care.

Why did the pickup of my product fail?

We make three attempts to pick up the item, if the item is not picked up in the third attempt, Pickup request will be marked as failed. You can initiate a new return request, if the item meets the return criteria and is within the specified return/exchange period (check product details page for the same). For more details, please call our customer care.

Why is my returned product re-shipped?

This may happen if the item you have returned is used, damaged or original tags or RRP tags are missing. If you fail to accept the receipt of the re-shipped item, you shall continue to be not eligible for a refund, and Showshul assumes no liability with respect to the return or refund for the said re-shipped item. For more details, please call our customer care.

The following products return will not be possible for buyer: 

  • Categories like innerwear, lingerie, socks and clothing freebies 
  • Customized order  
  • Any consumable item which has been used or installed 
  • Items that are returned without original packaging, freebies or accessories 
  • Product with tampered or missing serial numbers 
  • Product damaged because of use 
  • Product received is not in the same condition as seller shipped to the buyer 
  • Return request is made outside the specified time frame. 
  • Digital Products

Mobile TOS ( Mobile Terms Of Services)

Mobile Terms of Service

Crimsonbeans Ltd

Last updated: Sept. 11, 2024

The Crimsonbeans Ltd mobile message service (the “Service”) is operated by Showshul   (“Crimsonbeans Ltd”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Crimsonbeans Ltd’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Crimsonbeans Ltd through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Crimsonbeans Ltd. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Showshul or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Crimsonbeans Ltd mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Showshul or email [email protected].

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Privacy Policy

At Showshul.com, we are extremely proud of our commitment to protecting your privacy. We value your trust in us and work hard to earn your confidence so that you can enthusiastically use our services and recommend your friends and family to participate in dealing with us. 

Showshul is the trading name of Crimsonbeans Ltd. (registered in England and Wales| Company Number: 14038309, registered address 33, Hanworth Road, Sunbury-On-Thames, TW16 5DA).

Please read the following statement to learn about our information gathering and dissemination practices.

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of the latest changes, please keep reviewing this policy periodically.

By visiting this Website, you agree to be bound by the Terms and Conditions of this Privacy Policy. If you do not agree with any of the Terms and Conditions of Use, please do not use or access our Website.

By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use. 

Collection of Personally Identifiable Information and other Information:

When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you with a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website.

We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.

We use data collection tools, technology, and options such as “cookies” on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.

Additionally, you may encounter “cookies” or other similar data collection tools/options on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties. 

If you choose to make a purchase on the Website, we collect information about your buying behavior.

If you transact with us, we collect some additional information, such as a billing address, a credit/debit card number and a credit/debit card expiration date and/or other payment-related details and tracking information.

If you choose to post messages on our message boards, chat rooms or other messages areas or leave feedback, we will collect the information that you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

We collect personally identifiable information (email address, name, phone number, credit card/debit card/other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

Showshul Privacy Assurance:

Showshul promises that we will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. From time to time we may reveal general statistical information about our Web site and visitors, such as the number of visitors, number and type of goods and services purchased, etc. Your trust and confidence are our highest priority.

Use of Demographic/Profile Data/Your Information:

We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users’ activity on our Website.

We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.

We will occasionally ask you to participate in optional online surveys. These surveys may ask you for contact information and demographic information (such as zip code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.

Cookies:  

“Cookies” are small files that identify your computer to our server as a unique user when you visit certain pages on the Site and they are stored by your Internet browser on your computer’s hard drive. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case, you may not be able to use the full functionality of the Site. We only use cookies for your convenience in using the Site and not for obtaining or using any other information about you. We do not control the use of cookies by third parties. We use cookies, permissions, and other trackers in our website, web-based properties and mobile applications that are used to collect and process data about you so we can provide you with a better online experience as well as improve our services. Most web browsers allow some control of most cookies through the browser settings. Please note disabling that the Strictly Necessary cookies may cause certain parts of our website to remain inaccessible to you.

Sharing of personal information:

We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.

We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, for service recovery purposes, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose personal information if required to do so by law when and in which case such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may disclose personal information to law enforcement offices, third party rights owners, or others when that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public. 

We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur, other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information. 

Links to Other Sites:

This website may contain links to external websites, plugins, and applications. Clicking on these links or enabling these connections could result in third parties collecting or sharing data about you. Please be aware that we do not have control over these third-party websites and cannot vouch for their privacy practices. As you navigate away from our site, we recommend that you carefully review the privacy policies of the websites you choose to visit.

Security Precautions:

Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access. 

We are committed to ensuring the security of your personal information during transmission through the use of encryption protocols and software. We have implemented physical, electronic, and procedural safeguards to protect the collection, storage, and disclosure of personal customer information. As part of our security procedures, we may request identity verification before disclosing personal information to you.

Our devices come with built-in security features designed to prevent unauthorized access and data loss. You have the ability to control and configure these features according to your specific needs. For detailed information on managing the security settings of your device, please click here.

It is crucial for you to safeguard against unauthorized access to your password, computers, devices, and applications. We strongly recommend using a unique password for your Showshul account, one that is not used for other online accounts. Additionally, remember to sign out when you are finished using a shared computer.

Choice/Opt-Out:

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. 

Advertisements on Showshul.com:

  1. Where a user enters information on any form of an advertiser, the information is simultaneously collected by Showshul.com and the advertiser. The information is used by Showshul.com in accordance with the terms of this privacy policy and is used by the advertiser as per the advertiser’s prevalent privacy policies. Since we do not control the privacy practices of these advertisers, you should evaluate their practices before deciding to provide the said information.  
  2. Showshul.com may also use personally identifiable information in an aggregated form and disclose to advertisers and other third parties for other marketing and promotional purposes.  

Your Consent:

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy. 

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how We use it, and under what circumstances we disclose it. 

Complaints:

If you wish to make a complaint about our collection or use of your personal data, please contact us in the first instance so that we may seek to resolve your complaint. If you wish to raise a complaint, or just have questions, please contact us at below- 

Email: [email protected]

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the United Kingdom supervisory authority for data protection issues (https://ico.org.uk/).

Terms of Use

The Terms are a legally binding contract between you and Showshul. We have tried to make the terms of use on Showshul simple to understand and as useful and fair as possible. We want terms that you understand and can comply with.  If you have any thoughts on how we can improve our terms then please do contact us by raising a support ticket. 

Showshul is the trading name of Crimsonbeans Ltd. (registered in England and Wales| Company Number: 14038309, registered address 33, Hanworth Road, Sunbury-On-Thames, TW16 5DA).

Showshul may change these terms at any time by posting changes online. Please review these terms regularly to ensure you are aware of any changes made by Showshul. Your continued use of Showshul.com after changes are posted means you agree to be legally bound by these terms as updated and/or amended. 

General Terms:

1. You must be 18 years of age or older or you will not be able to enter into a legally binding contract to buy or sell via Showshul. 

2. If you register membership as a business [as a sole trader or partnership] on Showshul you must guarantee that you personally have the authority of the business to agree to the terms of use.  

3. These terms shall be governed by and interpreted in accordance with the law of United Kingdom.   

Electronic Communications:

When utilizing any Showshul Service or contacting us via email, you are engaging in electronic communication with us. We will correspond with you electronically through various channels, including email, text, in-app push notifications, or by posting messages on the website or through other Showshul Services, such as our Message Centre. For contractual purposes, you consent that all agreements, notices, disclosures, and other communications provided to you electronically fulfill any legal requirement necessitating written communication, unless mandatory applicable laws explicitly mandate a different form of communication.

Our Liability:

We are dedicated to ensuring the uninterrupted availability of Showshul Services and striving for error-free transmissions. However, due to the inherent nature of the internet, complete guarantee cannot be provided. Additionally, your access to Showshul Services may occasionally be suspended or restricted for necessary repairs, maintenance, or the introduction of new features or services. We will make efforts to minimize the frequency and duration of any such suspension or restriction.

Showshul will not be held accountable for losses not resulting from any breach on our part, or any business-related losses (including profits, revenue, contracts, expected savings, data, goodwill, or incurred expenses), or any indirect or consequential losses that were not reasonably foreseeable at the commencement of your use of Showshul Services.

We will not be liable for any delay or failure to meet our obligations under these conditions if the delay or failure arises from causes beyond our reasonable control. This provision does not affect your legal entitlement to timely delivery of goods or services or to a refund if goods or services cannot be supplied promptly due to reasons beyond our control.

In some jurisdictions, certain or all of the limitations described above may not be allowed by local laws. If these laws are applicable to you, some or all of the above limitations might not apply, and you may have additional rights.

These conditions do not limit or exclude our responsibility for fraudulent representations made by us or for death or personal injury caused by our negligence or willful misconduct.

Your Account:

To access certain Showshul Services, you must have your own Showshul account and may need to be logged into the account with a valid payment method associated with it. In the event of an issue with charging your selected payment method, we reserve the right to charge any other valid payment method linked to your account.

When using any Showshul Service, it is your responsibility to maintain the confidentiality of your account and password. To the extent permitted by applicable law, you agree to accept responsibility for all activities that occur under your account or password. You should take necessary precautions to keep your password confidential and secure. Please notify us immediately if you suspect that your password has become known to someone else or is being used in an unauthorized manner.

You are also responsible for ensuring the accuracy and completeness of the information you provide us. You can access and update your information in the ‘Your Account’ section of the website. We reserve the right to refuse any Showshul Services or terminate accounts if your conduct provides justified reasons to do so. This includes instances where you breach applicable laws, contractual provisions, our guidelines, or policies, all of which are accessible on the website.

In the event of such limitation or termination, you will still have access to the content and services purchased by you up to that point.

Content and Copyright:

All materials, content, and features available on or through this website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations, are the exclusive property of our company or its content suppliers.

You are not authorized to copy, modify, or distribute Showshul’s copyrighted works or trademarks, or other content from the Site, without our express consent. Specifically, you may not use any data mining, robots, or similar data gathering and extraction tools to collect (whether once or multiple times) substantial parts of the content available on this website without our explicit written permission. Creating and publishing your own database featuring substantial portions of this website’s content, including product listings and prices, without our express written consent is strictly prohibited.

Trademarks:

Furthermore, all graphics, logos, page headers, button icons, scripts, and service names included in or made available through Showshul are trademarks or trade dress of Showshul. These trademarks and trade dress elements are exclusively owned by Showshul and may not be used in connection with any product or service that is not affiliated with Showshul. Any use of Showshul’s trademarks or trade dress in a manner likely to cause confusion among customers or in a way that disparages or discredits Showshul is strictly prohibited.

It is important to note that all other trademarks appearing in Showshul, which are not owned by Showshul, are the property of their respective owners. These trademarks may or may not be affiliated with, endorsed by, or connected to Showshul.”

Pricing and Availability:

All prices listed on our website are inclusive of legally applicable Value Added Tax (VAT). We provide availability information for products sold by us on the website, including details available on each product information page. While we strive to provide accurate information, we cannot guarantee absolute availability beyond what is stated on the product page or elsewhere on the website. During the order processing, if any products you have ordered are found to be unavailable, we will promptly notify you via email. You will not be charged for any unavailable products.

It’s important to note that unless explicitly stated otherwise on the website, delivery estimates provided are approximate and should not be considered as guaranteed delivery times.

Despite our diligent efforts, there might be instances where a small number of items in our catalogue are mispriced. We will verify the pricing during the order processing and before taking payment. If we identify an error and find that a product’s correct price is higher than what is listed on the website, we may contact you before dispatch to confirm whether you still want to proceed with the purchase at the correct price, or we may cancel your order. Conversely, if a product’s correct price is lower than what is stated on our website, we will charge the lower amount and proceed to deliver the product to you.

Product Information:

Please note that Showshul is not the manufacturer of the products available for purchase on this website. While we make every effort to ensure that the product information provided on our website is accurate, it is important to recognize that actual product packaging and materials may contain additional or different information compared to what is displayed on our website. Additionally, ingredients in products may change over time. All details about the products on our website are provided for informational purposes only. We strongly advise against relying solely on the information presented on our website. It is crucial that you always read the labels, warnings, and directions provided with the product before use.

For healthcare products, in case of any safety concerns or if you need further information about a product, we urge you to carefully read the information provided with the product or get in touch with the manufacturer directly. The content on this site is not intended to substitute for advice provided by a medical practitioner, pharmacist, or other licensed healthcare professional. If you suspect that you have a medical problem, please contact your healthcare provider immediately. Please be aware that information and statements about products are not intended to diagnose, treat, cure, or prevent any disease or health condition.

Showshul accepts no liability for inaccuracies or misstatements about products provided by manufacturers or other third parties. This disclaimer does not affect your statutory rights.

Data Protection:

Our performance of Payment Services entails the processing of your buyer’s personal data when a sale happens. With respect to such data processing, you, the Responsible Payment Entity, and the Payout Entity each act as a separate data controller/business under the applicable data protection laws. You agree to comply with your obligations as a data controller/business pursuant to the applicable data protection laws, and provide us with all such reasonable cooperation, information, and assistance as necessary for us to meet our requirements as a data controller/business. 

Amendment:

Showshul reserve all the rights to amend our policies of Use by notifying you of the changes in writing. Before the anticipated effective date of such change, we will notify you at least fourteen (14) days prior.

Complaints:

If you wish to make a complaint about our collection or use of your personal data, please contact us in the first instance so that we may seek to resolve your complaint. If you wish to raise a complaint, or just have questions, please contact us at below email- 

Email: [email protected]

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the United Kingdom supervisory authority for data protection issues (https://ico.org.uk/).

Showshul Referral Program

Introduction 

Welcome to Showshul’s Referral Program! By participating in this program, both the referring buyer and the referred friend can earn reward points. Please read the following terms and conditions carefully to understand how the program works and to ensure compliance with our guidelines. 

Eligibility 

  • Participants: The Referral Program is open to all registered users of Showshul’s website. 
  • Unique Link and Code: Each registered user will receive a unique referral link and code. 

How to Participate 

Referral Process: 

  • The referring buyer must copy their unique referral link and code from their Showshul account. 
  • Share the link and code with friends who are not yet registered on Showshul. 

Referred Friend’s Steps: 

  • The referred friend must click on the referral link to visit the Showshul website. 
  • During the registration process, the referred friend must enter the unique referral code provided by the referring buyer. 

Purchase Requirement: 

The referred friend must make a purchase on Showshul’s website after completing the registration using the referral link and code. 

Reward Points 

Points for Referred Friend: 

The referred friend will receive 50 points upon making their first purchase. 

Points for Referring Buyer: 

The referring buyer will receive 100 points once the referred friend completes their first purchase. 

