Privacy Policy

At https://Showshul.com, we are extremely proud of our commitment to protecting your privacy. We value your trust in us and work hard to earn your confidence so that you can enthusiastically use our services and recommend your friends and family to participate in dealing with us. 

Showshul is the trading name of Crimsonbeans Ltd. (registered in England and Wales| Company Number: 14038309, registered address 33, Hanworth Road, Sunbury-On-Thames, TW16 5DA).

Please read the following statement to learn about our information gathering and dissemination practices. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with data protection laws.

1. Information We Collect

We collect various types of information to provide and improve our services. This may include:

• Personal Information: such as your name, email address, postal address, phone number, payment information, and other information you provide when registering or making a purchase.
• Transaction Information: details about transactions conducted through our platform, including product details, purchase history, shipping information, and communication records.
• Usage Information: information about how you interact with our platform, such as browsing activity, search queries, preferences, and device information.
• Communications: correspondence and feedback you provide to us, including emails, messages, and reviews

2. How Showshul Use Your Information?

We use the information we collect for various purposes, including to:

• Provide and maintain our services, process transactions, and fulfill orders.
• Personalize and improve your experience on our platform, including product recommendations and marketing communications.
• Communicate with you regarding your account, orders, updates, and promotional offers.
• Protect our platform, prevent fraud, enforce our policies, and comply with legal obligations.
• Analyze usage trends and performance metrics to optimize our services and enhance security.

3. Sharing Your Information

We may share your information with third parties for the following purposes:

• Service Providers: to facilitate transactions, process payments, deliver orders, provide customer support, and perform other services on our behalf.
• Sellers: to fulfill orders, process refunds, and communicate with you regarding product inquiries, shipping updates, and customer service.
• Legal Compliance: to comply with applicable laws, regulations, legal processes, or governmental requests, and to protect our rights, property, and safety.
• Business Transfers: in connection with a merger, acquisition, restructuring, sale of assets, or other business transition, your information may be transferred as part of the transaction.

4. Seller Use of Customer Data

We work with third-party sellers to fulfill orders and provide products or services through our platform. These sellers may have access to certain personal information of our customers, such as name, address, and contact details, for the purpose of order processing and fulfillment.

• Use Limitation: Sellers are required to use customer data solely for the purpose of fulfilling orders and providing products or services purchased through our platform. They are prohibited from using customer data for any other purpose without explicit consent.
• Contractual Obligations: We have contractual agreements in place with sellers that outline their responsibilities regarding the handling and protection of customer data. These agreements require sellers to comply with data protection laws, including the General Data Protection Regulation (GDPR), and to implement appropriate security measures to safeguard customer data.
• Monitoring and Enforcement: We actively monitor seller activities and conduct audits to ensure compliance with our data protection policies and contractual agreements. Any instances of non-compliance or misuse of customer data are promptly investigated, and appropriate actions are taken, which may include termination of the seller’s contract or legal action.
• Reporting Misuse: If you believe that a seller has misused your personal information or violated our data protection policies, please contact us immediately. We take all reports of misuse seriously and will investigate and address any allegations of non-compliance.

5. Compliance and Data Protection

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, regular security assessments, and employee training. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access. 

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• We will retain your personal data for the duration of your use of our services and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements.
• If you have an account with us, we will retain your account information as long as your account is active or as needed to provide you with our services. If you wish to delete your account or request the removal of your personal information, please contact us as outlined in this Privacy Policy.
• We may retain certain information for longer periods if required by law, such as for tax, accounting, or auditing purposes, or if we have a legitimate business need to do so.
• After the retention period expires, we will securely delete or anonymize your personal information in a manner that prevents its reconstruction or identification.

7. Your Data Rights

As a user of our UK online marketplace, you have the following rights under the Data Protection Act (DPA) and the General Data Protection Regulation (GDPR):

• Right to Information: You have the right to be informed about how we collect and use your personal data.
• Right of Access: You can request access to the personal data we hold about you.
• Right to Rectification: You can request correction of inaccuracies in your personal data.
• Right to Erasure: You can request deletion of your personal data in certain circumstances.
• Right to Restrict Processing: You can limit the processing of your personal data in certain situations.
• Right to Data Portability: You can receive a copy of your personal data in a machine-readable format.
• Right to Object: You can object to the processing of your personal data for certain purposes.
• Rights Related to Automated Decision Making and Profiling: You have rights regarding automated decision making and profiling.
• Right to Withdraw Consent: You can withdraw consent for processing personal data where consent is the legal basis for processing.

8. Contact Us Regarding GDPR

If you believe that you are subject to the European Union General Data Protection Regulation (GDPR) and wish to exercise your rights under GDPR, please contact us. We may require you to verify your identity before processing your request.

You also have the right to lodge a complaint with a Data Protection Authority about our collection and use of your personal information. For more information, please contact the relevant Data Protection Authority in your jurisdiction.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Your Choices

You have choices regarding the collection and use of your information:

• You may update or correct your account information at any time.
• You can opt-out of receiving promotional emails by following the instructions provided in the email or contacting us directly.
• You can manage your cookie preferences through your browser settings or device controls.
• If you are a seller, you can add or update certain information in Seller 360 , update your account information by accessing your Seller Account Information.

11. Advertising and Analytics

We may use third-party advertising networks, analytics services, and tracking technologies to deliver targeted advertisements, measure ad performance, and analyze user behavior. These services may collect information about your online activities over time and across different websites and platforms.

• Cookies and Tracking Technologies: We and our advertising partners may use cookies, web beacons, pixels, and similar technologies to collect information about your interactions with our platform and third-party websites for advertising and analytics purposes. 
• Interest-Based Advertising: We may participate in interest-based advertising programs that allow advertisers to display personalized ads based on your browsing activities and interests. These ads may be displayed on our platform, third-party websites, or social media platforms. 
• Opt-Out Options: You can opt-out of certain advertising and tracking technologies by adjusting your browser settings, using opt-out tools provided by advertising networks, or by managing your preferences through our platform. Please note that opting out may not completely stop all ads or tracking activities. 
• Third-Party Links and Content: Our platform may contain links to third-party websites, services, and content, which may have their own privacy policies and practices. We are not responsible for the privacy practices or content of these third parties.

12. Advertising Partners

We may share non-personal information with advertising partners and third-party service providers to deliver relevant ads and measure advertising effectiveness. These partners may use cookies, pixels, and similar technologies to collect information about your interactions with our platform and other websites for advertising purposes.

• Google Analytics: We utilize Google Analytics to analyze website traffic and user behavior. Google Analytics may collect information about your device, browser, IP address, and website usage for analytics and advertising purposes. To learn more about how Google uses data and how you can control your information, please review Google’s Privacy Policy. 
• Social Media Advertising: We may engage in advertising campaigns on social media platforms, such as Facebook, Instagram, and Twitter. These platforms may collect information about your interactions with our ads and use this information for targeted advertising purposes.

13. Your Advertising Choices

You have options regarding advertising preferences and personalized content:

• Ad Preferences: You can manage your ad preferences and opt-out of interest-based advertising by adjusting your settings on our platform or through advertising network opt-out tools.
• Social Media Settings: You can control ad preferences and privacy settings on social media platforms to manage the ads you see and the information shared with advertisers. 
• Do Not Track: Some web browsers may offer a “Do Not Track” setting that allows you to indicate your preference regarding online tracking. Our platform does not currently respond to “Do Not Track” signals.

14. Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or through other communication channels.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your information, please connect with us

E-Mail ID – [email protected]

Address – 33, Hanworth Road, Sunbury-On-Thames, TW16 5DA).