Terms and Conditions 

Validity of Referral Link and Code: 

  • The referral link and code must be used during the registration process to be eligible for points. 
  • Points will not be awarded retroactively if the code is not used at the time of registration. 

Purchase Requirement: 

  • Only purchases made by the referred friend after registering through the referral link and using the referral code will be eligible for points. 
  • Cancelled or refunded orders will not qualify for points. 

Account Status: 

Both the referring buyer and the referred friend must have active accounts at the time points are awarded. 

Multiple Referrals: 

  • A referring buyer can refer multiple friends and earn points for each successful referral. 
  • There is no limit to the number of friends a buyer can refer. 

Point Redemption: 

Points can be redeemed according to Showshul’s point redemption policy, which is detailed in the user account section. 

Program Changes: 

  • Showshul reserves the right to modify or terminate the Referral Program at any time without prior notice. 
  • Any changes to the program will be communicated via email or through notifications on the Showshul website. 

Fraud Prevention: 

  • Showshul reserves the right to disqualify any user from the Referral Program if fraudulent activity is detected. 
  • Users attempting to game the system will forfeit their points and may face account suspension. 

Contact Us 

For any questions or concerns regarding the Referral Program, please contact our support team at [email protected] or +44-7723501691 . 

By participating in the Showshul Referral Program, you agree to abide by these terms and conditions. Thank you for helping us grow the Showshul community! 

Showshul Creator Credit Policy

1. Overview

This policy outlines the credit allocation, usage guidelines, and obligations for creators participating in Showshul’s influencer marketing program. The policy is designed to provide clear guidance on how up to £250 in credits will be granted, utilized, and monitored.

2. Credit Allocation based on existing social media

  • Tier 1: Creators with 2,500 – 4,999 followers and a 1%+ engagement rate on any social media platform. They are eligible for a budget of £50 – £100 to purchase items for content creation.
  • Tier 2: Creators with 5,000 – 9,999 followers and a 2%+ engagement rate on any social media platform. They are eligible for a budget of £100 – £200 to enhance their content creation efforts.
  • Tier 3: Creators with 10,000+ followers and a 2%+ engagement rate on any social media platform. A personalized meeting is scheduled to discuss a tailored budget and collaboration opportunities.
  • Tier 4: Creators with 25,000+ followers on any social media platform are offered custom partnerships, including higher budget allocations, paid promotions, collaborative product lines, and exclusive event access, emphasizing the strategic value of their collaboration with Showshul.

3. Credit Distribution

Initial Credit Allocation:

  • Upon approval into the program, creators will receive an initial credit of £50. This credit is granted to facilitate the first purchase of items from Showshul’s platform, which will be used to create and showcase User-Generated Content (UGC).
  • The initial credit is intended to encourage creators to begin their collaboration with Showshul and to test the platform’s offerings, ensuring that they have the necessary resources to create high-quality content.

Subsequent Credits:

  • Following the successful publication and approval of the first UGC, creators will be eligible for additional credits. These subsequent credits are also issued in £50 increments.
  • Each installment of £50 will be credited to the creator’s account only after the previous UGC has been posted, reviewed, and approved by Showshul’s content management team.
  • This process ensures that credits are only awarded to creators who are actively producing content, maintaining a continuous engagement between the creator and Showshul.
  • Credits will continue to be awarded until the total amount reaches the maximum credit limit applicable to the creator’s tier, upto £250.

Total Credits:

  • The cumulative credit a creator can earn is capped at £250. This amount is structured to support ongoing content creation efforts while incentivizing creators to remain active and engaged.
  • The tier a creator falls into will determine the speed at which credits can be accumulated, as higher-tier creators may have more frequent UGC publishing opportunities.

4. Usage of Credits

Purpose:

  • Credits are strictly for the purchase of items available on Showshul’s platform. These items should be selected with the intent of incorporating them into UGC that aligns with the creator’s content style and audience preferences.
  • The use of credits is monitored to ensure they are being used for their intended purpose: to enhance the quality and authenticity of the content being created.

Time Frame:

  • Creators must publish their UGC within 30 days of receiving each credit instalment. This time frame ensures that content creation is timely and relevant, reflecting current trends and interests.
  • If the content is not published within this period, the creator will no longer be eligible for additional credits until the required UGC is posted.
  • The 30-day window also helps maintain a consistent flow of new content on Showshul’s platform, benefiting both the creator and the marketplace.

5. Obligations & Penalties

UGC Creation:

  • Creators are contractually obligated to create and post UGC within 30 days after using the credits to purchase items. Failure to do so will result in Showshul raising a bill equivalent to the credit amount used.
  • The bill will be calculated based on the value of the credits that were allocated but not utilized as agreed. This clause ensures that creators remain committed to producing content in exchange for the financial support provided by Showshul.

Monitoring:

  • Showshul will actively monitor the posting of UGC and the use of credits to ensure compliance with the policy. This includes tracking deadlines, reviewing content quality, and verifying that credits are being used as intended.
  • Monitoring is in place to protect both Showshul and its creators, ensuring a fair and transparent process. Creators who consistently meet or exceed expectations may be eligible for additional opportunities, such as feature placements or promotions.

6. Additional Terms

Contractual Agreement:

  • By accepting the credits, creators agree to all terms and conditions outlined in this policy. This agreement is legally binding and forms part of the broader collaboration agreement between the creator and Showshul.
  • The agreement emphasizes the creator’s commitment to producing high-quality content in exchange for financial support, fostering a mutually beneficial relationship.

Termination of Credits:

  • Showshul reserves the right to terminate the allocation of credits if a creator fails to comply with the terms of this policy. This may include repeated failure to post UGC within the stipulated time frame, misuse of credits, or any other breach of contract.
  • Termination of credits may also occur if a creator’s engagement rate falls below the required threshold for their tier, or if their content no longer aligns with Showshul’s brand values or goals.

7. Contact Information Creators are encouraged to maintain open communication with their designated Showshul representative for any questions, clarifications, or support. This ensures that any issues or challenges are addressed promptly, allowing the creator to focus on producing quality content.

Seller Agreement

This seller agreement is an electronic record in the form of an electronic contract. This agreement does not require any physical, electronic or digital signature. 

1. General Terms-

  • You must be 18 years of age or older or you will not be able to enter into a legally binding contract to buy or sell via Showshul.  
  • If you register membership as a business [as a sole trader or partnership] on Showshul you must guarantee that you personally have the authority of the business to agree to the terms of use.   
  • These terms shall be governed by and interpreted in accordance with the law of United Kingdom.

2. Agreement

This agreement is a legally binding document between you and Showshul (both terms defined below). The terms of this agreement will be effective upon your acceptance of the same and will govern the relationship between you and Showshul, including with respect to the listing, advertising, exhibiting, making available, marketing, sale and/or delivery of any products through the website (defined below). If any terms of this agreement conflict with any other document/electronic record, the terms and conditions of this agreement shall prevail, until further change / modifications are notified by Showshul.

3. Electronic Communications-

  • When you use certain Showshul Services, or send e-mails to us, you communicate with us electronically. You consent to receive communications from us electronically. We may communicate with you by e-mail, by posting notices on our websites, by delivering notifications through our mobile applications or through other electronic means. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.  
  • You must not use Showshul for any illegal or unauthorized purpose and you agree to comply with all ‘local’ laws regarding online conduct and acceptable content such as libel law and must comply with all local jurisdictions.  
  • You must not breach any laws, sell any counterfeit items or otherwise infringe the copyright, trademark or other rights of third parties.  
  • You must not threaten, intimidate, harass or otherwise abuse any other Showshul user.  
  • You are responsible for maintaining that the content you submit is your own and is not owned by others.  
  • You must not modify or adapt or ‘hack’ Showshul.com or seek to create another website or communication to users that implies it is associated to Showshul.com.  
  • You must not produce unwanted communications [spam] to other users of Showshul. 
  • You are responsible for keeping your password secure.  
  • You must not transmit or seek to transmit any viruses’ or worms or any code that seeks to alter the behavior of the Showshul site or that is in any way destructive.  

4. Liability-

Under no circumstances will Showshul be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of Showshul regardless of the form of action. 

5. Content and Copyright-  

  • You [“the user”] in using Showshul allow Showshul the right to re-use, edit, modify, re-purpose and re-publish the content. “You” retain rights over copyright of all such content yet provide a license for Showshul to use this content both on and offline in perpetuity.  
  • You must not post, list or upload false, inaccurate, misleading or defamatory content (including personal information).  
  • You must not copy, modify, or distribute Showshul’s copyrighted works or trademarks, or other content from the Site, without our express consent.  
  • Showshul may change or remove content (“content” includes, for example, items, item descriptions, and other information on the site) and accounts containing content that Showshul determines to be unlawful, offensive, threatening, libelous, defamatory, obscene or otherwise objectionable or violates any party’s intellectual property, the Terms of Use, the Privacy Policy or other policy documents and community guidelines as posted on Showshul.  
  • By submitting your content you grant Showshul a perpetual, royalty-free, non-exclusive, right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, make available to the public, and exercise all copyright and publicity rights with respect to your contribution worldwide and/or to incorporate your contribution in other works in any media now known or later developed for the full term of any rights that may exist in your contribution, and in accordance with privacy restrictions set out in the Showshul Privacy Policy. This will enable us to reproduce your work for the purposes of marketing the service and your work [for example: ‘adverts’; blog posts; printed and web related marketing material; books etc.].   
  • Your content must be your own original work which you have the right to make available and is not defamatory, does not infringe any law and indemnify Showshul against all legal fees, damages and other expenses that may be incurred by Showshul as a result of your breach of the above warranty.  
  • Exercise honesty with us. Provide accurate information about yourself. It’s prohibited to use false information or impersonate another person or company through your account.  
  • You’re responsible for your account. You’re solely responsible for any activity on your account. If you’re sharing an account with other people, then the person whose financial information is on the account will ultimately be responsible for all activity. If you’re registering as a business entity, you personally guarantee that you have the authority to agree to the Terms on behalf of the business. Also, your accounts are not transferable.  
  • Protect your password. As we mentioned above, you’re solely responsible for any activity on your account, so it’s important to keep your account password secure.  

6. Personal Data Collection-

When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you with a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website.

We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.

7.Cookies

“Cookies” are small files that identify your computer to our server as a unique user when you visit certain pages on the Site and they are stored by your Internet browser on your computer’s hard drive. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case, you may not be able to use the full functionality of the Site. We only use cookies for your convenience in using the Site and not for obtaining or using any other information about you. We do not control the use of cookies by third parties. We use cookies, permissions, and other trackers in our website, web-based properties and mobile applications that are used to collect and process data about you so we can provide you with a better online experience as well as improve our services. Most web browsers allow some control of most cookies through the browser settings. Please note disabling that the Strictly Necessary cookies may cause certain parts of our website to remain inaccessible to you.

8. Listing, Sale And Delivery Of The Product-

By exhibiting, advertising or listing any Product on the Website, You agree that you are making an “offer to sell” Your Product to the users of the Website and such offer, upon acceptance by a user, shall be binding on You. The sale, purchase, return, delivery and other terms of sale shall be further subject to the Standard Terms of Sale on the Website.

You shall provide true, complete and correct brand name (if any), identification (if any), information, images, description and Regular Price, Selling Price of the Product on the Website for the purpose of the Products exhibition, advertising, making available or offer for sale in the appropriate category, which may include an informative description of each Product (including but not limited to the length, breadth and height of the Product) and its contents, by way of text descriptions, graphics, or pictures or videos. You hereby permit, and hereby grant all the rights and licenses to SHOWSHUL on worldwide basis to permit, other sellers on the Website to use your aforesaid information and materials for advertising, exhibiting, making available and offering to sell such other sellers products on the Website. Unless mandated under any Applicable Law, Your aforesaid information and materials shall not be disabled or deleted from the Website till such time any seller on the Website is using the same for advertising, exhibiting, making available and offering to sell such other sellers products on the Website.

You represent and warranty that the Product description shall not be misleading and shall describe the actual condition of the Product. If a Product is subject to expiry date or expiry duration, You shall not offer to sell and sell any such Product which has passed 75% (seventy five percent) of its expiry duration. If the Product sold does not match the Product description displayed on the Website, You shall refund and permit SHOWSHUL to refund any amounts that You may have received, or have credit to You, from the Buyer. You represent that you have obtained all Consents as may be required in order to provide the information and description of the Products on the Website.

You shall be solely responsible for ensuring that the Seller 360 is updated and reflects the real-time availability / non-availability of the Products listed on the Website. You shall be responsible for claims made by Buyers for inaccurate Product availability details that are displayed on the Website due to any negligence / default on your part to provide updated and accurate Product information. You shall retain adequate inventory of the Products listed on the Website for successful and timely fulfillment of orders.

You may also be required to provide images of the Products and/or images of the brands/ logos of the Products. You grant Showshul a non-exclusive and worldwide right and license to use the Product description, images of the brands/ logos of the Products to be used on the Website, and in any marketing and promotion material of Showshul to promote the sale of such Product on the Website, and, if required, to make technical modifications to the images so as to render them feasible for uploading on the Website. You represent that you have obtained all Consents as may be required (including Consents from the owners of the relevant brands where relevant) in order to grant Showshul the aforesaid rights and licenses.

You shall not attempt to exhibit, advertise, make available or offer for sell or use by Showshul whether shipping by themselves or through Showshul for any Products falling in the category of Prohibited & Restricted Item on this Website. Showshul shall be entitled to block or disable access of all such products and shall also have the right to suspend or terminate the Seller’s access to the Seller 360 and the Website or terminate this Agreement forthwith. You agree and acknowledge that Showshul is not under any obligation or duty to verify or monitor any listing or content You provide or make available on the Website. You shall be the originator of all such listings or content and all the data and information contained therein, and Showshul shall be an intermediary for the purpose of such listings or content and all the data and information contained therein.

On the Buyer selecting to purchase the Products (i.e. “ordering”) exhibited, advertised, made available or offered to sell by You on the Website and either making the payment of the Selling Price through the payment gateway provided on the Website or opting for cash on delivery, You will be intimated of the same through an electronic notification on the Seller 360 along with the details of the Buyer as provided by Buyer on the Website. You shall forthwith ensure that the Product(s) so ordered as duly and safely packed in accordance with Applicable Laws and shall immediately fulfill and complete the order of the Buyer.

You shall ensure that the Product as ordered by the Buyer is dispatched to the Buyer within such time period which Showshul may prescribe from time to time, along with all the required information, manuals, accessories (where applicable) warranty documents (where applicable) and any other relevant documents, to enable the Buyer to optimally use the Product purchased. You shall also issue and send a corresponding Invoice along with the Product.

Showshul allows sellers to handle order shipments independently. Sellers are entrusted with ensuring timely delivery of orders to buyers. In the event of any damage, loss, or deterioration occurring during transit, the responsibility lies solely with the seller and not with Showshul. It is the seller’s obligation to guarantee that the products being delivered are free from faults and precisely match the items listed and advertised on the website. Sellers must ensure that the products meet all descriptions and specifications as provided on the website and as purchased by the buyer. By dispatching the order by Seller, sellers acknowledge and agree to these terms and conditions, accepting liability for the safe and accurate delivery of their products to buyers.

SHOWSHUL receives any complaint from any Buyer, or any third party or if You are found exhibiting, advertising, making available or offering for sale, using Logistics Services, selling or delivering illegal, infringing, fake, duplicate, spurious, counterfeit, refurbished or previously owned Products or Products meant “not for sale” or attempting to undertake the above through the Website, then, without prejudice to Showshul ‘s other rights and remedies, You shall be liable to pay such amount to Showshul in accordance with “Product Return Policy”. You agree that this liability will not be treated as penalty and Showshul shall have all other legal rights and remedies under this Agreement and Applicable Laws. Showshul reserves the right to adjust or off set the above amount from any amount accrued or due to You or is required to be remitted to You pursuant to this Agreement.

SHOWSHUL reserves the right to demand any document related to Products listed by You, including documents required for the verification of Product genuineness. You shall not submit any incorrect, incomplete, misleading, or fake documents, such as invoices or brand authorization certificates, when requested by Showshul. It is mandatory for sellers to provide brand authorization for branded items. Additionally, sellers are prohibited from re-registering under a different name in the event of delisting from the Website.

You hereby agree and acknowledge that any Product sold by You to Buyer may be refused to be accepted or taken delivery by the Buyer. You agree to accept the return of such Products whether ordered on cash on delivery mode or any other mode of payment. In case of rejection or non-acceptance of the Product by the Buyer, Showshul shall refund to the Buyer the Selling Price paid by the Buyer and Seller shall be liable to pay the charges in accordance with Commercial Term Segment.

Showshul reserves the right to demand any document related to Products listed by You, including documents required for the verification of Product genuineness. You shall not submit any incorrect, incomplete, misleading, or fake documents, such as invoices or brand authorization certificates, when requested by Showshul. It is mandatory for sellers to provide brand authorization for branded items. Additionally, sellers are prohibited from re-registering under a different name in the event of delisting from the Website.

In case of return, rejection, or damage to Products, SHOWSHUL is not responsible for damages.

For the purpose of marketing or promoting the Website and other services, Showshul may run various promotional offers from time to time to the Buyers or otherwise on the Website or in relation to the Website.

All commercial / contractual terms such as selling price of the Product, dispatch, delivery of the Products, warranties, etc., are bipartite contracts between the Buyer and You. Showshul and/or the Website are in the role of intermediaries in all such transactions. The payment facility is merely used by the Buyer and You to facilitate completion of the transaction. Use of the electronic payment facility or the cash on delivery method shall not render Showshul liable or responsible for the non-delivery of the Products listed on the Website or for any other reason whatsoever.

9. Collection of Fees and Other Amounts You Owe-

When you join Showshul, you are automatically enrolled in paid promotion. You authorize us to collect from you any amounts you owe us, our Affiliates (in particular the Affiliate which provides the Showshul Services to you), or third parties who, as separately authorized by you, provide services to you in connection with your use of the Showshul Services (such as shipping carriers).

SHOWSHUL shall have the right to amend the fee applicable to each Product category and/or add or introduce any new fee or charges and/or the Payment Cycle as provided in the Commercial Term Segment with a prior notice to You. Accordingly, prior to the implementation of the revised fee or new fee or Payment Cycle for any Product, Showshul shall notify You, by way of an email and/or a notification on the Seller 360 detailing such additions/modifications/ amendments/ revisions to the fee or Payment Cycle. It shall be the Sellers responsibility to read the emails / notifications sent by Showshul from time to time. Your use of Seller 360 (including any updating any information in Seller 360, listing of Products, inventory maintenance, etc.) after additions/modifications/ amendments/ revisions of the fee or Payment Cycle shall be deemed as acceptance of such additions/modifications/ amendments/ revisions.

Showshul shall, at all times, have the right and option to deduct / adjust / off-set any payments due to, or from, You in one sale transaction against any payments due from, or to, You in other sale transactions including recovery/ adjustment/ off-set of any outstanding amount due and payable by You to Showshul  from any Seller Proceeds payable to You and You authorize Showshul to such recovery, deduction, off-set or adjustment.

10. Amendment- 

Showshul reserve all the rights to amend our policies of Use by notifying you of the changes in writing. Before the anticipated effective date of such change, we will notify you at least fourteen (14) days prior.  

11. Tax Matters-

You will be responsible for the invoicing, collection and payment of any and all of taxes applicable on the Product sold thorough the Website together with the filing of all relevant returns and compliance required under VAT/CST/Entry Tax, Cess / Local Business Tax, Service Tax, Excise, GST, Customs or any other tax applicable on the Product listed and sold by You and applicable on You according to the Central / State / Local / Municipal Applicable Laws.

You will be solely responsible to charge correct rate of applicable taxes. You shall discharge Your obligations with respect to these taxes under Applicable Laws including valuation, MRP and classification of Product listed by You on Showshul and for any liability arising out of Your failure to comply with these obligations You shall be liable to indemnify Showshul and other persons in accordance with this Agreement. You will issue Tax invoice/credit memos as applicable including immediate correction, in case any discrepancies or errors are observed in terms of the mandatory statutory requirement prescribed under Applicable Laws. You will be solely responsible for preparing, making and filing any tax return/audit report, statutory reports and other filings and responding to any tax or financial audits of Your Products.

In case of instruction from any statutory authority or in the interest of tax compliances, Showshul may ask and You agree to promptly provide Showshul requisite evidence of Your discharge of obligations relating to taxes and in case of Your failure to duly deposit and / or comply with tax obligations, Showshul shall have the right to immediately de-activate Your account and/or utilize Seller Proceeds for discharging statutory obligations arising due to Your failure.If Showshul is required by Applicable Law to collect any taxes from You, You will immediately pay such taxes to Showshul and Showshul  shall have the right to deduct or recover the same from the Seller Proceeds.

12. Security; Third-Party Providers; Data Protection-  

Security-  

You acknowledge the importance of the security measures we put in place with regards to Managed Payments, and agree to comply with them. You are responsible for maintaining the security of all passwords, codes, or other login credentials used to access your Showshul account and the related Payment Services and, subject to Showshul’s seller protection policies, for any transactions made or actions taken using your Showshul account.  

37. If you become aware of an unauthorized payment transaction or of a delayed or incorrectly executed transaction, you must notify us immediately by using a contact method stated in the “Introduction” of these Payments Terms of Use, above. If you notify us by telephone of such a transaction, we may request written confirmation immediately following the notification. The notification shall be free of charge.  

Third-Party Providers-  

We may use our Affiliates or third-party service providers (for example companies that process payments and disburse settlements, perform risk assessments or compliance checks, verify identity, or validate payment or settlement methods) in different location to assist. Our Affiliates or third-party service providers may further outsource the services to other Showshul Affiliates or third-party service providers. In this context we may transfer your data to such Showshul Affiliates or third-party service providers to whom services are outsourced. At times, we may communicate to you through the Showshul Affiliate which provides the Showshul Services to you.  

Data Protection-   Our performance of Payment Services entails the processing of your buyer’s personal data when a sale happens. With respect to such data processing, you, the Responsible Payment Entity, and the Payout Entity each act as a separate data controller/business under the applicable data protection laws. You agree to comply with your obligations as a data controller/business pursuant to the applicable data protection laws, and provide us with all such reasonable cooperation, information, and assistance as necessary for us to meet our requirements as a data controller/business.  

13. Fines, Penalties and Losses-  

We are unable to manage payments for prohibited & restricted items. Before listing your item, you must ensure it complies with Showshul’s rules, applicable laws, and any additional restrictions imposed by credit card associations, network rules, or third-party payments service providers that we may use.  

14. Signature-  

In instances where we are required to collect your signature to meet anti-money laundering and/or other legal requirements, we may (where not prohibited by applicable law) treat your acceptance of these Payments Terms of Use as the equivalent of you providing us your signature.  

15. Audit

Showshul shall have the right to inspect and audit Your records and premises / place of business through itself or through Showshul  approved third party in case the same is required to ensure Showshul compliance of Applicable Laws or any statutory obligations / instructions.

16. Intellectual property rights-

Both Parties agree that all intellectual property, including any brands/logos, trademarks, etc., belonging to each Party are the exclusive property of the respective Party and, except as provided in this Agreement or permitted under Applicable Laws, cannot in any circumstances be used, or copied, or altered in any manner. Further, except as provided in this Agreement or permitted under Applicable Laws, neither Party may use any intellectual property, including any brands / logos, or trademarks, which is identical/ similar the brands/logos/trademarks of the other Party without being specifically authorized in writing by that other Party.

17. Confidentiality-

You acknowledge that during the existence of this Agreement, You will have access to confidential information of Showshul and its affiliates and their respective third parties which shall include the data and information of Buyer or any user of the Website. You undertake to keep strictly confidential all data, reports and other confidential information supplied to You by Showshul or You have the access under this Agreement and shall not sell or otherwise make that information available to any third parties and shall not use the confidential information solely in connection with this Agreement.

18. Suspension and Termination-

This Agreement may be terminated:

(i) By Showshul, with immediate effect, if You are in breach of any of its terms and/or any of the Showshul  Policies, provided that, instead of terminating this Agreement, Showshul  may, at its discretion, delist or disable Your listings from the Website and/or temporarily or permanently disable Your access to Seller 360 and/or User ID;

(ii) By Showshul, without any reason, by giving You a prior written notice of seven (7) days;

(iii) By Seller, with 30 (thirty) days prior written notice to Showshul (to its Grievance Officer), unless specifically stated to the contrary in this Agreement; or (iv) By Showshul, with immediate effect, if a petition for relief under any bankruptcy or insolvency is filed by or against You, or You make an assignment for the benefit of the creditors, or a receiver or an administrative receiver or administrator is appointed for all or a substantial part of Your assets.

19. Cross Border Transfers –

Where permitted by applicable law, Showshul may transfer the personal data collected about you to the countries outside the European Economic Area (EEA) that may not be deemed to provide the same level of data protection as the United Kingdom, as necessary to perform the contract with you and for the purposes set out in this notice. Showshul has implemented either standard contractual clause set out in the UK International Data Transfer Agreement (IDTA) or supplementary measures to secure the transfer of your personal data to these third countries.

20. Seller Payment Policy- 

Showshul Payments allows sellers to accept various forms of payments on Showshul.com. We accept payment from buyers by credit card, debit card, Showshul Gift Card, Showshul Credit, Showshul Coupon, some bank transfer services, Stripe payment gateway (where available) all in their domestic Showshul Payments currencies. Payments are initiated promptly after a successful sale, and sellers can expect funds to be transferred to their accounts within a specified timeframe i.e 14+2 days (14 days return policy). Typically, payments are processed within 16 business days of the item being delivered to the buyer. Please note that weekends, bank holidays, and other factors may affect payment processing times.

21. Pricing Policy-

Please note that trust is the most important aspect of trade between buyers and sellers in the marketplace and one of the key aspects of trust is fair pricing. For healthy transaction flow at Showshul.com, we ask you to price your items responsibly. Please note that we are constantly monitoring prices for each merchant at various channels and do not allow you to price your items at higher prices at Showshul.com vs. other channels such as your own retail store, your own website (if any) or any other 3rd party retail stores or Websites. You should price your items sold at Showshul.com to be same as the lowest rate you are selling elsewhere or even lower, but it should not be more. Violation of our pricing policy will result in warning notices and can also result in account suspension and/or store suspension. 

22. Complaints & Dispute Resolution-

If you wish to make a complaint about our collection or use of your personal data, please contact us in the first instance so that we may seek to resolve your complaint. If you wish to raise a complaint, or just have questions, please contact usat below-

Company Name-Showshul

Address- 33, Hanworth Road, Sunbury-On-Thames, TW16 5DA

Email: [email protected]

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the United Kingdom supervisory authority for data protection issues (https://ico.org.uk/).

23. Showshul’s List of Banned Products (Indicative List not exhaustive)

Following items are not allowed to be sold/displayed online at Showshul.com. Please note that sellers are responsible for any legal issues and other liabilities arising if you try and sell these below mentioned items at Showshul.com. We will cancel the listing(s) of prohibited and restricted items within 24 hours after we come to know about such occurrence. Showshul will not be responsible for any damage or payment related issue for prohibited and restricted item.

  • Adult Material which includes pornography and other sexually suggestive materials (including literature, imagery and other media); escort or prostitution services 
  • Alcohol including alcoholic beverages such as beer, liquor, wine or champagne) 
  • Animals and Wildlife Products – examples include live animals, mounted specimens, and ivory 
  • Artifacts prohibited for sale 
  • Beta Software 
  • Bootleg/Pirated Recordings 
  • Brand Name Misuse 
  • Bulk marketing tools which include email lists, software, or other products enabling unsolicited email messages (spam) 
  • Cable descramblers and black boxes which includes devices intended to obtain cable and satellite signals for free 
  • Catalogue and URL Sales 
  • Child pornography which includes pornographic materials involving minors 
  • Copies of unauthorized Copyrighted materials whether in electronic or physical form or any other medium which may not be in existence at present 
  • Counterfeit Currency and Stamps 
  • Drugs and drug paraphernalia which includes illegal drugs and drug accessories, including herbal drugs like salvia and magic mushrooms 
  • Drug test circumvention aids which include drug cleansing shakes, urine test additives, and related items 
  • Embargoed Goods and Prohibited Countries 
  • Endangered species which includes plants, animals or other organisms (including product derivatives) in danger of extinction 
  • Event Tickets 
  • Firearms, Ammunition, Militaria and Knives 
  • Fireworks, Explosives and Explosive Substances; toxic, flammable and radioactive materials and substances 
  • Gaming/gambling which includes lottery tickets, sports bets, memberships/ enrolment in online gambling sites, and related content 
  • Government IDs and Licenses which includes fake Ids, passports, diplomas and noble titles 
  • Hacking and cracking materials which includes manuals, how-to guides, information, or equipment enabling illegal access to software, servers, watomites, or other protected property 
  • Hazardous and Restricted Items 
  • Human Parts and Remains 
  • Items Encouraging Illegal Activity – examples include an eBook describing how to create methamphetamine 
  • Miracle cures which include unsubstantiated cures, remedies or other items marketed as quick health fixes 
  • Multi-level marketing collection fees 
  • Copyright unlocking items that include Mod Chips or other devices designed to circumvent copyright protection 
  • Movie Prints 
  • Offensive Material – examples include ethnically or racially offensive material or any literature, products or other materials that: a) Defame or slander any person or groups of people based on race, ethnicity, national origin, religion, sex, or other factors b) Encourage or incite violent acts c) Promote intolerance or hatred 
  • Offensive goods, crime which includes crime scene photos or items, such as personal belongings, associated with criminals 
  • Police, Army, Navy and Air force Related Items 
  • Pre-Sale Listings 
  • Prescription drugs or herbal drugs or any kind of online pharmacies which includes drugs or other products requiring a prescription by a licensed medical practitioner 
  • Promotional Item 
  • Real Estate 
  • Regulated goods which include air bags; batteries containing mercury; Freon or similar substances/refrigerants, chemical/industrial solvents, government uniforms, car titles or logos, license plates, police badges and law enforcement equipment, lock-picking devices, pesticides; postage meters, recalled items, slot machines; goods regulated by government or other agency specifications 
  • Replica and Counterfeit Items including imitations of designer goods; items without a celebrity endorsement that would normally require such an association, fake autographs, counterfeit stamps, and other potentially unauthorized goods 
  • Ringtones 
  • Stocks and Other Securities or related financial products 
  • Stolen Property 
  • Surveillance Equipment 
  • Tobacco and cigarettes include cigarettes, cigars, chewing tobacco, and related products. 
  • Traffic devices which include radar detectors/ jammers, license plate covers, traffic signal changers, and related products 
  • Weapons which include firearms, ammunition, knives, brass knuckles, gun parts, and other armaments 
  • Wholesale currency which includes discounted currencies or currency exchanges 
  • Work-at-home information 
  • Matrix sites or sites using a matrix scheme approach. 
  • Any kind of services not related to products. 
  • Any other product or service which is not in compliance with all the applicable laws and regulations whether federal, state, local or international including the laws of United Kingdom 

Showshul reserves the right to modify, update and alter the list from time to time without any prior intimation. To make sure you are aware of any changes, please review the list periodically. 

Creator Policy

Creators Guidelines-Showshul

Hello and welcome to the vibrant and dynamic Showshul community! We’re excited to have you on board as a creator, and we look forward to seeing your unique contributions to our marketplace.

At Showshul, our mission is to foster a collaborative environment where creativity thrives and quality shines. As a creator, you play a crucial role in shaping the marketplace experience for our users. Whether you’re sharing detailed product reviews, crafting engaging content, or providing insightful recommendations, your input helps us build a trusted and diverse community.

Here’s what you can expect as a part of the Showshul community:

  • Supportive Environment: Engage with a community of like-minded creators who are passionate about delivering value and fostering positive interactions.
  • Creative Freedom: Express your creativity and showcase your unique perspective through high-quality content and authentic reviews.
  • Opportunity for Growth: Connect with other creators and explore opportunities for collaboration, learning, and growth within the marketplace.

To help you navigate your role, we’ve established some key guidelines to ensure that all interactions are positive, respectful, and productive. We encourage you to familiarize yourself with these guidelines to contribute effectively and uphold the high standards of our community.

Creator Guidelines for Showshul Marketplace

  1. Create High-Quality Content
    Ensure that all content is accurate, clear, and informative. Product descriptions, reviews, and other content should provide relevant and detailed information about the items.
  2. Eligibility: Participants must be at least 18 years old, legal residents of the United Kingdom, and meet the minimum follower and engagement criteria specified in the Program details to qualify for different monetization tiers.
  3. Compliance and Conduct: All content must follow Showshul’s content guidelines and community standards, adhering to applicable laws and regulations. Participants are expected to behave respectfully, avoiding harassment, discrimination, and privacy violations.
  4. Privacy and Data Protection: Showshul is dedicated to protecting your privacy and personal data in line with our Privacy Policy and GDPR. By participating, you consent to the collection and use of your data for Program administration. 
  1. Maintain Professionalism
    Interact with others in a respectful and professional manner. Avoid using language or content that could be considered offensive or inappropriate.
  2. Provide Accurate Information
    All information shared should be truthful and precise. Avoid exaggerating claims or providing misleading details about products or services.
  3. Respect Intellectual Property
    Use only original content or content for which you have explicit permission. Avoid infringing on copyrights by using unauthorized images, text, or media.
  4. Adhere to Legal and Platform Policies
    Follow all relevant laws, including advertising and privacy regulations. Comply with Showshul’s terms of service and community guidelines.
  5. Protect User Privacy
    Handle personal data responsibly and do not misuse or share user information without consent. Ensure that any data collected is done so transparently and with permission.
  6. Disclose Affiliations and Sponsorships
    Be transparent about any business relationships, sponsorships, or partnerships related to your content. Clearly disclose any conflicts of interest to maintain trust.
  7. Promote Ethical Marketing Practices
    Avoid spammy behavior and ensure all marketing efforts are honest and transparent. Refrain from using deceptive practices such as fake reviews.
  8. Commit to Continuous Improvement
    Be open to feedback and use it to enhance your content and interactions. Stay updated with Showshul’s evolving guidelines and best practices.
  9. Encourage Positive Community Interaction
    Support a collaborative and respectful community environment. Participate in discussions and activities that promote mutual respect among creators.
  10. Product and Promotion Specifics: The availability of products for the Watch Time Payment Program and Spotlight Rewards is determined by sellers and indicated by the “Creator Friendly” tag. If products become temporarily unavailable due to stock issues, associated content will be temporarily removed, and permanently removed if the product is discontinued. Sellers can enable or disable Watch Time monetization and Spotlight Rewards at any time, following the completion of the set budget for promoted products.
  11. Content Utilization: By participating in the Program, creators grant Showshul a non-exclusive, royalty-free license to use, reproduce, distribute, and display Monetized Content (content with active monetization) across Showshul’s social media handles and other marketing channels for promotional purposes.
  12. Promotional Activities: This license allows Showshul to use Monetized Content in various promotional activities to showcase the creator community, highlight products, and enhance platform visibility.
  13. Credit and Attribution: Showshul will provide appropriate credit to creators whenever feasible, acknowledging their contributions to the Showshul community.
  14. Respecting Creator Rights: Creators retain ownership of their content. This provision grants Showshul permission to use the content for promotional purposes but does not transfer ownership.
  15. Showcase Authenticity: Present content and opinions authentically. Avoid exaggerating or fabricating details about products or experiences.
  1. Deliver Consistent Value
    Provide content that is valuable and relevant to your audience. Ensure that your contributions consistently meet the expectations of the Showshul community.
  2. Adhere to Platform-Specific Guidelines
    Familiarize yourself with and follow any additional guidelines or policies specific to Showshul’s platform. Regularly review these to stay current.
  3. Respect Content Limits
    Follow any guidelines regarding content length, format, or type as specified by Showshul. Adhere to platform-specific requirements for content creation.
  4. Avoid Duplicate Content
    Ensure that content is unique and not duplicated across multiple posts or platforms. Originality helps maintain a diverse and engaging marketplace.
  5.  Understand Our Brand: Immerse yourself in Showshul’s mission and values. Our platform connects buyers with a diverse range of unique products. Ensure that your content aligns with our professional, engaging, and customer-focused tone to accurately represent our brand.
  6. Create Compelling Content: Highlight the key features of Showshul, including its wide selection of products, user-friendly design, and secure shopping experience. Use high-resolution images and videos to showcase products clearly and attractively. Provide detailed descriptions and highlight what makes the products special.
  7. Promote with Authenticity: Share your genuine experiences with Showshul and its products. Authentic, personal stories and honest reviews build trust with your audience. Avoid exaggeration and present a truthful representation of what Showshul offers.
  8. Incorporate Strong Calls-to-Action: Clearly prompt your audience to take action, such as visiting Showshul’s website or exploring specific products. Effective calls-to-action should be direct and motivating, making it easy for your audience to understand what to do next.
  9. Disclose Partnerships Transparently: Always disclose your partnership with Showshul in your content. Use hashtags like #Ad or #Sponsored to make it clear to your audience that your promotion is part of a collaboration. Transparency is key to maintaining trust and credibility.
  10. Share Content Consistently: Develop a regular posting schedule to keep Showshul top of mind for your audience. Consistency helps build familiarity and engagement. Consider creating a content calendar to plan and organize your posts.
  11. Engage and Interact with Your Audience: Actively respond to comments and messages from your followers. Engaging with your audience fosters a sense of community and encourages ongoing interaction. Address questions and feedback promptly to enhance the customer experience.
  12.  Monitor and Report Performance: Track the effectiveness of your content using analytics tools. Share performance data and insights with Showshul to help refine and improve future campaigns. Understanding what works best allows for more effective promotions.
  13. Provide Constructive Feedback: Offer feedback on your experience with the Showshul platform. Your insights can help us enhance our services and address any issues. Constructive feedback is valuable for continuous improvement.
  14. Follow Advertising and Legal Guidelines: Adhere to all relevant advertising regulations and legal requirements. Avoid spamming your audience with repetitive content and ensure that all promotional materials are respectful and compliant with legal standards.
  15. Highlight Showshul’s Value Proposition: Emphasize the benefits of shopping on Showshul, such as exclusive product selections, competitive pricing, or exceptional customer service. Showcase how Showshul stands out from other marketplaces.
  16. Adapt Content for Different Platforms: Customize your content for various social media platforms while maintaining a consistent message. Tailor your approach based on each platform’s unique features and audience preferences to maximize impact.
  17. Use Relevant Hashtags and Tags: Utilize hashtags and tags to increase the visibility of your content. Relevant tags help your posts reach a broader audience and connect with potential customers interested in similar products.
  18. Maintain Professionalism: Ensure that all content is professionally presented and free from errors. High-quality, well-crafted content reflects positively on both you and Showshul, enhancing the overall perception of the brand.
  19. Be Creative and Innovative: Experiment with different content formats, such as tutorials, unboxings, or product reviews, to engage your audience. Creativity can make your promotions more appealing and memorable.

Thank you for joining us at Showshul. We’re thrilled to have you as a part of our journey and can’t wait to see the incredible contributions you’ll make. If you have any questions or need assistance, our support team is here to help.

Let’s make the Showshul community a place where creativity and collaboration flourish!

To be eligible for our creator you must:

  • Be at least 18 years of age, or the age of majority in your country (if over 18);
  • Promote Creator Collective Affiliate Links through one of the following Authorised Social Media Channels
    • Instagram: Your page must be public, you must own created content, and you may not use Creator Collective Affiliate Links in any Paid Instagram Ads;
    • Facebook: Groups and channels must be public, you must own created content and you may not use Creator Collective Affiliate Links in any Paid Facebook Ads;
    • Pinterest: Creator Collective Affiliate Links on Pinterest can only link directly to Showshul via Idea Pins, and content in Idea Pins must be own created;
    • YouTube: Your page must be public, you must own created content, and you may not use Creator Collective Affiliate Links in any Paid Youtube Ads;
    • TikTok: Your page must be public, you must own created content, and you may not use Creator Collective Affiliate Links in any Paid Spark Ads.;
    • Threads: Your page must be public, you must own created content, and you may not use Creator Collective Affiliate Links in any paid ads;

Before applying to the Creator Collective Programme, you must have a minimum number of followers on at least one Authorised Channel. Creator Collective Affiliate Links for any of the Authorised Channels may live in your Link in Bio; which includes (but is not limited to) a Beacons Page, LinkTree, etc,.

In addition to the above you must also:

  • Authenticate at least one social media account on your application so that our team can review your handle(s), and to provide context to your profile, including analytics;
  • If you authenticate Instagram, your Instagram account must be a Business or Creator account linked to a public-facing Facebook page;
  • You confirm you will only use your Creator Collective Affiliate Links on Authorised Channels;
  • Links are not to be used in closed or private group pages (for example, closed Facebook groups, WhatsApp Messages, Etsy convos, iMessages, DMs, etc.,).

You and your social media channels must also:

  • Have an appropriate amount and type of content on your site, as determined by Showshul, in its sole discretion;
  • Declare the names of any Showshul shops you own or are closely related to (if applicable) in your application;
  • Inform Showshul Creator Collective team via email of any Showshul shops you register or become involved in after becoming an approved Creator Collective member.
  • Creators are not permitted to bid or appear on searches, including extended or hybrid searches, that include the term “Showshul” (including misspellings or variations);
  • Creators are not permitted to use Showshul trademarks in any paid search activity, including ad text, copy or display URLs;
  • Creators are not permitted to direct link PPC activity to showshul.com; this includes using showshul.com as a display URL;
  • Creators are not permitted to send traffic through automatic redirects on a website page;
  • Creators are not permitted to run ads using their Creator Collective Affiliate Link on any social media platforms (Facebook, Instagram, TikTok, etc.)
  • Creators are not permitted to use the Showshul.com name (including misspellings and variations) as a sub-domain or sub-folder;
  • Creators are not permitted to create sub-affiliate accounts under the original approved affiliate account;
  • Creators are not permitted to use showshul trademarks, or any variation thereof, in hidden text or source code, including within its site’s domain or sub-domain;
  • Creators are not permitted to use showshul brand in a manner that suggests an affiliation, association, or brand partnership
  • Creators are not permitted to engineer their site in such a manner that it pulls internet traffic away from the showshul Site. This includes, without limitation, directly purchasing traffic (such as, for example, in a manner that artificially leads to ad clicks), or “keyword stuffing” such as using terms in hidden or live text that is meant to attract search engine spiders in order to determine higher relevance or rank than the Etsy Site.

Responsibility for Your Authorised Channels

You are solely responsible for your site, including its development, operation and maintenance and all materials that appear on or within it. showshul is not liable for any content or information on your Authorised Channels or for any of your users’ claims relating to your Authorised Channels, and you agree to defend, indemnify, and hold showshul harmless from and against all claims relating to your site and the content of your social media pages. You agree that during your participation in the Creator Collective Programme, you will comply with the following requirements with respect to your website, advertising for your website, and social media presence:

  • Ensuring all your text links (individual product links, shop links, etc.) are up to date with what is offered by showshul through the Creator Collective Platform;
  • Ensuring the accuracy and appropriateness of materials and content posted on your social channels;
  • Ensuring that materials and content posted on your social channels are not libellous or unlawful, and do not violate or infringe upon the rights of any third party (including, but not limited to, copyrights, trademarks, privacy or other personal or proprietary rights);
  • Ensuring that your site complies with all applicable national, state, regional and local laws and regulations, including any codes of practice applicable to your marketing and displaying content on your website, and that your website clearly and conspicuously displays a website term of use and privacy policy (“Legal Notices”). Etsy may suspend your Creator Collective account and/or withhold commissions if it determines you are in violation of any of the conditions contained in this Section 3.

Paid Ads

Showshul will never run your content as an ad without getting proper consent from you, highlighting a time restriction for ad usage rights. This is typically done via email and then on the social media platform of choice (i.e. for TikTok Spark Ads, Creators will have the option to give Showshul usage rights over a certain period, and then send across an authorisation code for Showshul to “boost” said video). Showshul has the right to terminate Paid Ads at any given time.

The following content will not be considered for our Paid Ads Programme:

  • Content that violates or infringes upon the rights of any third party (including, but not limited to, copyrights, trademarks or proprietary rights) as well as recognisable content (characters, logos, brand names, music Creator does not own rights to, etc,.);

Items that do not pass Showshul internal vetting policy or items that are vintage and are of small quantities;

Showshul Creator Credit Policy

1. Overview

This policy outlines the credit allocation, usage guidelines, and obligations for creators participating in Showshul’s influencer marketing program. The policy is designed to provide clear guidance on how up to £250 in credits will be granted, utilized, and monitored.

2. Credit Allocation based on existing social media

  • Tier 1: Creators with 2,500 – 4,999 followers and a 1%+ engagement rate on any social media platform. They are eligible for a budget of £50 – £100 to purchase items for content creation.
  • Tier 2: Creators with 5,000 – 9,999 followers and a 2%+ engagement rate on any social media platform. They are eligible for a budget of £100 – £200 to enhance their content creation efforts.
  • Tier 3: Creators with 10,000+ followers and a 2%+ engagement rate on any social media platform. A personalized meeting is scheduled to discuss a tailored budget and collaboration opportunities.
  • Tier 4: Creators with 25,000+ followers on any social media platform are offered custom partnerships, including higher budget allocations, paid promotions, collaborative product lines, and exclusive event access, emphasizing the strategic value of their collaboration with Showshul.

3. Credit Distribution

Initial Credit Allocation:

  • Upon approval into the program, creators will receive an initial credit of £50. This credit is granted to facilitate the first purchase of items from Showshul’s platform, which will be used to create and showcase User-Generated Content (UGC).
  • The initial credit is intended to encourage creators to begin their collaboration with Showshul and to test the platform’s offerings, ensuring that they have the necessary resources to create high-quality content.

Subsequent Credits:

  • Following the successful publication and approval of the first UGC, creators will be eligible for additional credits. These subsequent credits are also issued in £50 increments.
  • Each installment of £50 will be credited to the creator’s account only after the previous UGC has been posted, reviewed, and approved by Showshul’s content management team.
  • This process ensures that credits are only awarded to creators who are actively producing content, maintaining a continuous engagement between the creator and Showshul.
  • Credits will continue to be awarded until the total amount reaches the maximum credit limit applicable to the creator’s tier, upto £250.

Total Credits:

  • The cumulative credit a creator can earn is capped at £250. This amount is structured to support ongoing content creation efforts while incentivizing creators to remain active and engaged.
  • The tier a creator falls into will determine the speed at which credits can be accumulated, as higher-tier creators may have more frequent UGC publishing opportunities.

4. Usage of Credits

Purpose:

  • Credits are strictly for the purchase of items available on Showshul’s platform. These items should be selected with the intent of incorporating them into UGC that aligns with the creator’s content style and audience preferences.
  • The use of credits is monitored to ensure they are being used for their intended purpose: to enhance the quality and authenticity of the content being created.

Time Frame:

  • Creators must publish their UGC within 30 days of receiving each credit instalment. This time frame ensures that content creation is timely and relevant, reflecting current trends and interests.
  • If the content is not published within this period, the creator will no longer be eligible for additional credits until the required UGC is posted.
  • The 30-day window also helps maintain a consistent flow of new content on Showshul’s platform, benefiting both the creator and the marketplace.

5. Obligations & Penalties

UGC Creation:

  • Creators are contractually obligated to create and post UGC within 30 days after using the credits to purchase items. Failure to do so will result in Showshul raising a bill equivalent to the credit amount used.
  • The bill will be calculated based on the value of the credits that were allocated but not utilized as agreed. This clause ensures that creators remain committed to producing content in exchange for the financial support provided by Showshul.

Monitoring:

  • Showshul will actively monitor the posting of UGC and the use of credits to ensure compliance with the policy. This includes tracking deadlines, reviewing content quality, and verifying that credits are being used as intended.
  • Monitoring is in place to protect both Showshul and its creators, ensuring a fair and transparent process. Creators who consistently meet or exceed expectations may be eligible for additional opportunities, such as feature placements or promotions.

6. Additional Terms

Contractual Agreement:

  • By accepting the credits, creators agree to all terms and conditions outlined in this policy. This agreement is legally binding and forms part of the broader collaboration agreement between the creator and Showshul.
  • The agreement emphasizes the creator’s commitment to producing high-quality content in exchange for financial support, fostering a mutually beneficial relationship.

Termination of Credits:

  • Showshul reserves the right to terminate the allocation of credits if a creator fails to comply with the terms of this policy. This may include repeated failure to post UGC within the stipulated time frame, misuse of credits, or any other breach of contract.
  • Termination of credits may also occur if a creator’s engagement rate falls below the required threshold for their tier, or if their content no longer aligns with Showshul’s brand values or goals.

7. Contact Information Creators are encouraged to maintain open communication with their designated Showshul representative for any questions, clarifications, or support. This ensures that any issues or challenges are addressed promptly, allowing the creator to focus on producing quality content.

Buyer FAQs

Order, Shipping& Delivery

I have placed an Order. How do I know if it’s confirmed?

Once your order has been placed, you will receive a confirmation Email and SMS. It will include your order number and estimated time of delivery.

Can I modify my order after I have placed it?

Unfortunately, after the order is placed, you cannot add new products to the order, but you can always place a new order for the desired products. If you wish to remove products from your order, please contact us at customer support to cancel the order so that a fresh order can be placed.

How do I check the status of my order?

You can track your order through multiple ways, mentioned below:

  • Please tap on “My Orders” section under right side menu of Website/M-site to check your order status.
  • You can track your order through the specific link sent to you via SMS and Email, after the order is shipped.
  • You can contact our Customer Care and we’ll confirm the tracking details with status.

How are orders placed on Showshul delivered to me?

All orders placed on Showshulare dispatched through our courier service provided by the seller.

Will I get a call before delivery is attempted?

Yes, you will receive a call on the day the delivery is to be attempted. In case you are not available at your address, you can ask the courier to deliver the products the next day.

How long will my order take to arrive?

We aim at delivering the products as fast as we can. It generally takes 5-7 working days to make the delivery. However, due to unforeseen circumstances like bad weather, flight delays and improper logistics infrastructure etc. the delivery might take longer.

Can you expedite my product as a priority?

The expedited delivery varies from region to region. If you want us to expedite your product, give us a call at customer support.

Can I place a COD Order?

Currently we are not accepting COD orders. Only prepaid orders can be placed.

Can Showshul Cancel/revoke my order?

The Showshul holds the complete right to change/withdraw/revoke/cancel any order or offers at any given time without any prior knowledge or information to the customers.

I have received a partial item/partial order or Void packet?

Kindly reach out to us for Customer care within 48 hours of delivery failing which the claim will not be entertained. Whilst we investigate, request you to please make note of the below pointers:

  • Please do not use the item for which a claim is being raised.
  • You may be required to information’s like, short description of the case (A few questions will be asked to help us understand the scenario).
  • The snapshots of the packet and other boxes If any (Try to cover the sides which look tampered/damaged as per the Users.
  • The refund for prepaid orders will be done after the investigation.

You may not be liable for a refund, if buyer falls in any of the scenarios stated below:

  • Failure to provide adequate information about the case.
  • Failure to provide snapshots of the packet and box (if any)
  • If a pilferage delivery was received, pilferage claims must be made the same day.
  • You must not dispose of the packaging for 3 – 4 days post – delivery. We might need to pick up you’re packaging for investigation at our end.
  • You have used the item for which the claim was raised.

In the case of a component missing from a multi-component item. Only an exchange return option would be provided basis serviceability and product type.

Order Cancellation

What is Showshul’s Cancellation Policy?

You can now cancel an order within 24 hr after placing the order or as long as the cancel option is available on Website/M-site. This includes items purchased on sale also. Any amount paid will be credited into the same payment mode using which the payment was made

Can I modify the shipping address of my order after it has been placed?

Please give us a call at customer support for any modification.

How do I cancel my Order?

Tap on “My Orders” section under the main menu of your Website/M-site and then select the item or order you want to cancel.

I just cancelled my order. When will I receive my refund?

For payments made via Credit Card, Debit Card, Net Banking, or Wallet you will receive refund into the source account within 7-10 days from the time of order cancellation. If payment was made by redeeming Stripe wallet balance, then refund will be instant post order cancellation.

Returns and Exchange

To return a product to Showshul, please follow these steps:

Create a ‘Return Request’ under “My Orders” section of Website/M-site. Follow the screens that come up after tapping on the ‘Return’ button. Note the Return ID we generate at the end of the process. Keep the item ready for pick up or ship it to us basis on the return mode

We offer a pick-up facility in selected locations based on our courier serviceability.

If the reverse pick-up option is not available at your location, you can self-ship the product to us.

How do I place an exchange request on Showshul?

Currently we not exchanging the item, you can only return the product.

What is Instant Refunds?

Upon successful pickup of the return product at your doorstep, Showshul will instantly initiate the refund to your source account or chosen method of refund. Instant Refunds is not available in a few select postal codes and for all self-ship returns. Your bank may take 7-10 working days to reflect the amount in your account.

Why have I not received my Refund despite Instant Refunds policy?

For refunds taken into source accounts via UPI & Wallet, your refund will reflect instantly (48hrs in case of delay). For refunds taken to source accounts (that is Credit Card, Debit Card and Net banking), your refund may take 7-10 days to reflect in your account depending upon your bank partner.

How long would it take me to receive the refund of the returned product?

The refund amount is expected to reflect in the customer account as per the following timelines:

  1. NEFT – 1 to 3 business days post refund initiation
  2. Showshul Credit – Instant
  3. Online Refund – 7 to 10 days post refund initiation, depending on your bank partner
  4. Stripe wallet –Instant

Please note, Showshul initiates the refund upon successful return pick up, or after the returned item has reached us and quality check is successful. Therefore, the refund initiation time may vary by the time taken by the courier partner to deliver the return to a Showshul seller. In case of any refund discrepancies, Showshul may, at its sole discretion, request you to share with us a screenshot of your bank statement.

Does Showshul pick up the product I want to return from my location?

Currently, we pick up products only from selected Postal Codes. If your area Postal codes are serviceable, you will be able to select the pickup option when you create a Return Request on Website/M-site.

We will pick up the return within 2 – 3 days from the request placement date.

Please have the return shipment ready.

How can I Self-Ship the product to Showshul?

If your area postal code is not serviceable for pickup, you will need to self-ship the return item via any reliable courier partner at your won cost. Please ensure to place a sheet of paper with the details of Order ID and Return ID for each item included in the package. Therefore, please ensure that scan copy of courier bill/receipt is shared via Contact us option available on Website/M-site. The courier bill/receipt should satisfy the following conditions for successful processing:

It should capture the weight of the return package.

Residential/office address, destination address, shipment date, amount and other details should be mentioned.

The information on the receipt should NOT be edited/over-written.

This is subject to your returns being inspected and successfully processed upon receipt at our end.

Where should I self-ship the Returns?

You can send the return to the seller address given in the packaging label or invoice. Kindly do not send it to any other address as the return package will not be treated as accepted.

Why has my return request been declined?

This may happen if the item you returned is used, damaged or original tags are missing. In the event that the return request is declined, the user shall not be eligible for a refund, and Showshul assumes no liability in this regard. For more details, please call our customer care.

Why did the pickup of my product fail?

We make three attempts to pick up the item, if the item is not picked up in the third attempt, Pickup request will be marked as failed. You can initiate a new return request, if the item meets the return criteria and is within the specified return/exchange period (check product details page for the same). For more details, please call our customer care.

Why is my returned product re-shipped?

This may happen if the item you have returned is used, damaged or original tags or RRP tags are missing. If you fail to accept the receipt of the re-shipped item, you shall continue to be not eligible for a refund, and Showshul assumes no liability with respect to the return or refund for the said re-shipped item. For more details, please call our customer care.

The following products return will not be possible for buyer: 

  • Categories like innerwear, lingerie, socks and clothing freebies 
  • Customized order  
  • Any consumable item which has been used or installed 
  • Items that are returned without original packaging, freebies or accessories 
  • Product with tampered or missing serial numbers 
  • Product damaged because of use 
  • Product received is not in the same condition as seller shipped to the buyer 
  • Return request is made outside the specified time frame. 
  • Digital Products

Seller Cancellation & Return Policy

At Showshul, we strive to ensure a smooth and transparent buying experience for our customers. To maintain the integrity of our platform and uphold high standards of service, we have established the following cancellation and return policy for sellers:

Cancellation:

Some of the cancellation affects the business of both, the seller, as well as Showshul. If the buyer places an order and cancels it within 24 hours before dispatch, the full amount has already been paid by the buyer; the full amount is refunded to the buyer. Even the tax is automatically reversed. However, in certain cases the cancellation charges will be applicable from the seller account. In such a scenario, below charges may occur-

CancellationCancellation charge (Payment Gateway)
Buyer placed an order, but cancelled within 24hrYes
Buyer placed an order, but cancelled after 24hrNo
Buyer placed an order, but seller cancelled itYes
Showshul CancelledNo

How to prevent such cancellation charges?

To avoid cancellation charges, sellers are advised to take the following measures:

  • Maintain Accurate Inventory: Keep stock records up-to-date to prevent accepting orders for items that are not currently in inventory.
  • Ensure Timely Delivery: Deliver top-quality products promptly to minimize returns and cancellations, thereby improving seller ratings on seller360 and enhancing customer satisfaction.

Seller cancellations do have an adverse impact on the seller and Showshul. A seller, in order to improve their ratings on seller360, as well as to increase customer satisfaction, should put in all efforts to ensure that returns and cancellations are minimized by delivering top quality products well within the time frame.

Return:

There will be two types of return: 

  1. Courier Return: When a buyer refuses to accept the order, resulting in its return without delivery.
  2. Buyer Return: When a buyer returns the item after delivery due to reasons such as receiving the wrong product, different color, different size, etc. 

In certain cases the cancellation charges will be applicable from the seller. In such a scenario, below charges may occur-

ReturnReturn charge (Payment Gateway)
Buyer received a wrong/incomplete itemYes
Buyer received a damaged itemYes
Buyer received a defective itemYes
Buyer received an item that does not match its descriptionYes
The product arrived too lateYes
Buyer change his mind or no longer want the itemYes
The item doesn’t fit as expectedYes
Buyer made a wrong selection during the purchaseYes
The item is no longer needed or wanted by buyerYes
Buyer simply do not like the item after receiving itYes

Canceled returns-

If a buyer contacts you directly to cancel a return request, ask them to cancel it through their Showshul account. You will get an email when customers cancel pending requests.

Seller Return Policy-

All the products sold on Showshul should be brand new & 100% genuine. Showshul return policy covers the Buyer against damaged, defective and not as described products.

CategoryReturn Days
Lifestyle: Watch, T-Shirt, Footwear, Short, Dress, Kid’s (Capri, Shorts & Tops), Men’s (Ethnic Wear, Shirt, Formals, Jeans, Clothing Accessory), Women’s (Ethnic Wear, Fabric, Blouse, Jean, Skirt, Trousers, Bra), Bags, Raincoat, Sunglass, Belt, Frame, Backpack, Suitcase, Luggage, Jewelry, Footwear Accessories, Travel Accessories, Watch Accessories etc.14 days (May vary bases on seller/product nature) Refund, Replacement or Exchange *Replacement or exchange if applicable
Home: Home Improvement Tools, Household Items, Home décor, Furnishing14 Days (May vary bases on seller/product nature)
Gift Item14 Days (May vary bases on seller/product nature)

The following reason can be possible for return by buyer.

  • Buyer received a wrong/incomplete item
  • Buyer received a damaged item
  • Buyer received a defective item
  • Buyer received an item that does not match its description
  • The product arrived too late
  • Buyer change his mind or no longer want the item
  • The item doesn’t fit as expected
  • Buyer made a wrong selection during the purchase
  • The item is no longer needed or wanted by buyer
  • Buyer simply do not like the item after receiving it

Items are eligible for Free Return and seller will be responsible to pay the return cost, if-

  • Buyer received an incorrect item.
  • Buyer received a damaged item.
  • Buyer received a defective item.
  • Buyer received an item that does not match its description.
  • The product arrived too late. (After 7 days following the originally expected delivery date).

Items are not eligible for levy refund fee & seller will be not responsible to pay return cost, if-

  • Buyer change your mind or no longer want the item.
  • The item doesn’t fit as expected.
  • Buyer made a wrong selection during the purchase.
  • The item is no longer needed or wanted.
  • Buyer simply do not like the item after receiving it.

Showshul reserves the right to modify or update its cancellation and return policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on the Showshul platform. We encourage users to review the policy periodically to stay informed about any updates or amendments.

Seller Refund Policy

1. Factors Affecting Refund Amount: 

  • Condition of the Returned Item: The refund amount may vary based on the condition in which the item is returned. Sellers reserve the right to assess the returned item’s condition to determine the appropriate refund. 
  • Duration of Ownership: Refunds may be affected by the length of time the customer had the product in their possession before initiating the return. This factor may influence the eligibility for a full or partial refund. 
  • Original Payment Method: Refund methods and timelines are determined by the original payment method used for the purchase. Different payment methods may have varying processing times for refunds. 

2. Refund Processing Time: 

  • If the buyer chooses to receive a refund after returning the item, it may take an additional 3-5 business days to process the return before the refund is issued. 

3. Refund Methods and Timeframes: 

  • Credit Card: Refunds to credit cards typically take 3 to 5 business days to reflect in the buyer’s account. 
  • Debit Card: Refunds to debit cards may take up to 10 business days to appear in the buyer’s account. 
  • Showshul Gift Card: Refunds to Showshul gift cards are processed immediately and refunded to the buyer’s gift card balance. 
  • Prepaid Credit Card: Refund timeframes for prepaid credit cards vary by issuer and may take up to 30 days to appear in the buyer’s account. 
  • Reward Points: Refunds in the form of reward points may take up to 5 business days to be credited back to the buyer’s reward point balance. 

4. Issuing a Refund: 

  • A refund can be issued once the returned item has been received and inspected by the seller. 
  • If the seller allows the buyer to keep the product, a refund can be issued immediately. 

5. Return of Product: 

  • If the seller requires the return of the product, the buyer must wait until the item is received by the seller before a refund is issued. 
  • Upon receiving the returned product, Showshul will promptly process the buyer’s refund within 48 hours. 

6. Monitoring Refunds: 

  • To ensure a positive experience for buyers, sellers are encouraged to actively monitor refunds and ensure the timely delivery of the correct order. 

7. Policy Changes: 

  • Please note that this refund policy is subject to change at the discretion of the seller. Any updates or modifications to the policy will be communicated to sellers and buyers accordingly. 

Seller Onboarding Policy

1. Shop email address and phone number

  • The email address and mobile number provided while registering becomes the default primary contact number where all business updates from Showshul will send. However, you can change your primary contact detail post registration through seller portal.

2. Shop Name

  • Shop name is the display name by which buyers will know you on Showshul.com
  • The seller will not be allowed to change shop name post registration.

3. Company Name

  • A company name is the legally registered name of your business or company. Your VAT registration certificate must bear the company name.

4. Shop address

  • Your order will be fetched by the logistics partners from your given shop address. You can change your shop address post registration by emailing or calling our seller support.

5. ID & Signature verification-

  • Provide you VAT id and upload the VAT documents.
  • Create or upload your signature

That’s all you require to register your store on Showshul.

Why need VAT certificate?

Depending on the nature of your business, the seller will be required to register for a VAT number in a European country as per the regulations. This depends on multiple factors, some of which are place of business establishment, fulfillment model, and your annual sales. Having awareness of various VAT requirements, and knowing how to comply with them, will contribute to a frictionless selling experience on Showshul.

VAT Information:

Where is your business established?

You need to register for VAT in the UK if:

  • You store goods in the UK; and
  • You sell them to consumers based in the UK; and
  • Your sales exceed the UK domestic VAT threshold of £85,000.

You need to register for VAT in the UK if:

  • You sell goods that you store in the UK to customers based in the EU.
  • You may also need to register for VAT separately in other EU countries if:
  • You sell goods to consumers in other EU countries.

You must register if:

  • Your total VAT taxable turnover for the last 12 months was over £85,000 (the VAT threshold).
  • You expect your turnover to go over £85,000 in the next 30 days.

You must also register (regardless of VAT taxable turnover) if all the following are true:

  • You’re based outside the UK
  • Your business is based outside the UK
  • You supply any goods or services to the UK (or expect to in the next 30 days)

You can choose to register for VAT if your turnover is less than £85,000 (‘voluntary registration’). Please visit the website at https://www.gov.uk for more update and current VAT threshold limit.

If you do not meet the VAT threshold and wish to sell without VAT, please contact our seller support team at [email protected] or +44 7723501691 for further assistance.

Mobile TOS ( Mobile Terms Of Services)

Mobile Terms of Service

Crimsonbeans Ltd

Last updated: Sept. 11, 2024

The Crimsonbeans Ltd mobile message service (the “Service”) is operated by Showshul   (“Crimsonbeans Ltd”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Crimsonbeans Ltd’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Crimsonbeans Ltd through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Crimsonbeans Ltd. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Showshul or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Crimsonbeans Ltd mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Showshul or email [email protected].

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Seller Payment Policy

Showshul Payments facilitates transactions between buyers and sellers on http://Showshul.com by offering a variety of secure payment methods. This document outlines the payment methods accepted, payment processing timelines, and policies related to payouts and returns.

Accepted Payment Methods:

At our UK online marketplace, we accept various payment methods to provide flexibility and convenience to our users. Buyers can make payments using credit/debit cards, Showshul Gift Card, Showshul Credit, Showshul Coupon, Some bank transfer services, Stripe payment gateway (where available).

Payment Processing Timelines:

Our payment processing timelines are designed to ensure timely and efficient transactions. Payments are initiated promptly after a successful sale, and sellers can expect funds to be transferred to their accounts within a specified timeframe i.e 14+2 days (14 days return policy). Typically, payments are processed within 16 business days of the item being delivered to the buyer. Please note that weekends, bank holidays, and other factors may affect payment processing times.

Currency and Conversion:

All transactions on our platform are conducted in GBP (British Pound Sterling), the official currency of the United Kingdom. We do not accept international transactions. Unfortunately, we do not accept international transactions at this time.

Payment Security:

The security of our users’ payment information is of utmost importance to us. We employ robust encryption technologies, maintain PCI compliance, and utilize advanced fraud detection systems to safeguard payment data. Additionally, our platform offers buyer protection policies and mechanisms for resolving disputes related to payments, ensuring a secure and trustworthy payment environment for all users.

Payment-related Fees:

We maintain transparent pricing and fee structures. For payment processing, we partner with Stripe, a leading payment gateway. Transaction fees are directly passed on at Stripe’s standard rates without any markup. For a detailed list of these charges, please refer to our separate document on Stripe transaction fees. Sellers enjoy commission-free transactions. Read our Fees Policy for details.

Payment Hold and Release:

In certain situations, such as pending resolution of disputes or verification of transactions, payments may be placed on hold temporarily. Once the issue is resolved, held payments will be released to the respective parties according to our standard processing timelines within 15 days. We aim to minimize payment holds and delays while prioritizing the security and integrity of transactions on our platform.

Refunds and Returns:

Our platform facilitates refunds and returns in accordance with our refund policy and applicable consumer protection laws. Refunds are processed promptly upon approval, and the refunded amount will be reflected in the buyer’s payment account. In the event of a return request, the related payout may be temporarily put on hold until the return is resolved, after which the payment will be released to the seller as per our standard processing timelines.

Payment Policy Compliance:

To ensure a smooth payment experience for all users, we expect compliance with our payment policies and guidelines. Users are encouraged to familiarize themselves with our policies to avoid any issues with payment processing and account management. Non-compliance with our payment policies may result in account restrictions, suspension, or termination.

Communication and Support:

Our dedicated customer support team is available to assist users with any payment-related inquiries or issues they may encounter. Users can contact our support team via email or phone for prompt assistance. Additionally, we provide comprehensive resources, FAQs, and help guides to address common payment questions and concerns.

Legal and Regulatory Compliance:

We are committed to upholding the highest standards of legal and regulatory compliance in our payment operations. Our payment policies adhere to relevant UK laws and regulations governing online payments, consumer protection, and data privacy. We continuously monitor regulatory developments and update our policies accordingly to ensure compliance and protect the interests of our users.

Updates and Amendments:

We reserve the right to update or amend our payment policy as necessary to reflect changes in our platform, regulatory requirements, or industry best practices. Any updates or amendments to the payment policy will be communicated to users through email notifications, platform announcements, or updates to our website. Users will have the opportunity to review and acknowledge revised policies before they take effect.

Conclusion:

Our payment policy is designed to provide clarity, transparency, and security in all payment transactions conducted on our platform. By adhering to our accepted payment methods,

processing timelines, and payment-related policies, users can engage in transactions with confidence, knowing that their payments are handled with care and integrity.

This detailed payment policy outlines the terms and procedures governing payment transactions on our UK online marketplace, ensuring a seamless and secure payment experience for all users.

Shipping Policy (Self-Ship)

1. Packaging and Dispatch: 

  • Sellers are responsible for ensuring proper packaging of items to prevent damage during transit. This includes using appropriate packaging materials such as boxes, bubble wrap, or padding. 
  • Items must be dispatched within 24-48 hours after they are sold, in accordance with the specified processing time set by the seller. 

2. Shipping Address: 

  • Sellers must provide an accurate shipping address based on the buyer’s details provided during checkout. Any errors in the shipping address may result in delays or non-delivery of the item. 

3. Postage Costs and Processing Time: 

  • Sellers are responsible for covering the shipping costs associated with the delivery of their products. It’s important to calculate shipping costs based on the destination, weight, and dimensions of the package. 
  • Sellers must specify the processing time accurately to manage buyer expectations.  

4. Compliance with Regulations: 

  • Sellers are required to comply with all the delivery regulations applicable to the shipment. This includes adhering to any restrictions or requirements for shipping certain items to specific regions or countries. 

5. Shipping Method: 

  • Sellers are responsible for selecting and arranging a suitable courier service for the buyer’s order. This may involve choosing a reliable courier company with a track record of timely deliveries and good customer service. 

6. Tracking Information: 

  • After dispatching the item, sellers must promptly upload all tracking-related information from their Seller 360. Providing tracking details allows buyers to monitor the delivery status of their order and helps ensure transparency throughout the shipping process. 

7. Shipping Cost: 

  • The shipping cost will be borne by the seller. Therefore, sellers are advised to accurately calculate shipping fees based on the size, weight, and destination of the package.  
  • It’s important to factor in all relevant expenses, including courier fees and packaging materials, when determining shipping costs. 

8. Item Weight Calculation: 

  • Sellers must accurately calculate the weight of each item for shipping purposes. The item weight will be determined based on its actual weight or volumetric weight, whichever is higher. This ensures that shipping charges are calculated correctly and reflect the true cost of shipping the item. 

9. Volumetric Weight Calculation: 

  • To determine the volumetric weight of the package, sellers can use the Volumetric Weight Formula: Length x Width x Height (cm)/5000. Volumetric weight calculations help ensure accurate shipping charges, especially for lightweight items that occupy a large volume. 

10. Responsibility for Shipping Charges: 

  • Sellers are fully responsible for all shipping-related charges associated with the delivery of their products.  
  • This includes courier fees, packaging materials, and any additional costs incurred during transit. Sellers should factor these expenses into the overall pricing of their items. 

11. Quality Assurance: 

  • Sellers must take all necessary precautions to ensure the quality of packaging and handling to maintain the integrity of the products during shipping. This includes securely packaging items to prevent damage, labeling packages clearly, and adhering to best practices for handling fragile or delicate items. 

12. Policy Changes: 

  • Showshul reserves the right to change or modify this shipping policy at any time without prior notice. Sellers are encouraged to regularly review the policy to stay updated on any revisions or amendments 

By opting for self-ship, sellers acknowledge and agree to undertake full responsibility for the shipping process, including timely dispatch, accurate labeling, compliance with shipping regulations, and covering all associated shipping costs. 

Showshul Advertising & Marketing Policy

By utilizing any of Showshul’s advertising services, you agree to this policy and our Terms of Use. Please note that this Advertising & Marketing Policy may change over time, as per the terms outlined in Showshul’s Terms of Use. Your continued use of Showshul’s services implies your acceptance of these changes. 

1. Showshul Ads Overview: 

Sellers can boost their visibility on Showshul’s platforms by purchasing Showshul Ads through the Seller360 in Ads Manager. Showshul Ads showcase a seller’s listings or shops prominently on Showshul’s websites and mobile apps. These ads appear in various locations, including users’ search results, based on four main ranking factors: search relevance, listing quality (ensuring compliance with Showshul’s policies), bids or budgeted amounts, and, for some listings, the likelihood of views or sales. Sellers have the option to promote selected or all of their listings or shops through Showshul Ads. 

Showshul’s Targeted Offers tool allows sellers to offer coupons to specific audiences who have interacted with their shop. 

2. Purchasing Showshul Ads: 

A. Showshul Ads Auction System

  • Showshul Ads operate on an auction-based system for ad space. 
  • Sellers set a daily budget, and Showshul enters bids on their behalf for ad space. 
  • The bid is the maximum amount a seller will be charged if a buyer clicks on their Showshul Ad. 
  • Bids are calculated based on seller-provided information (daily budget, selected listings) and other factors like search relevance and listing quality. 

B. Cost-Per-Click (CPC) Basis

  • Showshul Ads fees are charged on a cost-per-click basis. 
  • Sellers are charged only when a buyer clicks on their ad, not just when the ad is displayed. 
  • Sellers are responsible for paying for any clicks their ad receives. 

C. Budget Management

  • Sellers can set a daily budget, which cannot exceed a predetermined minimum set by Showshul. 
  • Sellers will not be charged more than their maximum budget on a daily basis. 
  • The bid management system uses “auto-bidding” to determine bid prices, ensuring a positive return on ad spends within the specified budget.  
  • Sellers may set a maximum cost per click that the auto-bidding system will not surpass if the product permits.  

D. Pausing Ads and Charges

  • Sellers have the option to pause their ad campaigns at any time. 
  • However, sellers are responsible for any charges incurred prior to pausing their campaign. 
  • Showshul does not provide refunds for charges related to clicked ads. 

E. Payment and Visibility 

  • Ad costs are visible in the seller’s payment account on Seller360, usually within 24 hours of incurring the fee. 
  • All bids and charges are made in Great Britain Pound (GBP) 

3. Setting a Showshul Ads Budget: 

  • It’s important for sellers to understand that Showshul does not guarantee sales or store visibility through Showshul Ads. 
  • Showshul Ads enhance visibility, but the success of listings depends on market dynamics. 
  • By using Showshul’s advertising services, sellers acknowledge and agree to these terms, understanding the auction-based nature of Showshul Ads, the cost structure, budget management, and the absence of guarantees regarding sales or visibility. 
  • Showshul reserves the right to change the terms of these advertising programs at any time, including addition of fees, addition or removal of platforms, or end the program (in whole or part) at any time. We will notify you of major changes. 
  • Showshul has the authority to automate parts or all of its advertising services. This includes combining bids across various parameters such as listings, regions, keywords, ad formats, and marketing channels. Sellers grant Showshul permission to automate these services, even if it involves replacing the parameters they have set. 
  • In the event of changes to advertising services, Showshul can transfer sellers’ bids, budgets, and campaigns to new programs to the extent possible. Sellers will be notified before any such transfer takes place. 
  • Sellers may have the opportunity to participate in beta tests of Showshul’s and third-party advertising services. These beta services are subject to separate terms provided to sellers as part of their participation in the program, in addition to the general Showshul policies. 

Sellers are advised to thoroughly understand and comply with these terms and disclaimers while utilizing Showshul’s advertising and promotional services. It’s crucial to acknowledge the potential for changes and to adhere to relevant policies and regulations. 

Promo Code Terms and Conditions

Percentage Off Promo Code: 

  • A percentage off promo code provides buyers with a discount calculated as a percentage of the item’s original price. 
  • Sellers can create percentage off promo codes for specific listings, category or entire products . 
  • Buyers can use the percentage off promo code on multiple eligible items until the code’s expiration date & code redemption limit given. 
  • Sellers can set a minimum purchase/quantity requirement for buyers to be eligible for the discount. 
  • Sellers can set an expiration date for the promo code. 

Money Off Promo Code: 

  • A money off promo code provides buyers with a fixed discount in monetary value on the item’s original price. 
  • Sellers can create money off promo codes for specific listings, category or entire products. 
  • Buyers can use the money off promo code on multiple eligible items until the code’s expiration date & code redemption limit given. 
  • Sellers can set a minimum purchase/quantity requirement for buyers to be eligible for the discount. 
  • Sellers can set an expiration date for the promo code. 

General Terms and Conditions for Showshul Promo Codes: 

1. Seller Responsibility: 

  • Sellers are responsible for creating, promoting, and distributing promo codes. 
  • Sellers must clearly communicate the terms and conditions of the promo code to buyers. 
  • The Coupon code can be used by any buyer who redeems the code and that a buyer can use a Coupon code on multiple listings and on multiple occasions until any expiration date and code redemption limit that you set when creating the Coupon. 

2. Buyer Eligibility: 

  • Buyers must meet the specified criteria (percentage off, money off or minimum purchase, minimum quantity as applicable) to use the promo code. 
  • Buyers must apply the promo code during checkout to receive the discount. 

3. Usage Restrictions: 

  • Promo codes cannot be combined with other offers, unless explicitly stated by the seller. 
  • Promo codes cannot be used for fee avoidance, including avoiding payment of Showshul transaction fees. 

4. Expiry and Validity: 

  • Promo codes have an expiration date set by the seller. 
  • Expired promo codes are no longer valid and cannot be redeemed. 

5. Compliance with Laws: 

  • Sellers must comply with all applicable laws, including buyer policy, when creating and promoting promo codes. 

6. Seller Accountability: 

  • Sellers are accountable for any issues arising from the use of promo codes, including disputes with buyers. 

7. Pausing Ads and Charges:  

  • Sellers have the option to pause their ad campaigns at any time. 
  • However, sellers are responsible for any charges incurred prior to redeem any coupon. 
  • Showshul does not provide refunds for charges related to clicked ads. 

8. Refunds and Adjustments: 

  • Promo code discounts will be deducted proportionally if a buyer receives a refund or adjustment for the purchase made using the promo code. 

9. Disclaimers: 

  • It’s important for sellers to understand that Showshul does not guarantee sales or store visibility through Showshul Ads. 
  • The performance of ads depends on various factors, including market demand, listing quality, and buyer behavior. 
  • Showshul Ads enhance visibility, but the success of listings depends on market dynamics. 
  • By using Showshul’s advertising services, sellers acknowledge and agree to these terms, understanding the auction-based nature of Showshul Ads, the cost structure, budget management, and the absence of guarantees regarding sales or visibility. 
  • Showshul reserves the right to change the terms of these advertising programs at any time, including addition of fees, addition or removal of platforms, or end the program (in whole or part) at any time. We will notify you of major changes. 
  • Showshul has the authority to automate parts or all of its advertising services. This includes combining bids across various parameters such as listings, regions, keywords, ad groups, and marketing channels. Sellers grant Showshul permission to automate these services, even if it involves replacing the parameters they have set. 
  • In the event of changes to advertising services, Showshul can transfer seller’s budgets, and campaigns to new programs to the extent possible. Sellers will be notified before any such transfer takes place. 

By creating and distributing promo codes, sellers acknowledge and agree to these terms and conditions. It’s important for sellers to ensure clarity, eligibility criteria, and compliance with all rules and regulations when offering promo codes to buyers on Showshul. 

Showshul Terms of Use

The Terms are a legally binding contract between you and Showshul. We have tried to make the terms of use on Showshul simple to understand and as useful and fair as possible. We want terms that you understand and can comply with.  If you have any thoughts on how we can improve our terms, then please do contact us by raising a support ticket.  

Showshul may change these terms at any time by posting changes online. Please review these terms regularly to ensure you are aware of any changes made by Showshul. Your continued use of Showshul.com after changes are posted means you agree to be legally bound by these terms as updated and/or amended. 

General Terms

1. You must be 18 years of age or older or you will not be able to enter into a legally binding contract to buy or sell via Showshul.  

2. If you register membership as a business [as a sole trader or partnership] on Showshul you must guarantee that you personally have the authority of the business to agree to the terms of use.   

3. These terms shall be governed by and interpreted in accordance with the law of United Kingdom.  

Electronic Communications:

4. When you use certain Showshul Services, or send e-mails to us, you communicate with us electronically. You consent to receive communications from us electronically. We may communicate with you by e-mail, by posting notices on our websites, by delivering notifications through our mobile applications or through other electronic means. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.  

5. You must not use Showshul for any illegal or unauthorized purpose and you agree to comply with all ‘local’ laws regarding online conduct and acceptable content such as libel law and must comply with all local jurisdiction.  

6. You must not breach any laws, sell any counterfeit items or otherwise infringe the copyright, trade mark or other rights of third parties.  

7. You must not threaten, intimidate, harass or otherwise abuse any other Showshul user.  

8. You are responsible for maintaining that the content you submit is your own and is not owned by others.  

9. You must not modify or adapt or ‘hack’ Showshul.com or seek to create another website or communication to users that implies it is associated to Showshul.com.  

10. You must not produce unwanted communications [spam] to other users of Showshul. 

11. You are responsible for keeping your password secure.  

12. You must not transmit or seek to transmit any viruses or worms or any code that seeks to alter the behavior of the Showshul site or that is in any way destructive.  

Liability:

13. Under no circumstances will Showshul be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of Showshul regardless of the form of action.  

Content and Copyright:

14. You [“the user”] in using Showshul allow Showshul the right to re-use, edit, modify, re-purpose and re-publish the content. “You” retain rights over copyright of all such content yet provide a license for Showshul to use this content both on and offline in perpetuity.  

15. You must not post, list or upload false, inaccurate, misleading or defamatory content (including personal information).  

16. You must not copy, modify, or distribute Showshul’s copyrighted works or trademarks, or other content from the Site, without our express consent.  

17. Showshul may change or remove content (“content” includes, for example, items, item descriptions, and other information on the site) and accounts containing content that Showshul determines to be unlawful, offensive, threatening, libelous, defamatory, obscene or otherwise objectionable or violates any party’s intellectual property, the Terms of Use, the Privacy Policy or other policy documents and community guidelines as posted on Showshul.  

18. By submitting your content you grant Showshul a perpetual, royalty-free, non-exclusive, right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, make available to the public, and exercise all copyright and publicity rights with respect to your contribution worldwide and/or to incorporate your contribution in other works in any media now known or later developed for the full term of any rights that may exist in your contribution, and in accordance with privacy restrictions set out in the Showshul Privacy Policy. This will enable us to reproduce your work for the purposes of marketing the service and your work [for example: ‘adverts’; blog posts; printed and web related marketing material; books etc.].   

19. Your content must be your own original work which you have the right to make available and is not defamatory, does not infringe any law and indemnify Showshul against all legal fees, damages and other expenses that may be incurred by Showshul as a result of your breach of the above warranty.  

20. Exercise honesty with us. Provide accurate information about yourself. It’s prohibited to use false information or impersonate another person or company through your account.  

21. You’re responsible for your account. You’re solely responsible for any activity on your account. If you’re sharing an account with other people, then the person whose financial information is on the account will ultimately be responsible for all activity. If you’re registering as a business entity, you personally guarantee that you have the authority to agree to the Terms on behalf of the business. Also, your accounts are not transferable.  

22. Protect your password. As we mentioned above, you’re solely responsible for any activity on your account, so it’s important to keep your account password secure.  

Use of Our Services:

23. Don’t Use Our Services to Break the Law. You agree that you will not violate any laws in connection with your use of the Services. This includes any local, state, federal, and international laws that may apply to you. For example, it’s your responsibility to obtain any permits or licenses that your shop requires, and to meet applicable legal requirements in applicable jurisdiction(s). This includes the sale and delivery of your items, such as age verification upon delivery, where required by law.  

24. Pay Your Bills. You are responsible for paying all fees that you owe to Showshul. Except as set forth below, you are also solely responsible for collecting and/or paying any applicable taxes for any purchases or sales you make through our Services. Where applicable, Showshul will calculate, collect and remit value-added tax or VAT and sales tax. Some countries may refer to VAT using other terms, e.g. Goods and Services Tax (GST), but we’ll just refer to VAT, GST, and any local sales taxes collectively as “VAT”.   

25. Don’t Steal Our Stuff. You agree not to crawl, scrape, or spider any page of the Services or to reverse engineer or attempt to obtain the source code of the Services (including both Showshul Intellectual Property and Seller Content) without our express permission.   

26. Don’t Try to Harm Our Systems. You agree not to interfere with or try to disrupt our Services, for example by distributing a virus, excessive requests to our site or platform, or other harmful computer code.  

27. Follow Our Trademark Policy. The name “Showshul” and the other Showshul marks, phrases, logos, and designs that we use in connection with our Services (the Showshul Trademarks), are trademarks, service marks, or trade dress of Showshul in the United Kingdom and other countries.  

Seller Onboarding

28. In order to use our services, you must register and accept these Showshul Terms of Use. If your onboarding is not immediately confirmed, you will receive notification that you have been approved to receive services once we have reviewed your information.  

Shipping

29. When you receive notice that a buyer has paid for an item through a Managed Payments transaction, you must then ship or otherwise deliver your item in accordance with the agreed shipping method.  

Managed Payments Limitations:

30. We do not manage Offline Payment Methods. Offline Payment Methods are not covered by the Showshul Money Back Guarantee or similar Showshul buyer protection programs; additionally, we will not assist buyers or sellers with payment disputes in connection with Offline Payment Methods.  

Returns and Cancellations Refunds

31. If your buyer is entitled to a refund for a return or cancellation for a Managed Payments transaction, based on an agreement between you and the buyer or according to Showshul’s policies regarding such transaction, you authorize us to pay to the buyer the corresponding refund amount on your behalf.  

Disputes:

32. We will manage Disputes, as follows: When a Dispute is opened, we will notify you and ask you whether you choose to accept or challenge the Dispute. If you accept the Dispute, you agree to the reversal of the payment to the buyer. If you challenge the Dispute, Showshul will submit to the financial institution any relevant evidence you provide about the Dispute. You agree to provide timely information to assist in the Dispute resolution process and understand that your failure to provide requested information on the timeline we require and as specified by credit and debit card networks’ and other payment service providers’ rules could adversely impact the outcome of a Dispute investigation, up to complete forfeiture of the amounts in Dispute. If you accept the Dispute or if the buyer’s financial institution decides in favor of the buyer, the respective amount will be refunded to the buyer’s original payment method and charged to us. You must reimburse us for such charges, unless you are eligible for seller protection in which case you are not held liable for amounts refunded to the buyer. If you choose to accept the Dispute, we may still decide to challenge the Dispute in our discretion and at no additional costs to you.   

Fines, Penalties and Losses:

33. We are unable to manage payments for prohibited & restricted items. Before listing your item, you must ensure it complies with Showshul’s rules, applicable laws, and any additional restrictions imposed by credit card associations, network rules, or third-party payments service providers that we may use.  

Signature:

34. In instances where we are required to collect your signature to meet anti-money laundering and/or other legal requirements, we may (where not prohibited by applicable law) treat your acceptance of these Payments Terms of Use as the equivalent of you providing us your signature.  

Security; Third-Party Providers; Data Protection:

Security:

35. You acknowledge the importance of the security measures we put in place with regards to Managed Payments, and agree to comply with them. You are responsible for maintaining the security of all passwords, codes, or other login credentials used to access your Showshul account and the related Payment Services and, subject to Showshul’s seller protection policies, for any transactions made or actions taken using your Showshul account.  

36. If you become aware of an unauthorized payment transaction or of a delayed or incorrectly executed transaction, you must notify us immediately by using a contact method stated in the “Introduction” of these Payments Terms of Use, above. If you notify us by telephone of such a transaction, we may request written confirmation immediately following the notification. The notification shall be free of charge.  

Third-Party Providers

37. We may use our Affiliates or third-party service providers (for example companies that process payments and disburse settlements, perform risk assessments or compliance checks, verify identity, or validate payment or settlement methods) in different location to assist. Our Affiliates or third-party service providers may further outsource the services to other Showshul Affiliates or third-party service providers. In this context we may transfer your data to such Showshul Affiliates or third-party service providers to whom services are outsourced. At times, we may communicate to you through the Showshul Affiliate which provides the Showshul Services to you.  

Data Protection

38. Our performance of Payment Services entails the processing of your buyer’s personal data when a sale happens. With respect to such data processing, you, the Responsible Payment Entity, and the Payout Entity each act as a separate data controller/business under the applicable data protection laws. You agree to comply with your obligations as a data controller/business pursuant to the applicable data protection laws, and provide us with all such reasonable cooperation, information, and assistance as necessary for us to meet our requirements as a data controller/business.  

Collection of Fees and Other Amounts You Owe:

39. You authorize us to collect from you any amounts you owe us, our Affiliates (in particular the Affiliate which provides the Showshul Services to you), or third parties who, as separately authorized by you, provide services to you in connection with your use of the Showshul Services (such as shipping carriers). 

Amendment:

40. Showshul reserve all the rights to amend our policies of Use by notifying you of the changes in writing. Before the anticipated effective date of such change, we will notify you at least fourteen (14) days prior.  

Showshul Fees Policy and Promotion Programs

Introduction

Welcome to Showshul, the UK’s first social commerce marketplace dedicated to Lifestyle D2C brands. Our platform is designed to provide sellers with an efficient, cost-effective, and transparent way to reach customers. This document outlines the fees associated with selling on Showshul, along with our promotion programs and terms and conditions of service.

Fee Structure:

At Showshul, we’re committed to providing a platform that supports your business growth without imposing undue financial burdens. Here’s a detailed overview of our fee structure:

Shop Opening Fees:

● Fee: £0

● Description: Opening a shop on Showshul is completely free. We want to encourage D2C brands and online sellers of all sizes to join our community without the barrier of entry fees.

Listing Fees:

● Fee: £0

● Description: Listing your products on Showshul incurs no cost. You can list as many items as you like, allowing you to showcase your entire catalogue without worrying about additional fees.

Marketplace Fees on Sale:

● Fee: 0%

● Description: We do not take any marketplace fees on sales. Our mission is to support D2C brands by maximizing your profits and helping you grow your business on our platform.

Payment Gateway Transaction Charges:

● Fee: Varied (Charged as per Stripe’s standard rates)

● Description: For payment processing, we partner with Stripe, a leading payment gateway. Transaction fees are directly passed on at Stripe’s standard rates without any markup. For a detailed list of these charges, please refer to our separate document on Stripe transaction fees.

Shipping Fees:

● Fee: N/A

● Description: Currently, Showshul does not offer shipping or logistic services. Sellers are responsible for arranging their shipping, bearing the costs, and ensuring timely delivery to customers.

Guide for Promotion Programs for Sellers

Introduction

At Showshul, we have designed promotion programs to enhance your brand’s visibility, connect with engaged audiences, and boost your sales, all while prioritizing affordability and effectiveness. As part of our commitment to your success, we’re thrilled to introduce several pathways to promote your products, including our groundbreaking affiliate program, also know as TrendConnect.

Our aim is to simplify how you connect with customers while maximizing your profit margins. This guide breaks down the various sales channels available to you and outlines the commission structure, ensuring you have all the information needed to succeed.

Sales Channels on Showshul

Sales on Showshul can be generated through multiple channels, each offering unique opportunities for growth and engagement. Understanding these pathways allows you to strategize effectively and leverage the full potential of our ecosystem.

1. Self-Promotion & Organic Discovery

  • Self-Promotion: Leverage the power of your existing social media presence and personal networks to direct potential customers to your Showshul storefront. This method includes sharing your store or product links across various online platforms, engaging with your followers, and using SEO strategies to enhance visibility. The key advantage here is the direct connection you create with buyers, fostering loyalty and repeat business without incurring additional costs.
  • Organic Discovery on Showshul: Customers discover your products naturally while navigating through Showshul Web or Mobile application. This can happen via our intuitive search engine, category browsing, or featured listings on the homepage. Organic discovery is bolstered by optimizing your product listings with detailed descriptions, high-quality images, and relevant keywords. This channel benefits from Showshul’s internal marketing efforts and SEO, increasing visibility at no extra cost to you.

2. Paid Promotions

When you join Showshul, you automatically opt-in for paid promotions.

  • Showshul-Run Ads: We strategically place ads on social media, search engines, and other digital platforms to attract a wider audience to Showshul and, by extension, to your products.This approach uses sophisticated targeting to reach potential customers based on their interests, behaviors, and likelihood to purchase. Participating in this channel means your products are more likely to be seen by a broader, yet still targeted, audience.
  • Content Creator Referrals (TrendTribe): Engage with content creators within the Showshul ecosystem who produce authentic and compelling user-generated content (UGC) about your products. This content can range from reviews and unboxing videos to creative showcases, shared on both Showshul and creators’ social media channels. This method taps into the creators’ followers, extending your reach and adding a layer of trust and endorsement to your products.
  • Affiliate Marketing (TrendConnect): Through our affiliate program (named TrendConnect), influencers, content creators and affiliate marketers promote your products using unique links, earning a commission for sales they drive. This channel amplifies your reach across various platforms and audiences, leveraging the credibility and creativity of affiliates to influence purchasing decisions. It’s an effective way to scale your marketing efforts, as affiliates are motivated to produce and share content that converts, aligning their success with yours.

Understanding the Fees Structure for Promotion Programs

Hurray!! No Fees or comission on Organic & Direct Sales:

Sales generated through self-promotion or organic discovery on Showshul incur no fees. This zero-commission approach is designed to maximize your profits, rewarding your efforts in marketing your store and products.

All sales generated through your direct promotional efforts or through organic discovery on our website and mobile app are subject to absolutely no sales or promotion commission. This allows you to retain all profits, exemplifying our dedication to your financial success. Please refer commission structure explained in above part of this document for better clarity.

Commission on Paid Promotion Sales:

When you join Showshul, you automatically opt-in for paid promotions.

For sales resulting from content creator referrals,affiliate marketing and Showshul-run offsite ads , a commission of 10% + VAT applies. This fee structure is transparent and supports the cost of advertising, compensating content creators and affiliates, and further developing Showshul’s promotional capabilities. It’s an investment in broadening your reach and leveraging professional, creative efforts to boost your product visibility and sales.

Maximizing Your Potential on Showshul

Understanding and utilizing these sales channels can significantly impact your success on Showshul. Whether focusing on commission-free direct sales or leveraging the wide reach of paid promotions, each channel offers unique benefits to help grow your brand. Our platform is committed to supporting you at every step, providing the tools and guidance needed to navigate the digital marketplace effectively.

Maximizing Your Showshul Experience

  • Embrace Organic Promotion: Utilize your networks to promote your Showshul store and products, leveraging commission-free sales.
  • Engage with TrendConnet: Connect with our vibrant affiliate network to expand your reach.
  • Content is King: Encourage the creation of UGC via TrendTribe to enhance product visibility and appeal.

Questions and Clarifications

For any questions or to request clarifications regarding this document, fees, promotions, or terms and conditions, please contact our seller support team at [email protected].

Terms and Conditions

1. Introduction

These Terms and Conditions govern the participation of sellers (“Seller,” “you,” or “your”) on Showshul (“we,” “us,” “our,” or “Showshul”), the UK-based social commerce marketplace. By listing products and engaging in sales and promotional activities on Showshul, you agree to these T&C.

2. Promotion and Sales Channels

2.1 Direct and Organic Sales: Sellers may promote their Showshul storefronts through their own marketing efforts or benefit from organic discovery by buyers on the Showshul platform. These sales incur no commission fees, allowing sellers to retain all profits.

2.2 Paid Promotions: Sales generated through Showshul-run ads, content creator referrals (including the TrendTribe program), and affiliate marketing (via the TrendConnect network) are subject to a 10% commission fee plus applicable VAT. This fee covers advertising costs, creator and affiliate commissions, and supports the promotional infrastructure of Showshul.

3. Affiliate Program Participation

3.1 Mandatory Enrollment: Upon becoming a seller on Showshul, you are automatically enrolled for paid promotion program including TrendTribe, TrendConnect and Showshul offsite Ads. Participation is mandatory as part of the Showshul selling experience.

3.2 Affiliate Sales: Sales generated through the TrendConnect network & TrendTribe are subject to the conditions outlined in section 2.2.

4. Commission Structure

4.1 Zero Commission for Direct and Organic Sales: Sales achieved through direct seller promotion or organic discovery on Showshul are not subject to commission or promotion fees.

4.2 Fees on Paid Promotion Sales: A Fees of 10% plus VAT is applied to sales resulting from paid promotional efforts, as detailed in section 2.2.

5. Seller Obligations

5.1 Compliance: Sellers must comply with all applicable laws, regulations, and Showshul policies. This includes, but is not limited to, accurate product descriptions, adherence to consumer protection laws, and timely fulfillment of orders.

5.2 Intellectual Property: Sellers are responsible for ensuring they have the right to sell the products listed and that their listings do not infringe upon the intellectual property rights of others.

6. Showshul’s Rights

6.1 Modification of Terms: Showshul reserves the right to modify these T&C at any time. Changes will be communicated to sellers and will take effect upon posting to the Showshul platform.

6.2 Promotional Activities: Showshul retains the right to engage in promotional activities, including but not limited to affiliate marketing and content creator collaborations, to enhance the visibility and sales of seller products on the platform.

7. Dispute Resolution

Disputes between sellers and Showshul shall be resolved through direct communication and, where necessary, formal mediation. Both parties agree to seek amicable solutions before resorting to legal action.

8. Governing Law

These T&C are governed by the laws of the United Kingdom. Any disputes related to these T&C shall be subject to the jurisdiction of UK courts.

Training Document For Bulk Listing

Ready to list your bulk product. Its just simple & easy. Lets get started.

1. Log in to Seller360.

2. Click on the ‘Listing’ option from the left side menu bar.

3. Navigate to Listing management, here you can see and manage your existing listings if you have any.

4. To create a new listing, click on ‘Add New Listing.’

5. There are 3 Ways to Create Product Listings by using.

  • Add Single Catalog
  • Add Catalog in Bulk
  • Integrating APIs to connect with your existing system

In this process, you’ll learn how to list product in bulk. Click on “Add Catalog in Bulk”.

6. Search the category in search bar or can select the category by from the category list.

7. Download the excel template to convert your listing into Showshul format. All green highlighted column in the excel are mandatory format, rest are optional. Providing all the information in the excel will give better understanding of your product to the buyer. Now click on upload template file.

8. Next click on “Open Media Center” to upload the product image and create the image links. These links are required in the bulk listing template. Please note the image should be in the name of SKU, so that this will easy to identify the correct image of the given SKU in excel.

9. Also you can upload the image by creating folder of the images click on “Create” or can simply upload by clicking “Upload” button.

10. Once upload the image click on “Select all” or select the image which wants to create image link and click on “Download Files”.

11. Adjust the image link from the downloaded excel as per the SKU ID provided in the listing format. The excel will be download in below format.

12. Make sure you adjust the SKU ID and provide the correct image link from the downloaded excel to avoid any discrepancy in the listing. For example if you have multiple image available of one product and the multiple images uploaded in the media center then adjust the SKU ID as per below.

Image Name as per SKU ID
100232
100232_01
100232_02
100193
100193_01

Then provide the image links in the template as per below. Kindly note the first image link will be the first image of your product. Therefore paste the link whatever you want to show in first, second, third etc.

13. Once listing sheet is ready, click on “Upload” to upload the listing template. Do not change the file name or format.

That’s all, After that product or the catalog template is sent for Quality check, it will take up to 48 hours for the for completion of the QC process.

Training Document for Single Listing

Ready to list your products by using single listing? It’s just simple & easy. Let’s get started.

1. Log in to Seller360.

2. Click on the ‘Listing’ option from the left side menu bar.

3.Navigate to Listing management, here you can see and manage your existing listings if you have any.

4. To create a new listing, click on ‘Add New Listing.’

5. There are 3 Ways to Create Product Listings by using.

  • “Add Single Catalog”.
  • “Add Catalog in Bulk” and
  • Integrating APIs to connect with your existing system.

In this process, you’ll learn how to list a single product. Click on “Add Single Catalog”.

6. Enter your relevant product information on the Listing management page along with product images.

7. Select your brand in the drop-down list or click “Create” to register your brand.

8. Provide a detailed product description and the “Search Keyword Tags”.

9. Upload your product with clear images or videos (if available). To know our image guidelines, click on ‘Learn More’.

10. Now click on ‘Save and continue’ to proceed.

11. Provide details of your product variants, like color and size, and save it.

12. Fill in your product variants stock information and pricing detail and if the product images are the same, click on ‘Copy Images from Previous Page.’ If they’re different, upload new images.

13. Once all the information is filled out, click on ‘Send for QC.’

14. After submission it will take up to 48 hours for the completion of the QC process to live in Showshul.com.